Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Adore Me

Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Lori O.
Unfollow Lori O.
Share Review
Report Review

My first order with adore me. Set was beautiful and well made. Arrived packaged beautifully and very quickly.

Date of experience: September 18, 2015
Maryland
1 review
0 helpful votes
Follow brittani s.
Unfollow brittani s.
Share Review
Report Review

Pretty and fits well.
September 22, 2015

Pretty underwear, will have to buy something pink next time.

Date of experience: September 18, 2015
Alabama
1 review
0 helpful votes
Follow lakeitha w.
Unfollow lakeitha w.
Share Review
Report Review

Love!
September 22, 2015

Pleasant experience. The set I ordered is beautiful and still provides excellent support. I can't wait for my next set

Date of experience: September 18, 2015
Adore M. Adore Me Rep
over a year old

Hi Lakeitha,

Thanks for your feedback.

We’re glad you had such a great experience! Check back soon for more cute looks.

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
Follow Jessica K.
Unfollow Jessica K.
Share Review
Report Review

I feel great
September 22, 2015

I love my sexy new underwear. Fits well, and good quality.

Date of experience: September 18, 2015
Adore M. Adore Me Rep
over a year old

Hi Jessica,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
Follow k w.
Unfollow k w.
Share Review
Report Review

Love the quality!
September 22, 2015

I've made 3 purchases so far from AdoreMe and all have exceeded my expectations! I've purchased a bra and panty set; a bikini, and a corset (lingerie). Love all of the items!

Date of experience: September 18, 2015
Florida
1 review
3 helpful votes
Follow Kelsay S.
Unfollow Kelsay S.
Share Review
Report Review

I was a repeat loyal customer to adore me for many months and have ordered countless items with no problems what so ever, until this month. I placed an order over 19 days ago and it still to this day has not shipped. I have sent 3 emails and called multiple times to get the same automated response that wait time has exceeded 15 minutes after waiting over 30 I got hung up on. This company is so unprofessional to receive multiple emails and calls and to completely ignore their customers.
This is the last time that I ever buy from them and from now on instead of highly recommending them to everyone i know, i will be telling them of the how unprofessional and disorganize this company is!

Date of experience: September 18, 2015
Adore M. Adore Me Rep
over a year old

Hi Kelsay,

We are sorry to hear you had an unpleasant experience with our customer service. We assure you we are working on improving our system so that such issues will not occur in the future.

In regards to the delay in shipping time, we would like to apologize for the inconvenience. Orders are usually processed by our warehouse in 1-2 business days, but we experienced an increase of orders due to the Labor Day sale and this has caused a delay in processing and shipping.

Please let us know of there is anything we can do for you.

Best,
Adore Me
[email protected]

Oregon
1 review
0 helpful votes
Follow Kameka T.
Unfollow Kameka T.
Share Review
Report Review

Love it
September 22, 2015

First time user and it was easy and I love the set! I will be a loyal customer!

Date of experience: September 18, 2015
Adore M. Adore Me Rep
over a year old

Hi kameka,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

New York
1 review
0 helpful votes
Follow Shirley H.
Unfollow Shirley H.
Share Review
Report Review

Love your products
September 22, 2015

All the bra sets that I have purchased I love. The fit is great and I like the styles that you offer. They make you feel sexy!

Date of experience: September 18, 2015
Adore M. Adore Me Rep
over a year old

Hi Shirley,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Colorado
1 review
0 helpful votes
Follow Maryjane p.
Unfollow Maryjane p.
Share Review
Report Review

Beautiful
September 22, 2015

I so loved my sets I have gotten from adore me so sexy I a loved them will buy again very soon. Items came I'm about 1 week and a half as well so very quick to be delivered. Which I loved as well.

Date of experience: September 17, 2015
Adore M. Adore Me Rep
over a year old

Hello Maryjane,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
Follow Holly P.
Unfollow Holly P.
Share Review
Report Review

Great value for the money!
September 22, 2015

Fits well and doesn't feel cheap like other brands can, but also didn't cost hundreds which I'm great full for. I will definitely be ordering again next month.

Date of experience: September 17, 2015
California
1 review
0 helpful votes
Follow Patricia L.
Unfollow Patricia L.
Share Review
Report Review

First time buyer
September 22, 2015

First purchase and I absolutely love the bra. Perfect fit!

Date of experience: September 17, 2015
Adore M. Adore Me Rep
over a year old

Hi Patricia,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

North Dakota
2 reviews
0 helpful votes
Follow patty O.
Unfollow patty O.
Share Review
Report Review

Loved it!
September 22, 2015

I've ordered a few times now and love it! Very comfortable. Fast shipping too.

Date of experience: September 17, 2015
California
1 review
0 helpful votes
Follow Cathy C.
Unfollow Cathy C.
Share Review
Report Review

Comfortable for cuddling
September 21, 2015

Logging into the site and being able to find something comfortable for cuddling that is also attractive and makes me feel special is just amazing! I'm not all that fond of how my body looks, so I tend to be conservative in whatever I wear, but this is the 2nd AdoreMe purchase that has made me feel special without that self-conscious after thought!

Date of experience: September 17, 2015
Adore M. Adore Me Rep
over a year old

Hi Cathy,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Kansas
1 review
0 helpful votes
Follow Crystal B.
Unfollow Crystal B.
Share Review
Report Review

Love love love!
September 20, 2015

I absolutely love my bra and panty set! They are perfect to size and so worth the cost. Love the pink set so much!

Date of experience: September 17, 2015
Texas
1 review
0 helpful votes
Follow Rachel S.
Unfollow Rachel S.
Share Review
Report Review

Gorgeous lingerie!
September 20, 2015

The shipping was really quick, the lingerie was gorgeous and well made. I will for sure be buying more.

Date of experience: September 17, 2015
Wisconsin
1 review
0 helpful votes
Follow Jennifer R.
Unfollow Jennifer R.
Share Review
Report Review

Easy return
September 20, 2015

My selection was a little snug so I return and got replacement quickly and easily

Date of experience: September 17, 2015
Washington
1 review
0 helpful votes
Follow Margie U.
Unfollow Margie U.
Share Review
Report Review

Love
September 20, 2015

I'm a plus size girl and I love these beautiful undergarments

Date of experience: September 17, 2015
Adore M. Adore Me Rep
over a year old

Hi Margie,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

New York
1 review
0 helpful votes
Follow louise c.
Unfollow louise c.
Share Review
Report Review

Best ever
September 20, 2015

I love everything i have ordered so far.It is all true to size and all very comfortable. I order every month and will continue too.The prices are great and i love the surprise gifts.

Date of experience: September 17, 2015
Adore M. Adore Me Rep
over a year old

Hi Louise,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Pennsylvania
3 reviews
0 helpful votes
Follow Debra E.
Unfollow Debra E.
Share Review
Report Review

I had a great shopping time with Adore Me. It was very easy to place your order. I just wish you wouldn't run out of the full size Ladies bras and undies so quick. I think you need better stock in the full size Ladies garments.

Date of experience: September 17, 2015
Utah
2 reviews
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review

My purpleness
September 20, 2015

Loved the bra fits really well holds the girls in place no jiggliness! Love the purple! Thank you thank you thank you!

Date of experience: September 16, 2015
Adore M. Adore Me Rep
over a year old

Hi Linda,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]