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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
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Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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So far I have not been disappointed in any of the products I have orders. I would ask if it would be possible to order panties only. I know there is the buy an extra offer, but it idoes not work with all the items that are offered. If we could order panites only, that would be wonderful.
Great experience. I only wish there were more choices for plus sizes.
Love love love everything I've gotten from here. And it arrived super quick
Hi Karley,
Thank you for reviewing us, we are so glad to hear that!
Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. We do our best to keep it quick!
Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Fabulous, just go with what ever bra size you currently are.
First time order, love the set I received! Never had anything so luxurious on and fit this good. I will definitely be ordering again! Thanks!
Hello RaNae,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Fits perfectly and it's incredibly comfortable! I would 100% recommend buying.
I really love my outfit true to the size I will keep buying more. Thank you adore me
I love AdoreMe! I get the prettiest lingerie at a great price. I have been so happy with every item that I've received. The sets are quality pieces, with lots of pretty options that I usually have trouble finding in my bra size. My orders arrive timely and I love the promotions and rewards I get as a VIP member. I recommend AdoreMe to all my friends.
Hi Helen,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
So far so good. Love having sexy lingerie. I only wish they had the same style bras for D cups and not just DD and up.
Hi Shanda,
Thank you so much for your feedback. This information helps us to hear about our products directly from the source that matters the most: our customers. We will take your valuable suggestion under advisement.
Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
I didn not like being automatically enrolled in panties of the month! Kinda sneaky of you
Hello Enid,
Thank you for your review.
We are sorry to hear you did not enjoy your experience with us. It is certainly not our intention to mislead customers or force them into a membership!
The membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience.
Members enjoy many lingerie perks and benefits, want to learn more? Here’s how the VIP Membership works: http://www.adoreme.com/how_it_works
Please let us know if you have any questions, we’re happy to help!
Best
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I have tried to cancel the service with Adoreme three times and every time I am unable to do so. The second time I tried to cancel the service they mentioned I will have to use my credit, order a product and in the meantime they will freeze my payments so I will not be charged for 3 months. I ordered my last product, waited until it was shipped and called a third time to cancel my service. Little did I know I was unable to cancel within the 3 months my payments were on hold... so now I am back to square one - not being able to cancel. It is the typical hook line and sinker of having the consumer conveniently forget about the service and continue to be charged. Going through this frustrating cycle once again.
I would highly recommend to make the cancellation process easier for the consumer - having an online cancellation option in addition to just calling in and being on hold for 20 plus minutes. Calling to TRY to cancel and not being able to is beyond frustrating and terrible business practices.
Hello Laurie,
Thank you for your review.
We are sorry to hear you had an unpleasant experience. It is certainly not our intention to frustrate shoppers.
Please note that members on Payment Vacation enjoy all the benefits, obligation-free, and will receive an email notification towards the end of the vacation indicating their Payment Vacation is ending.
That being said, we apologize for any inconvenience we may have caused you. Please let us know if there is anything further we may do to help. We are available to answer any questions you may have.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
I have been trying to get in contact with Adoreme for the last 24 hours, and I have been hung up on twice when I have gotten through to a customer service representative. This is the most unprofessional and rude business I have ever worked with. They can say what they want about how we should know it's a membership when we purchase, but when you purchase, there is no indication of you enrolling into anything unless you go into their bottom menus and somehow happen to stumble upon it yourself. They trap you into being a part of a membership, and then they don't give you a way to get out because they keep hanging up on you.
Absolutely frustrated and feel like I'm going through a million loopholes for something that should be a rather easy fix. Do not do business with these people.
Hello Woo-Lim,
Thank you for contacting us.We apologize for the dissatisfying service. This is totally unacceptable and we assure that we are going to investigate this issue.
Upon further investigation, we see that you reached one of our representatives who put your account on Payment Vacation and refunded you this month's store credit.
We apologize for any inconvenience we have caused you.
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
Total bull$#*!. They sneakily sign you up for their VIP account and charge your bank account 39.95 a month as store credit. They had the wrong email for me so I wasn't aware they were charging me, and now I have a few hundred dollars in store credit that they WONT refund me. This place sucks, and they're trying to scam people out of money.
Hello Lily,
Thank you for contacting us.
We are sorry to hear you felt frustrated! The membership is one of two payment options (the other is Pay as You Go - our one-time purchase option) you select during checkout with your first order. Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience.
In order to be eligible for a refund of store credit beyond 30 days, you must write a letter or send an email to our claims department at [email protected] explaining the case and why you were not able to call within our 30 day limit to request a refund.
Please let us know if there is anything further we may do to help!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
Love it - how could I not. The product is excellent quality and after reading the sizing guide I ordered the correct size (which I would not have if I didn't read it). Pricing was exceptional. I couldn't be more pleased
The order came quickly and when it arrived it was packed in a very nice box. I love the pajamas and nightie, very soft and comfortable to sleep in. I haven't worn the bras and undies yet, but they are very pretty and seem well made.
Hi Jennifer,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Perfect fit! I love the soft, silky feel on my skin; and even though the bra is wireless, it makes my breasts look (and feel) perky!
Hi Jenell,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Stay away. That is my recommendation to you.
Sizing charts are inaccurate, items are sold to customer without being in stock, and, my personal favorite, they charge you the $39.95 subscription fee EVEN IF YOU MAKE A PURCHASE THAT MONTH. I'm a member of Fabletics and they have NEVER done that. If I make a purchase, I don't get charged the subscription fee. Plain and simple.
I have contacted them and asked to have my money refunded for the erroneous subscription fee, and will be returning all of the items I have purchased from them thus far.
***IN RESPONSE TO THE ADORE ME COMMENT: I made a purchase this month and there was still an additional $39.95 charge to my credit card. There is no misunderstanding, just faulty business practice.
Also, I emailed to ask to cancel my subscription and was told I can not do that over email. When I tried calling and using the live chat option today, both appear to be down and I am unable to do so. Obviously not making me any happier with the experience I have had with AdoreMe thus far.
STAY AWAY.
Hello Alicia,
Thank you for contacting us. We are sorry to hear you felt frustrated!
It seems there was a misunderstanding—the membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience: http://askadoreme.com.
Regarding sizing, Adore Me lingerie is made from a variety of materials including lace, silk, satin, mesh, elastic, cotton and more, so we encourage you to direct style and fit questions to customer service to make sure the set is exactly what you’re looking for!
That being said, we apologize for any inconvenience we have caused you. Please let us know if there is anything else we can do for you.
Regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
I buy the panties and bras for my girlfriend... She loves them!
I got a sexy matching bra and thong and they are comfortable, cute, and hold up really well.
LOVE IT
Hi Alyssa,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Total scam to pull in users to get their account info for continual billing. Stay away from this business unless you want to get scammed.
Hello,
Thank you for contacting us.
We are sorry to hear you felt frustrated!
It seems there was a misunderstanding! The membership is one of two payment options you select during checkout with your first order. The other is Pay as You Go, our one-time purchase option. VIP members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience. Customers are free to cancel their membership at any time by calling Client Services (8:30-8:30 M-F EST) and speaking with a representative.
We apologize for any inconvenience we may have caused you. Please let us know if there is anything we may do to help. We are available to answer any questions you may have.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Anna,
Thank you for your review. We are glad to hear you enjoyed the products you have ordered.
Moreover, we will take your suggestion under advisement.
Please let us know if you have any questions, we’re happy to help!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com