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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered this for gf and when she got it, I thought she was going to jump out of her skin. The fit was incredible, and when she tried the panties on( I bought both) she just went nuts.
I have to say, this set looks INCREDIBLY sexy as heck on her!
Thought I was making a one time purchase, bought, shipped, delivered, done. In fact, they bill ~$40 a month and transfer this to 'store credit'
I noticed the charge on my credit statement, immediately contacted Adore me. They only refund up to 1 month's; credits'! You forfeit your own money if you cancel! How can they legally bill me for something I didn't even purchase!? Essentially, their shady and unclear policy forces you to buy their product since you can't get your money back. PS read Lingerie Addict blog's article about how they use private labeling. IT IS definitely NOT 'DESIGNER' even though the quality isn't awful.
Hi Jennifer M,
Thanks for the review.
Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com. Don’t forget, credits from the monthly charge on the 6th are only eligible for a refund up to 30 days from the date of the charge.
To learn more about the benefits of membership or to unsubscribe, visit our online helpdesk: www.adoreme.com/helpdesk
As stated in our terms and conditions here: http://www.adoreme.com/terms-conditions, unused credits will be forfeited if your Adore Me membership is terminated for any reason—whether you choose to cancel or if Adore Me cancels your membership at any time.
Adore Me designs and manufactures its own products. This is (and from far) the essence of our business.
You read more about our designer, Helen Mears, former Victoria's Secret Design director, here: http://www.adoreme.com/our_story.html
Then, it is true that we also have a few partners amongst some of the finest brands across the U.S. Asia and Europe, but we unfortunately have strong non disclosure agreements with these selected brands so we can’t quote them publicly.
Let us know if you have other questions! We’re happy to help.
Best,
Adore Me
I was attracted by the variety of models colors underwear attractive prices and most importantly good attitude and efficiency.
Hi Anna,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
[email protected]
I loved the products, the service and the I got 6 sets for my wife as a gift and she loved them
Thank you
Hi Ahmed,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
I really loved the soft fabrics and the variety of styles. They are really true to fit and are all simply beautiful.
Hi Janet H,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
I'm a curvy woman, and upto receiving this bra set I only wore thongs! But boy you can have sexy panties in big sizes. I'm wearing proof love love this set and feel fabulous wearing it.
Hi yvonne s.,
We’re always glad to hear from shoppers—thanks for the review!
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
[email protected]
Being a larger lady, I really was not expecting much. It's so hard to find decent under things, they are all so old lady. I may be old but I still want to look good in my undies. I was not disappointed at all and very pleased! Thank you.
Hi Beverly S.,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
[email protected]
These bras and panties are amazing! They fit wonderful and they feel great. They make me look and feel super sexy too! I will be visiting this site frequently!
Hi Jillian T.,
We’re always glad to hear from shoppers—thanks for the review!
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
[email protected]
Loved everything about it from prices to styles to speedy shipping. Just awesome!
Hi Ladasia,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
Loved my purchase and quick delivery. Loved the quality
Hi Latrese,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
[email protected]
I have now purchased 2 sets from Adore Me, and I love them!
They are so pretty and comfortable and most importantly, affordable.
The VIP membership is the way to go. I will be doing a lot more shopping at Adore Me.
Hi Kathy,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie sets.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
[email protected]
I each my outfits. I'm not disappointed with any of my pieces.
Hi Elsie,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
Great. Shipment came fast. Everything fit perfectly.
Hi Starr,
We’re always glad to hear from shoppers—thanks for the review!
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
[email protected]
I love the bra and panty sets. They fit very well. I did forget
To apply a coupon on my second purchase. Is there any way
To get the discount? Thanks, Karen
Hi Karen,
Thanks for the review!
We’re always working on new features to help shoppers have the best. Experience. Ever. Did you know you can sign up for text alerts on your phone? Visit My Account, then click Notifications to turn on SMS alerts. We’ll only send important details about your order, your new showroom etc. Let us know if you have any questions!
XO,
Adore Me
[email protected]
I have a small bust (36B) and a larger bottom (L) so I was hoping I wouldn't have to keep returning my packages. My package came within 5-7 days and I couldn't wait to try it on. It fit perfectly! Plan on buying more from this site.
Hi Nicey,
Thanks for the review!
We’re always working on new features to help shoppers have the best. Experience. Ever. Did you know you can sign up for text alerts on your phone? Visit My Account, then click Notifications to turn on SMS alerts. We’ll only send important details about your order, your new showroom etc. Let us know if you have any questions!
XO,
Adore Me
[email protected]
I had a great experience ordering from Adore Me. It was quick, easy, and painless not to mention the pieces I ordered were beautiful and fit perfectly. Thank you Adore Me
Hi Shelese,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
[email protected]
Just received my 1st order a week ago, and I have to say
I'm very happy with the purchase! Just ordered 4 more things
Today!
Hi Melissa,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
Easy to order. Very fast delivery. Absolutely delighted with my new bikini.
Hi Yvonne,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
I ordered three items with two store "credits" (two Full Price items, one free item with coupon code) and there was an additional balance due. However, none of the order counts towards the rewards program because a coupon code was used on the order. It was a buy one get one free code. I believe I should have received two rewards, as I paid FULL price for two items. Customer service is no help so I asked that my account be closed. Two times I got an email response telling me I had to do it online, however you cannot proceed without answering questions about Adore Me's program. I am still waiting for my account to be closed/stopped.
Hi Kristie,
Thank you for your review.
Please be advised that the april30 code was for three products, as mentioned in the description, therefore, all the three sets were discounted. The sets on sale or bought with a promotional code, don't count towards the reward system.
We apologize for the misunderstanding.
To unsubscribe please send an email at [email protected]
XO,
Adore Me
[email protected]
Hi Mari,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hi Peter,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]