On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Never In My Life Will I Make A Purchase From These Scammers. Promised Item A Week Before Mothers Day. Week Later This Company Is Still Giving Me The Run Around And Hadn't Provided A Tracking Number Yet! $200 I Could've Flushed Down The Toilet! And The Generic Emails They Keep Sending Asking Me Not To Report Them To PayPal Make Me Think It's AI!
The product idea is very cute. But from the time I odered it to the time it arrived was just over 3 weeks. I had no idea it would take that long to receive this gift. When the gift arrived it was very tiny. The pot was maybe 3 inches in diameter and could fit a tiny tiny succulent plant. You could barely read the names printed on the pot! I had no idea it would be so small and I paid over $50 for this product.
Everything is good so far although I would have appreciated a preview of my customization.
The shipping was considerably slower than advertised when making my purchase, and the gift box for my item was the wrong size, making it useless
I don't really want to type a quick message about my shopping experience so far, I would've thought me choosing one of the five stars to indicate the level of my shopping experience and I don't feel like I should have to explain my choices to you is this a store or is this a you know what nevermind
The ordering process is easy and smooth. They took a two or three days longer than the estimated production time to make the necklace. I paid for 1-3 business days express shipping and the VIP package (express order, priority order), but shipping took a little about a week and a half. Considering it was being shipped from China (3 weeks is standard shipping time for U.S. to China mail), that wasn't bad but I paid a lot of extra money to rush my order and get express shipping. The product itself was pretty cool. Overall, I'd say the ordering process (picking the necklace, adding the image, choosing the length of the chain etc) was fast and easy, but the production time and shipping speed was a big disappointment.
Ordered a Mother's Day gift on April 29th and I have yet to receive it even though I paid for the "VIP" service. I was charged and received the confirmation number but never received the confirmation "ID" to track the gift. Only way of contacting the company is through email but I have yet to receive a response. Don't waste your money!
Company is a scam. Placed order for wife's birthday. Sent follow up emails when I heard nothing about delivery and assured it was coming. It didn't. Follow up emails all excuses. It's been over a month and still no item. The company is a joke. LIARS!
Shopping experience was average. No better than your average website.
Easy to shop, affordable prices and excellent jewelry
Very nice and easy with great discounts on gifts. Such great service and especially the customer service. All my needs and questions were taken care of! I'm very impressed with the products and service I received.
The product was great. It was a Mother's Day gift. My only issue was that I paid extra to have it shipped in a timely manner. We didn't get it for almost weeks after I order it. That was very disappointing!
Super slow shipping but loved the thought and wished that there was a little more time put into this if it's gonna be $60
Very easy to pick out what I wanted to buy and to personalize it. I did get the gift way after mother's day even with paying expedited shipping. I guess I didn't realize how small the product would really be in person, so if you're planning on getting this product go for the bigger size. It's really hard to read the names in the smaller size. Once I got it I went and got a cute succulent to go with it as it doesn't come with it. My grandmother did like it which of course is what matters.
Very easy and user friendly. You must be patient if your ordering in the US, because the company is not here. Tracking of the package was made available and easy to keep up with. Overall a good experience, just wasn't prepared for the wait. The gift brought about a huge smile from my wife, so the wait was worth it.
It's a great experience! I ordered the product and waited for it to be here
Love the gift ideas... easy check out. Problem was I got what i purchased eventually. I placed and order on May 4th didnt receive it until June 2nd. So missed Mothers Day. Had to go to plan B. Frustating but made it work.
Easy to order. Items fit as expected as long as you really look at the size chart to determine your size
I paid to receive it within 8 days but it arrived late. Quality of item is not worth the price.I would not recommend.
It was quick and easy.
Easy to order-just wasn't aware it would take longer to arrive-and directions on how to "project" photo would have been helpful -
I ordered the "Swimming against the current" ring and bracelet". They are very pretty and just what I wanted. The ring is sterling silver and is so pretty. The bracelet is some other metal and, unfortunately, it
Isn't wearing well. Some of the metal fish are not shiny anymore after only a week. One in sterling would be a better product.
First time ordering. Great experience will share my
First time ordering so everything went good