I ordered two sets of bra and panties from adore me. This was the worst mistake of my life. I wash everything I get through the mail, because I don't know what it had been through or around. I fallowed instructions on how to was both the bras and panties and took extra caution because I know they are delicate like all bras and lace panties are. The wire in both the bras came out the second I put them on and one of the pair of panties fell apart. After calling and asking to return the product they said they couldn't because I had washed them. So in other words because they are cheaply made and didn't even hold up after one wash I can't get my money back. Horrible bras and panties the sizing charts are off big time I'm a 40DDD the bras said that size but fit my sister in law better who is an A cup... DO NOT BUY FOR THEM

TERRIBLE, TERRIBLE, TERRIBLE! To start off the delivery was over 2 weeks late - I called and cancelled and THEN THEY SENT IT! Then when I returned the hideous items they claimed they did not receive all of them and charged me for items I had shipped back. In addition they have a $5 restocking fee PER ITEM which is ridiculous. I have tried to call several times and every time after waiting on hold for 10 years they say they will "open an investigation" and "if no one calls you after 10 days then call us back." Are these people kidding? What kind of customer service is this. I have called back and I get the same thing - no one takes any responsibility or gives you any answer and I certainly did not get my money back. The WORST company I have every bought from - EVER!

Everything about this site is amazing. Wife loves every piece I bought her. She loves the sets so much I decided to purchase one every two weeks. It's now our special little thing that keeps things exciting, she looks forward to seeing which one she is getting next and I look forward to seeing her in it. Win for the both of us! Great job adoreme ;)

I ordered my first order of $60 and was expecting it for my anniversary with my fiancé. The lost the package, I had to personally call the UPS and USPS in other to track it. They gave a USPS tracking number while using the UPS services so I wasn't able to track it and neither companies know where it is. They told me the provider has to call mail innovations to ask where it is and the AdoreME representative told me that since they have showed that they shipped it out of their warehouse that its not their problem until the 15th! (which is way past the 3-5 delivery day window if I may say). So now Even though both USPS and UPS have told me the package is not in their possession and is lost I have to wait till next week, and call again, for AdoreMe to even consider do anything. I'm canceling my membership just as soon as I've either been refunded or it gets here. Terrible first experience.

Fast Shipping, easy to use, Great product! Have placed 3 orders and not an issue with one. Just hope the bra cup size will go up to 42 J

This site has been charging me for months. I've sent several emails trying to cancel my membership and have gotten no replies. They also put on their site, if you do not skip the month or make any purchases, you will receive store credit. I have not received any store credit or even any email reminders to skip the month or shop. I made one purchase and the bathing suit fell apart almost immediately.

AdoreMe has insane fraud prevention not based in reality. Despite a super high credit score, great income and shipping to the residence on file on my credit reports and credit card, they have rejected 3 of 4 orders. I really want to stay a customer - they have cute clothing which is high quality. But it is hard to stay a customer of a company that refuses to sell to you. To be clear, it is AdoreMe that is rejecting the orders NOT my credit card. When they reject an order you could an email 3 days later that says your order was not processed - with no explanation. If you call customer service you get the most unhelpful, rude reps ever. They refuse to give you a supervisor and claim there is nothing that can be done to make it so orders are actually honored. Wierd strategy - refusing to sell to your customers.