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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
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Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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What a crock of $#*!! Thanks for stealing my money... Items still with tags on them as a gift but over 30days can't return and can't refund my money for the subscription because its been over 30 days since it started coming out without me knowing. Upset
I'm a new memeber, whats the scoop with the 1st through the 5th of every month? Is this the only time I can order and get the membership prices and free shipping/returns?
Hi Lacy,
Thank you so much for contacting us.
Here is how the membership works: it is an active but flexible membership, meaning that you are not obligated to make a purchase each month, but that between the first and fifth of each month our VIP Members visit the site and either make a purchase or skip the month. It’s a button in your showroom, and you may skip as many months as you’d like. If you do not skip or make a purchase between the first and the fifth, you’ll see a $39.95 charge on the card, and this amount will turn to store credit available for use at any time.
To answer your question, as a VIP member, you always get the VIP prices, every 6th set free, exclusive VIP designs and other perks. You can find more information here: http://www.adoreme.com/how_it_works
Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
When I first used this site, I thought it was a pretty good deal. However, by signing up, you automatically give them the authorization to charge your credit/debit card. DO NOT SIGN UP, unless you are willing to pay the monthly fees of $39.95. They have taken over $400 from me. I would never, ever recommend this site to anyone, and I'm pretty sure the hidden fees are the only way this company makes money.
The product wasn't even of great quality.
Bottom line: STAY AWAY. I'm extremely furious, and will be doing everything I can to get my money back.
Hello Anya,
We are sorry to hear you did not enjoy your experience with us. We certainly do not automatically sign customers up to the VIP membership. The VIP Membership is one of two payment options you select during checkout with your first order (the other is Pay As You Go, our one-time purchase option).
It is an active but flexible membership, meaning that you are not obligated to make a purchase each month, but that between the first and fifth of each month our VIP Members visit the site and either make a purchase or skip the month. It’s a button in your showroom, and you may skip as many months as you’d like.
If you do not skip or make a purchase between the first and the fifth, you’ll see a $39.95 charge on the card, and this amount will turn to store credit available for use at any time. The terms and conditions of membership are stated twice during checkout, once more in the membership confirmation email, in the two reminder emails before the fifth and in numerous locations on the site.
As mentioned in our Terms and Conditions, here: http://www.adoreme.com/terms-conditions, credits resulting from the monthly charge on the 6th are eligible for a direct refund up to 30 days past the date of the charge. In order to be eligible for a refund of store credit beyond 30 days, you must write a letter to our claims department explaining the case and why you were not able to call within our 30 day limit to request a refund.
Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have regarding this procedure.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
STAY AWAY FROM THIS COMPANY! When you buy, if you click on the cheaper price, you are inadvertently being assigned a membership so that this company will charge you 39.95 every month whether you buy something or not. In addition, I never received the item I ordered. I'm not sure if it's an issue with the postal service or with the company but I never received the item and they had it in their warehouse. In order to refund me, I had to pay a 5.00 restocking fee. Why? I'm pretty sure it never even left the shelf! All in all, they charged me 2 months for their bogus membership and will only refund me one of the months. Either way, shady business practices. I put a stop payment on my bank account just to ensure that this charge is gone because I heard that others have had problems with this company. Again- DO NOT DO BUSINESS WITH THEM!
Hello Kellee,
We are sorry to hear you did not enjoy your experience with us. We certainly do not automatically sign customers up to the VIP membership. The VIP Membership is one of two payment options you select during checkout with your first order (the other is Pay As You Go, our one-time purchase option).
It is an active but flexible membership, meaning that you are not obligated to make a purchase each month, but that between the first and fifth of each month our VIP Members visit the site and either make a purchase or skip the month. It’s a button in your showroom, and you may skip as many months as you’d like.
If you do not skip or make a purchase between the first and the fifth, you’ll see a $39.95 charge on the card, and this amount will turn to store credit available for use at any time. The terms and conditions of membership are stated twice during checkout, once more in the membership confirmation email, in the two reminder emails before the fifth and in numerous locations on the site.
As mentioned in our Terms and Conditions, here: http://www.adoreme.com/terms-conditions, credits resulting from the monthly charge on the 6th are eligible for a direct refund up to 30 days past the date of the charge.
Regarding the order that was not received, could you please send your order number in a private message so that we can further investigate this issue and bring it to resolution?
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
SCAM.
So, apparently when you make a purchase you get yourself "suscribed" into a memership that takes money from your bank account every month.
Stay away from this company, the products aren´t even good and they have taken over 200 usd from my bank account without my permission.
Hello Tania,
We are sorry to hear you did not enjoy your experience with us. It is certainly not our intention to mislead customers or force them into a membership!
The VIP Membership is one of two payment options you select during checkout with your first order (the other is Pay As You Go, our one-time purchase option). The terms and conditions of membership are stated twice during checkout, once more in the membership confirmation email, in the two reminder emails before the fifth and in numerous locations on the site.
We apologize for any inconvenience this confusion may have caused, and encourage you to forward questions to our friendly customer service team as you browse, via phone, email or live chat on site.
How it works: http://www.adoreme.com/how_it_works
The vast majority of our VIP shoppers enjoy the VIP membership and benefits, and skip the month or make a purchase without issue. In addition, we work constantly to ensure shoppers have access to this information and quick answers from customer service.
Upon further investigation we see that, as requested and as per policy, your account was deactivated and the August store credit refunded. Is there anything further we can help you with?
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
What I ordered was not at all what I thought it was on the website. As well as I don't even believe I got what I ordered. As well as You guys will charge my account if I don't have the time to get on your website and hit skip, or make a purchase? I believe that is absolutely ridiculous!
Hello Layla,
Thank you for reviewing Adore Me.
We are sorry to hear that you received the wrong product. Our goal is to provide you with excellent lingerie that fits perfectly and flatters completely each time you shop with us. We hold our warehouse to high quality standards to ensure each shopper receives their lingerie as they order it.
We apologize deeply for any inconvenience this may have caused and assure you we intend to investigate this incident. Any further information you can provide to our customer service team would be of assistance. Here is more information regarding exchanges and returns: http://www.adoreme.com/free-shipping
Regarding the VIP membership, it is only one of two payment options (the other is Pay As You Go, our one-time purchase option) you select during checkout with your first order. As stated in our Terms and Conditions, here: http://www.adoreme.com/terms-conditions, customers are free to cancel their membership at any time by calling Client Services (8:30-8:30 M-F EST) and speaking with a representative. Also, credits resulting from the monthly charge on the 6th can be directly refunded up to 30 days past the date of the charge.
Please let us know if there is anything further we may do to help. We are available to answer any questions you may have.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
I absolutely love the selection that you have for plus size. The prices are great as well. The fit has been perfect! Overall everything has been great. Thank you so much :)
Hello Jodi,
Thank you for reviewing Adore Me! We are so glad to hear that you enjoyed your experience with us! Our goal is to provide you with the most flattering lingerie imaginable, and we are always delighted to hear from satisfied shoppers.
We have a brand new collection on the website each month; check in often for adorable new styles!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Its a good price for the quality of the sets. Wish you had more time to purchase though, like the whole month instead of the first 5 days. Definately wouldnt have skipped the month if i had more time!
Hello Samantha,
Thank you for your review. We are glad to hear you enjoy the sets.
Regarding the VIP membership, there appears to have been a confusion. It is an active but flexible membership, meaning that you are not obligated to make a purchase each month, but that between the first and fifth of each month our VIP Members visit the site and either make a purchase or skip the month. It's a button in your showroom, and you may skip as many months as you'd like.
If you do not skip or make a purchase between the first and the fifth, you'll see a $39.95 charge on the card, and this amount with turn to store credit available for use at any time.
This means, that you need to skip the month if you don't wish to purchase anything that month. However, if you do, you will have your store credit available and you can purchase at any time you want.
We apologize for any inconvenience this confusion may have caused, and encourage you to forward questions to our friendly customer service team as you browse, via phone, email or live chat on site.
How it works: http://www.adoreme.com/how_it_works
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
I loved everything about my order. The shipping was fast. The way it was packed made it feel a little more elegant. The quality was me than what I expected. I thought it was going to be a cheaper material, it seems like something I would have paid me for
Hi Cristal,
Thank you for reviewing Adore Me! We are so glad to hear that you enjoyed your experience with us! Our goal is to provide you with the most flattering lingerie imaginable, and we are always delighted to hear from satisfied shoppers.
We have a brand new collection on the website each month; check in often for adorable new styles!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
I love this site.
They're quick with shipping, great quality products (I have yet to dislike anything I've purchased and I have a LOT of these sets), and their customer service is spot on. Kudos Adore Me.
Hello Mallory,
Thank you for reviewing Adore Me! We are so glad to hear that you enjoyed your experience with us! Our goal is to provide you with the most flattering lingerie imaginable, and we are always delighted to hear from satisfied shoppers.
We have a brand new collection on the website during the first week of each month, so check in often for great new styles!
Did you know you could earn free sets by recommending Adore Me to friends? Refer friends through your personal link in your showroom and you’ll get $15 each time a new friend makes a purchase!
We say sharing is caring, and everyone wins when gorgeous lingerie is involved!
Please let us know if you have any questions, or if there is ever anything we can do to assist you.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
It was a really good first experience. The fast shipping was great and I'm amazed I found a bra that fit on my firsttry.
Hello Heather,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great lingerie news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
Very pleased with the quality - excited to see what I get next month!
Hi Jennifer,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great lingerie news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
Very quick, fast, and easy. Extremely comfortable.
Great selections, good prices and quick delivery. What more could you ask?
Hello Katrina,
Thank you for reviewing Adore Me! We are so glad to hear that you enjoyed your experience with us! Our goal is to provide you with the most flattering lingerie imaginable, and we are always delighted to hear from satisfied shoppers.
We have a brand new collection on the website each month; check in often for adorable new styles!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
I ordered a swimsuit! It came before the shipping date and it was all the right sizes! Absolutely love!
Hello Brooke,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great lingerie news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Quick shipping, excellent communication, simple free exchanges.
Hello Shauna,
Thank you for reviewing Adore Me! We are so glad to hear that you enjoyed your experience with us! Our goal is to provide you with the most flattering lingerie imaginable, and we are always delighted to hear from satisfied shoppers.
We have a brand new collection on the website each month; check in often for adorable new styles!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Fit perfectly, so comfortable that I forget I'm wearing it! Love it.
Hello Jessica,
Thank you for reviewing Adore Me.
We are so glad to hear that you enjoyed your new lingerie! Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
We have a brand new collection on the site during the first week of each month, so check in for great new selection of lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Love my sexy nighty, just wish you sold more for 40DDD, I will keep looking tho. Can't wait to buy another item. Would be a 5 star if my size was more available and with the cute bras too
Very fast (free) shipping! I thought the product was well worth what I paid. The box was my only issue as it plainly advertises what's inside, but it was very cute packaging. The few minor complaints I have are really nothing:-)
Hello Aleasha,
Thank you so much for your review. This information helps us to hear about our products directly from the source that matters the most: our customers.
Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Always quick shipping, has my size in stock, notifies me of new arrivals and sales. Love it!
Hello Shiloh,
We are so glad to hear that you enjoyed your shopping experience with us. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
We have a brand new collection on the site during the first week of each month, so check back soon for a great new selection of lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jennifer,
We are sorry to hear you did not enjoy your shopping experience with us. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service. We work constantly to ensure shoppers have easy access to information and quick answers from customer service.
Regarding exchanges and returns, the process is automated and unfortunately the system does not accept requests for orders older than 30 days. We deeply apologize for the inconvenience.
Moreover, credits resulting from the monthly charge on the 6th can be directly refunded only up to 30 days past the date of the charge, here: askadoreme.com. In order to be eligible for a refund of store credit beyond 30 days, you must write a letter to our claims department explaining the case and why you were not able to contact us within our 30 day limit to request a refund.
Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have regarding this procedure.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]