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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
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Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This was a first time shopping experience with adore me. My shipment arrived in a timely manner. I was also pleased with the quality and fit of my purchase. I can honestly say that I plan to shop with them again.
I absolutely love the quality of the products and the fast and free shipping is great!
Hi Jessica,
We’re always glad to hear from happy shoppers—thank you!
It’s good to know you had such a great experience.
Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Excellent product. Quick delivery. Very sexy variety of lingerie At phenomenal prices.
Hi Bradley,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
The best online experience I've had. Prices are reasonable, quality is excellent, every piece fits perfectly and is true to the sample pictures. Even shipping (which is included in the item price) is beyond satisfactory; I've never had anything from AdoreMe arrive late. This site has raked in a good chunk of my money and has definitely earned it!
Hi Emily,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Loved the products. Quality is good and I was able to buy multiple cute matching sets of bras and underwear as well as lingerie! Everything fit me great! I'm an A and a small so I don't need a ton of support so I can't really attest to that... BUT I can say everything I bought looks beautiful on!
I think their customer service might need some work though. It took several days to get a response and the one I got, in my opinion, was kind of a brush off. Other than that... Loved everything!
Hello Carly,
Thank you for your review.
We are glad to hear you are satisfied with the products. Regarding customer service, we appreciate your feedback!
We have a brand new collection on the website each month; check in soon for adorable new styles!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Absolutely love my new corset outfit. I ordered one size up like most women suggested and I'm glad I did. It fits amazing! My husband loves it and can't keep his hands off me!
Hi Alisha,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new corset. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Great products, high quality, fits well and you feel great wearing it!
Hello Shelby,
Thank you for reviewing Adore Me! We are so glad to hear that you enjoyed your experience with us! Our goal is to provide you with the most flattering lingerie imaginable, and we are always delighted to hear from satisfied shoppers.
We have a brand new collection on the website each month; check in soon for adorable new styles!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Customer service is the absolute worst ever. I was on hold for 30 before i could speak with a representative. That is unacceptable
Hello Anita,
Thank you for contacting us. First of all, we would like to apologize for the extended time you waited on hold when you contacted us by telephone. Wait times usually average between 3-6 minutes, though there is a peak in the early mornings and afternoons. Our phone lines are open Monday to Friday, from 8:30 a.m.-8:30 p.m.
Please let us know if you have any questions.
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
The sets are gorgeous and the materials are great. Fast, free shipping is a great bonus, too! I love Adore Me.
Hello Erica,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Fast shipping and very pleased with the quality of the product!
Hi Billie,
Thank you for reviewing us, we are so glad to hear that!
Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. We do our best to keep it quick!
Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
While this website seems legit, they are a huge scam.
They auto enroll you in a VIP membership which charges your credit card $35 every month to "give you store credit." That's literally the most ridiculous thing ever. If I wanted to buy something, I would. I don't need my hard earned money (not earning interest) sitting on their website.
When you call to cancel this membership, the most annoying voice ever comes on a recording and offers you a small hold time. However, you will likely be on hold for 20+ minutes, a tactic to get you to simply hang up and continue to be scammed.
If you email them about canceling, they indicate that you must call do it. Wow, amazing customer service!
They claim calling is the only option due to "security purposes." Hilarious because there are a million websites on the Internet that can easily accommodate the simple task of canceling one's account. Not to mention--this is just a lingerie website! It's not a banking website or something important. Geez!
So, they offer you the option of going on a payment vacation. Which is when your account is frozen and they can't put those monthly charges on there. But these vacations only last 1 to 3 months. Since they never pick up their phone calls, put you on hold for insane holds times, and tell you via email you can't do what you want to do, the payment vacation is virtually the only choice you have to keep your credit card from being charged.
When you do have the not so great pleasure of finally speaking with someone in their "customer service" department they then inform you that you cannot cancel your account because you are on a payment to vacation.
Even when you point out to them that a payment vacation was the last and only resort to keep your account from being charged, they say they simply cannot do it.
This is astounding because any other website on the Internet would cancel your account if you requested that. It really is that simple.
They then ask if there's anything else they can help you with.
HOW ABOUT ACTUALLY DOING WHAT THE CUSTOMER ASKS.
This website is the biggest scam on the planet and once you get sucked into it you're pretty much stuck.
BE WARNED.
Hello,
We are sorry to hear you did not enjoy your experience with us. It is certainly not our intention to force customers into a membership! The VIP Membership is one of two payment options you select during checkout with your first order (the other is Pay As You Go, our one-time purchase option). The terms and conditions of membership are stated twice during checkout, once more in the membership confirmation email, in the reminder emails before the fifth and in numerous locations on the site.
Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience.
That being said, we do apologize for the dissatisfying customer service you received. This is totally unacceptable and we assure that we are going to investigate this issue.
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
Such high quality products at a fantastic price! I'm always nervous when purchasing clothes online but the size charts are so accurate! I've ordered 4 things and loved every single one
Hello Hannah,
Thank you for your review. It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Awesome site! I've ordered a set per month for almost a year now and everything is great quality and comes in the mail very very fast. And also just very beautiful looking stuff in general!
Hello Elizabeth,
Thank you for your review. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Love it! Beautiful work. I'm sad it took nearly a week to process, but it shipped quickly afterwards. So comfy, and looks gorgeous!
Hi Ashley,
Thank you for reviewing us, we are so glad to hear that you enjoyed the set.
Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. We would like to apologize for the delay in processing time.
Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
This site and company is everything it claims to be, if not more. Great quality lingerie with styles to fit every body. Great prices and great sales. Fun freebies (who doesn't love a freebie?) and convenient costumer service. I have nothing to complain about and would definitely recommend this company.
Hi Kaelin,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Great experience. I'm pleased with the product and it arrived very quickly!
Hello Andrea,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
So pleased with the fit. Delighted at the selection of beautiful bras for the full busted. I'm not full figured. I just have big ones. I'm 5'4", 115, and 68 years and living...
WAHOO!
Hello Colleen,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
My experience has been wonderful. I have bought 11 sets now, I love them all.
Hi Meagan,
Thanks for letting us know! We are glad to hear you had such a great experience!
Did you know you could earn store credit for recommending Adore Me to your friends? Just share the unique link in your showroom and get $15 each time a new friend places an order!
Let us know if you have any questions! We’re always here to help.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I love my new bra set! It's so beautiful and fits like a glove!
Hi Courtney,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Love the convince of AdoreMe! The selection is good and so far both set I have ordered have been great.
Hello Cheri,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sabrina,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com