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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow laura s.
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Easy to use, great prices
October 12, 2014

Easy to use, great prices. Just wish there was more sizes.

Date of experience: October 9, 2014
Adore M. Adore Me Rep
over a year old

Hi Laura,

We’re always glad to hear from happy shoppers—thank you!

Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Arizona
1 review
0 helpful votes
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I love the showrooms. I love how all of the items are sold as sets and there are different options for each.

Date of experience: October 9, 2014
Adore M. Adore Me Rep
over a year old

Hi Emiley,

Thanks for letting us know! We are glad to hear you enjoyed the Adore Me experience!

Did you know you could earn store credit for recommending Adore Me to your friends? Just share the unique link in your showroom and get $15 each time a new friend places an order!

Let us know if you have any questions! We’re always here to help.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Texas
1 review
0 helpful votes
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I love all the pretty stuff
October 11, 2014

I love all the pretty stuff. It was very easy ordering.

Date of experience: October 8, 2014
Adore M. Adore Me Rep
over a year old

Hello Paige,

Thank you for the review!

We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Texas
1 review
0 helpful votes
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.
October 11, 2014

.

Date of experience: October 8, 2014
Georgia
1 review
7 helpful votes
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This website is the biggest scam ever! They have taken almost $500 from me without my consent. They don't want to offer up any help in resolving the problem and customer services is horrible. They are making money off of you even if you do not purchase anything! What sense does that make?! This business needs to be shut down! I was told the $40 taken out each month was not a membership fee, but a credit "in case" you want to purchase more of their products. That's the stupidest nonsense I've heard! If someone wants to purchase something else they will purchase it the NORMAL way!

Date of experience: October 8, 2014
Adore M. Adore Me Rep
over a year old

Hello Caitlin,

Thank you for contacting us.

We are sorry to hear you felt frustrated!

The membership is one of two payment options (the other is Pay as You Go - our one-time purchase option) you select during checkout with your first order. Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.

If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience.

In order to be eligible for a refund of store credit beyond 30 days, you must write a letter or send an email to our claims department at [email protected] explaining the case and why you were not able to call within our 30 day limit to request a refund.

Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have regarding this procedure.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

Indiana
1 review
0 helpful votes
Follow Lacy R.
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Quick and easy to place orders
October 11, 2014

Quick and easy to place orders. Has a wide variety to satisfy all tastes in Lingerie!

Date of experience: October 8, 2014
Adore M. Adore Me Rep
over a year old

Hello Lacy,

Thank you for your review!

We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Texas
1 review
0 helpful votes
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Love love love the way the support is! Will be getting more!

Date of experience: October 7, 2014
Adore M. Adore Me Rep
over a year old

Hello Amber,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great lingerie news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Wisconsin
1 review
0 helpful votes
Follow Ashley T.
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I love the design and fit of the bra and underwear!

Date of experience: October 7, 2014
Adore M. Adore Me Rep
over a year old

Hello Ashley,

Thank you for your review!

We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Wisconsin
1 review
1 helpful vote
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EVERYTHING was amazing..
October 9, 2014

EVERYTHING was amazing. Although I bought the wrong size bra and one of the slips I bought, ripped after I tried it on. BUT I am happy with everything and there's nothing I can't fix without a sewing machine. Adore Me, I LOVE you!

Date of experience: October 6, 2014
Adore M. Adore Me Rep
over a year old

Hello Brianna,

Thank you for your review. We are glad to hear you enjoyed the Adore Me experience overall.

Our goal is to provide you with excellent quality lingerie that fits perfectly and flatters completely every time you shop. Please note that you can always send the sets that do not fit right or that are not quite up to standard back to us for a free exchange. Here is more information regarding exchanges and returns: http://www.adoreme.com/free-shipping

And do not hesitate to contact our friendly customer service team with any queries that come up as your browse.

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

California
1 review
1 helpful vote
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I love my new pajama set
October 8, 2014

I love my new pajama set. The material is incredibly soft and slides smoothly over my skin. It came in a timely manner and is everything I expected and more.

Date of experience: October 5, 2014
Adore M. Adore Me Rep
over a year old

Hello Alexis,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new pajama set. We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

California
1 review
1 helpful vote
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Love the promotion codes
October 8, 2014

Love the promotion codes. Makes it affordable for the every day women.

Date of experience: October 5, 2014
Adore M. Adore Me Rep
over a year old

Hi Andrea,

Thanks for letting us know!

Did you know you could earn store credit for recommending Adore Me to your friends? Just share the unique link in your showroom and get $15 each time a new friend places an order!

Let us know if you have any questions! We’re always here to help.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Texas
1 review
1 helpful vote
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Beautiful color, and fit true to size. One of my favorites!

Date of experience: October 5, 2014
Adore M. Adore Me Rep
over a year old

Hi Cassie,

Thank you for your review!

We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Nevada
1 review
1 helpful vote
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I've loved everything I've ordered so far. The Robin sleep wear set is my favorite & is so comfy!

Date of experience: October 5, 2014
Adore M. Adore Me Rep
over a year old

Hi Maddilyn,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your sets. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great lingerie news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

California
1 review
1 helpful vote
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I love the two items I have ordered so far. Super cute. They are not very sturdy though as things I have purchased from other stores. I did rip one item easily but was able to repair it. Most likey due to my own nails. Also a bead fell off the other thing but I think I have another bead very similar to it I can replace it with.

Date of experience: October 4, 2014
Adore M. Adore Me Rep
over a year old

Hello Tina,

Thank you so much for your feedback. This information helps us to hear about our products directly from the source that matters the most: our customers. We apologize deeply for any quality issues you have encountered. We assure you that will look into this matter as soon as possible.

Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Arizona
1 review
1 helpful vote
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Ordering from AdoreMe is so easy!
October 6, 2014

Ordering from AdoreMe is so easy! I haven't had to return or exchange anything yet, but that process seems simple too. So far 5 stars for their products and their service!

Date of experience: October 3, 2014
Adore M. Adore Me Rep
over a year old

Hello Payton,

Thank you for your review!

We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Missouri
1 review
1 helpful vote
Follow Denise T.
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I've gotten many bra/panty sets from AdoreMe & have been satisfied with each & every one. They are true to size and incredibly comfortable. Will never shop anywhere else for bras..

Date of experience: October 2, 2014
Adore M. Adore Me Rep
over a year old

Hello Denise,

Thanks for letting us know!

Did you know you could earn store credit for recommending Adore Me to your friends? Just share the unique link in your showroom and get $15 each time a new friend places an order!

Let us know if you have any questions! We’re always here to help.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

New Jersey
1 review
1 helpful vote
Follow Lonna C.
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Really love the product and it come shipped in a package that makes it feel even more luxurious

Date of experience: October 2, 2014
Adore M. Adore Me Rep
over a year old

Hi Lonna,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set, as well as the packaging. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great lingerie news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Utah
1 review
2 helpful votes
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Adore Me was an amazing find!
October 4, 2014

Adore Me was an amazing find! It has beautiful, great quality lingerie sets for an inexpensive price. I love it!

Date of experience: October 1, 2014
Adore M. Adore Me Rep
over a year old

Hi Chandra,

Thank you for the review!

We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

North Carolina
1 review
2 helpful votes
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I loved it
October 4, 2014

I loved it. It was a perfect fit for me! Im sure others will enjoy it ;)

Date of experience: October 1, 2014
Adore M. Adore Me Rep
over a year old

Hello Chelsey,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great lingerie news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Illinois
1 review
2 helpful votes
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Product was awesome
October 4, 2014

Product was awesome. I loved the way it fit and I loved the fabric

Date of experience: October 1, 2014
Adore M. Adore Me Rep
over a year old

Hello Claudia,

Thank you for your review!

We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com