Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The rep took care of me within minutes of us being on the phone and she said the problem is resolved you will get a full refund.
I loved it! Came in a box wrapped in tissue paper with there logo! Great customer service all the way. The only down I have is they try to charge you every month. Which they don't tell you about.
Hi Aprill,
Thank you for your review. We are glad to hear yo are satisfied with the products&service.
Regarding membership, it is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com.
Members enjoy many lingerie perks and benefits, want to learn more? Here’s how the VIP Membership works: http://www.adoreme.com/how_it_works
Please let us know if you have any questions, we’re happy to help!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Awesome shopping experience. Perfect lingerie and things for the perfect prices! Must haves! Highly recommend!
Hi Tara,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
It came quickly, and it fit well! I have small chest and it's hard to find a swim suit that really fits but the one I purchased was fantastic.
Hello Stacy,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new swim suit. We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Bought three sets of underwear and bras and she absolutely loved them. They look so sexy and are great quality. I'll be buying her more from Adore Me in the future.
Hello Tim,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie that she'll adore!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Cute, well made products! Great prices! Fast shipping! Adorable packaging! What could be better?
The sizing was right on and the quality is just incredible.
They swimsuit are just awesome I love to buy in this website
This was my first purchase (with the $24.95 offer) which I figured would be good bargain even for a mediocre bra & panty set. Definitely better than mediocre! Perfect fit and so pretty! I only wore this set for a short time but will be wearing all day tomorrow so I hope the bra is still comfortable after 10+ hours.
Overall, it was such a good experience that I bought a differnt set just yesterday in the "lottery" where I ended up getting $10 off! Adore me is my new favorite intimates store. :)
Hi Heather,
Thank you for the review!
We’re so glad you had such a great experience! It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Everything I have received is absolutely beautiful
My fiancee looks hot and sexy. This is my 5th order. Everything exactly what we hoped for, prompt service and delivery and nice packaging. She is very particular and very satisfied. The colors are bountiful and the fit comfortably sexy. The affordable prices keeps us shopping. Great stuff
First purchase which is always a bit scary. Loved both items. Just as pictured.
I have bought a lot of undergarments but being a 40DDD and a large in undies it is so hard to find the right fit and if does fit right it's usually in black white or nude. At AdoreMe I don't have to worry about trying it on. I open it up put it on and fall in love! Everything is Sexy, comfortable, and cute! Seriously after the first purchase you will become addicted! I don't do reviews but this company is so worth it! Big breast gals I found our spot!
Hi Samantha,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Love the fit and comfort. The push up is just right. Great detailing in the lace. Panty was sexy (thong). Would get it again.
Hello,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Quality items at a great price with excellent, fast service!
Hi Hilary,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Great experience and happy with my purchase. I would have rated 5 stars but the cup fit isn't ideal, but sufficient to make my husband happy. I have a non-full figured set on the way so it may work better for me. Since I have implants cup fit is sometimes a bit weird anyway though.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hello,
Thank you so much for your review. We are glad to hear you are satisfied with our customer service.
Please let us know if you have any other questions, we’re happy to help!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com