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Shipped 11 days after production. I paid for 3 day shipping and the product never arrived. They refuse to refund the money because it's not their fault it did not arrive. They refuse to provide customer service.
Still waiting on my item payed 75 euro and they keep me waiting and dont reply anymore, dont buy here
I put an order on april 29th, apparently the processing time was 2-9 days and the shipping time 2-18 days. On may 13th i wrote an email to ask for a tracking number and I was advertised that the processing+shipping time was 15-23 business days and that my orden was processing. I waited 23 business days from the order to claim a refund because I haven't the tracking number nor the product. They response that I have to wait 1 or 2 weeks more. They don't want to refund my money after more than one month.
I didn't receive the purchase in time for Mother's day. And the name of my second child is wrong. It isn't a little mistake: they completely change the name! But the gift is very cute.
Very Nice and quick.
I would like to first start with the lettering. The E in the beginning of two names are R's.
I'm disappointed to say the least. Your ad showed inches not centimeters.
I would love to get my money back
So far it has been easy.
I placed my order on April 30th and still have not received it. The company is no help. I am still waiting for someone to refund my money since it has not come.
I hope it comes on time!
This item took 35 days to arrive. Once received it was MUCH smaller than pictured and the stickers were extremely flimsy and already starting to peel off. I would never order from the company or recommend them to anyone.
I ordered this gift 2 weeks in advance for Mother's Day. This said 4-8 shipping time. This product was just about 4 weeks late. I want a FULL refund.
I had a lot of trouble getting to the payment process. I was trying to click on shipping options several times and it would not let me pick.
I put an offer in at the start of April, was told it would be available in 18 calendar days. 2 months later and several follow up emails later, I'm told that it will be an additional 2 weeks because mother's day backed then up. The only problem is mother's day was over a month after I initially put in the order. The excuses next keep coming
Never will buy again. Very disappointed took forever to receive
Very easy to order
I ordered a gift for my wife for Mothers' Day in the end of April and still have yet to receive it by the end of May. I ordered vip to ensure i would get it on time. Every time i email about the item, all they say is "it's in production." It feels like I got scammed.
Mother's Day gifts & received too late so had
To buy other gifts to have in time for Mother's Day …… Overall, very dissatisfied & disappointed!
Okokokokokok
My order never came. I sent them multiple emails regarding my order and they kept saying the same thing. It's been in production for about a month!
Everything looks so amazing on the site. Can't wait to see the product.
I ordered for Mother's Day - Sun May 14th. I ordered on April 22nd. The product arrived Thu May 18th. The product is so small you cannot read the names. One of the names Jared - is smeared on the J. It's for our elderly mother. She cannot even see what the names are the writing is that tiny. Totally misrepresented on their site. It cost $62. Worst money I've ever spent. So disappointed.
So far so good - hope the results are perfect too.
Just a bad experience where to start. Never received tracking info and when asked about it was sent one in Chinese, also received really late. I received a damage item also. I do not recommend
I don't know
Ordered a Mother's day gift May 7th. Paid for expedited shipping which stated 3 days. I didn't read the fine print, which stated, processing time plus delivery time. After 3 emails, they finally responded with that information. I understood. It is now day 11 after ordering and still don't have my item. Their email stated 9-11 days for expedited shipping which is the processing time plus 3 day delivery. No response to my previous two emails now either.
I ordered a bracelet and never received a tracking number, never received the item. I emailed them 3 times received the same email from them 3 times about how long it takes!
Placed an order online on April 18th and as of today, May 19th order ha shown no movement. It was going to be a mothers day gift but due to no response I went another route. Adorlla is impossible to talk to, went through their website 4times messaging them with no response. At this point I just want the order cancelled and highly recommend people looking elsewhere when giving someone your business. Order should of shipped within 10-15days however it still shows as "in production"
It was very easy to order. And the quality is great!
This was so easy to order. Ordered two for Mothers Day gifts
I ordered my husband a bracelet for Father's Day. Although the bracelet was not properly made the first time they were quick to respond and send me a proper bracelet no questions asked. Accidents happen and this company took responsibility and made it right. Wonderful product Wonderful customer service.
