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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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High quality, sexy lingerie at reasonable prices. They offer plenty of promotions, and shipping is fast.
Happy with first order. Will definitely look to order again in future. Good quality materials.
I love the AdoreMe website. It was so easy to find what I wanted and I love the VIP experience... definitely worth it!
Hi Samantha,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Quality merchandise at reasonable prices! You can't beat that! I love Adore Me and have told all of my friends!
Hi Erin,
Thanks for letting us know!
Did you know you could earn store credit for recommending Adore Me to your friends? Just share the unique link in your showroom and get $15 each time a new friend places an order!
Let us know if you have any questions! We’re always here to help.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Love it! Everything I've ordered fits perfectly. Shipping was fast.
Hello Amelia,
Thank you for reviewing us, we are so glad to hear that!
Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. We do our best to keep it
Quick!
Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Really great fit, love this website! Allow easy returns.
Hi Paige,
We’re always glad to hear from happy shoppers—thank you!
It’s good to know you had such a great experience.
Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Nice products that are reasonably priced. Shipping was slow but other than that, their quality is good.
Loved what i ordered, good quality and exactly as shown online.
Hi Victoria,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new set. We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
AdoreMe is amazing! I have been a customer for 7 months and I wouldn't cancel it for anything. My wife loves the fit and the look, not to mention so do it. It's a win all around and the products are very high quality.
Hello Tyler,
Thank you so much for your kind words. Our goal is to provide customers with excellent, flattering products, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you and your wife time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Excellent service and the products are really nice!
I first read about Adore me in my InStyle magazine and decided to check it out. I saw that there was a price advantage for purchasing and allowing VIP membership to occur. This was a mistake. I received the product (wrong size) and they were really good about exchanging it, hassle free. I was shocked, however, to find my credit card was being charged monthly for automatic store credit. This type of scenario makes me uneasy. I don't even like my utility companies to have that ability, and that's for a service I'm actually using. I ended up requesting a refund (I had to do it twice, because the first time I used my mobile phone and even though I received a confirmation message, it didn't go through. I ended up getting a refund after the second try on my laptop. The email confirmation was sent the day of my request and 3 days later the credit appeared on my bank statement).
I tried to email their Client Services department to cancel my VIP subscription (after being told I could always skip each month by visiting the site, but that still seemed like a lot of effort on my end with little reward). They said for security purposes they could only cancel the sub over the phone. So I called them, was on hold for 20 minutes, and left a message. A week went by and I hadn't heard a thing from the company, so I emailed them back. I received the same auto generated reply that I could only cancel my subscription over the phone. I tried calling again, listened to the "boom clap" hold music for another 15 minutes, and was finally connected to a representative. I explained that I wanted to cancel, she was courteous, and I just received my confirmation email that my VIP subscription has been cancelled. I asked her how long this takes to go into effect, and whether or not I need to check the first of January to "skip" a month if I don't want to deal with an unnecessary charge, and she said it is effective immediately. So time will tell.
Over all, I like the product of the lingerie set that I did end up buying, but I think the fact that they actually CHARGE you first, and ask questions later was really unsettling.
Hello KW,
Thank you for your review.
We are sorry to hear that you did not have a pleasant experience with us overall.
Regarding the VIP membership, we apologize if you felt that the terms were unclear. The terms and conditions of membership are stated twice during checkout, once more in the membership confirmation email, in the reminder emails before the fifth and in numerous locations on the site.
The vast majority of our VIP shoppers enjoy the VIP membership and benefits, and skip the month or make a purchase without issue. As you mentioned, shoppers who prefer a one-time purchase option can always choose „Pay As You Go”upon checkout.
That being said, we confirm that your VIP membership was cancelled on December 16th and you will not need to shop or skip the month.
We apologize once again for any inconvenience we have caused you. Please do not hesitate to contact us with any further queries.
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Scam scam scam scam... They steal your credit card information and will never delete it. In the fine print, they state that they have the right to all information you put on their site. Meaning, they sell your phone number and email. They will charge your credit card until you (call) to take it off.
I had to close my credit card account to make it stop.
Scam scam scam stay away
Shipping always free and it not a long time before great sales come around! Love this company and their product.
Have gotten three sets and fell in love with them all. Perfect fit, perfect shape. Absolutely flawless and the material is wonderfully comfy. Plus shipping doesn't take long at all! I've been bragging about this site to everyone!
Hi Kaycee,
Thanks for letting us know!
Did you know you could earn store credit for recommending Adore Me to your friends? Just share the unique link in your showroom and get $15 each time a new friend places an order!
Let us know if you have any questions! We’re always here to help.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
The items are super cute and affordable, and it got to my house real fast. I am excited to order again! And for my husband to see what I got!
Hi Caroline,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
The entire process was easy. I'm glad I could find a website that had my size and the prices are affordable.
Hi Tomisha,
We’re always glad to hear from happy shoppers—thank you!
It’s good to know you had such a great experience.
Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Lots of choices & the sales were excellent. Once I received the items, I was very pleased with the comfort & quality.
Hello Darby,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
It was excellent. The package arrived very fast and I was highly impressed by what I got. It fit and felt great!
Hi Bryanna,
Thank you for reviewing us, we are so glad to hear that!
Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. We do our best to keep it quick!
Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
The piece is beautiful and the fit is perfect! I will definitely be ordering again!
Hi Tricia,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
I have never seen better service and better merchandise in an online lingerie site in a VERY LONG TIME. You are Awesome!
Hi Stephanie,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com