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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
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Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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All the products I have ever bought from AdoreMe have been beautiful, true to size, and very well made! This is the one store I keep coming back to.
Everything is so pretty, the fabric is do soft and durable, it would be nice if you could give an estimated date of when out of stock products will be back in.
Ordering was very easy and received merchandise on time.
Hi Sharon,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
As a woman with DD breasts, I am so delighted to buy beautiful bras in colors-- I mean REAL colors: blue, green, orange, purple, pink, red... We big-breasted girls all know the struggle to find something other than white or beige. And I actually get different styles and patterns from this site! Adore Me also knows that a DD chest may be matched with a small undie or an XXL undie. Mother Nature likes variety, and this site let's us pick our right sizes. I love everything I've bought so far. This site is pretty much one of my life-long wishes come true. No joke.
Hello Sarah,
We’re always glad to hear from happy shoppers—thank you!
It’s good to know you had such a great experience.
Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Every single thing I have ordered, I have loved. Excellent quality, styles and fit on bras, panties and pj's too.
Loved my stuff! Shipping was fast, fit is great, and the packaging is just too cute!
Simply beautiful and comfortable, I'm a 3D size in bra, but my weight is 150 pounds, and it was very difficult to find something that fit me and make me look sexy at the same time. And Adore did it! This is fabulous!
Thank you
Hi Adriana,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I love this website's great products from bras to panties to sleepwear. Everything has been of great quality, detail, and design. I also love the setup of the website itself with the personalized showroom, the deals, and store credit.
Hi Beth,
Thank you for your review. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I bought the first set and it never fitted me. Now after 6 months i came to know that they have been chanrging in my card 39.95 every month. The lady said they have emailed me. I checked now and all the emails are in spam, its like cheating me! I asked them to refund my money and they can only refund 2 months or smth. Cant believe it!
Hello,
We are sorry to hear you had an unpleasant experience. It sounds as though you joined our flexible VIP Membership with your first order and did not shop or skip the month by the fifth.
The membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience.
In order to be eligible for a refund of store credit beyond 30 days, you must send an email to our claims department at [email protected] explaining the case and why you were not able to request a refund within our 30 day limit.
Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have regarding this procedure.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
The items are perfect fit and are comfortable to wear all day. Will purchase many more.
The item I bought was very beautiful & sexy on my wife. She loved how it fit & look on her.
Hi Jesse,
We are glad to hear that! Did you know we launch a new collection each month? Check in soon for more great lingerie that your wife will adore!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
My wife loves them used buy only the other name brand
Love it, only orders should be shipped a little bit early.
I am incredibly impressed with the site's ease of use and minimalism. It helps to focus on what's important, the products.:)
I was a bit nervous purchasing apparel like this online, since it means my wife would not be able to try it on for sizing until we had already purchased. But the site was true to it's word with hassle-free returns and exchanges. The bras and panties fit as indicated, but the corsets unfortunately needed to be returned twice for sizing issues, and there was no problem. The credit was added to my account as soon as I filed the request. Allowing us to purchase a replacement while the return was still in the mail.
Hi Andrew,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I have never bought lingerie for myself, but I will be filling my drawer with these
Beautiful products from now on! The qualility was exquisite, silky and prescisly designed to flatter a fuller figured woman such as myself. The only complaint I have is that the boning flipped a bit at the bottom, but that was as much my body types failure as the products design flaw. Perhaps a longer bodice can resolve this issue. Regardless, one of the best purchases that I have ever made for myself!
Their items are cute if uncomfortable, but the way adore me charges a card each month without a confirmation is annoying and unacceptable. Even when I changed my card number they somehow continued charging me, when I called to cancel and get a refund I was put on hold for 30 minutes and then told I was unable to get a refund.
Hello,
We are sorry to hear you had an unpleasant experience. However, it appears there has been a misunderstanding.
The membership is one of two payment options (the other is Pay as You Go) customers select during checkout with their first order. Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com.
In order to be eligible for a refund of store credit beyond 30 days, you must send an email to our claims department at [email protected] explaining the case and why you were not able to request a refund within our 30 day limit.
Customers are free to cancel their membership at any time, except if they are enrolled in payment vacation or if their order is processing/in transit. If you would like to cancel, please send us an email at [email protected] and we will send you the instructions on how to cancel your VIP membership.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
THIS SITE IS A SCAM. I ordered a few pieces once about a year ago and i wish i never had! The product was fine but I didn't want to be part of a subscription service, I called and cancelled my account. They continued to charge my credit card after the fact. When I called and asked for a refund for the charges (I hadn't bought anything and as a subscription company they charge every month whether you buy something or not), they said they would cancel my account again but they couldn't refund me the credit I had towards my account (which was the result of months of charging my card). FINE. I used the credit and hoped this would be the end of it. BUT NO! AGAIN THEY KEPT CHARGING ME! I called again to cancel and was assured that I no longer had an account - FALSE. I NOW HAVE $200 IN UNUSED CREDIT THAT WAS CHARGED TO MY CREDIT CARD AFTER I HAVE TRIED TO CANCEL MY ACCOUNT 3 TIMES! I don't want credit, I don't want product. I just want a refund for the charges that were wrongfully placed on my credit card! BE WARNED - IF YOU SUBSCRIBE THEY MAKE IT IMPOSSIBLE FOR YOU TO LEAVE. Please spread this story to anyone you know, this has been a NIGHTMARE! I feel like I'm part of a credit card scam.
Hello Sara,
We are sorry to hear you had an unpleasant experience. However, it appears there has been a misunderstanding. After the membership is cancelled, no more charges occur. From what we understand, it is possible you re-enrolled in the membership upon checkout when you used your store credit.
The membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com.
In order to be eligible for a refund of store credit beyond 30 days, you must send an email to our claims department at [email protected] explaining the case and why you were not able to request a refund within our 30 day limit.
Customers are free to cancel their membership at any time, except if they are enrolled in payment vacation or if their order is processing/in transit. If you would like to cancel, please send us an email at [email protected] and we will send you the instructions on how to cancel your VIP membership.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
Hi Dave,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Everything I've purchased for my wife she has enjoyed and keeps looking for my next purchase
Hello Arthur,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection each month? Check in soon for more great lingerie that your wife will adore!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Hayley,
Thank you for reviewing us. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com