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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Peter M.
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She LOVED IT!
May 15, 2016

Ordered this for gf and when she got it, I thought she was going to jump out of her skin. The fit was incredible, and when she tried the panties on( I bought both) she just went nuts.
I have to say, this set looks INCREDIBLY sexy as heck on her!

Date of experience: May 11, 2016
Adore M. Adore Me Rep
over a year old

Hi Peter,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Mississippi
1 review
1 helpful vote
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Thought I was making a one time purchase, bought, shipped, delivered, done. In fact, they bill ~$40 a month and transfer this to 'store credit'
I noticed the charge on my credit statement, immediately contacted Adore me. They only refund up to 1 month's; credits'! You forfeit your own money if you cancel! How can they legally bill me for something I didn't even purchase!? Essentially, their shady and unclear policy forces you to buy their product since you can't get your money back. PS read Lingerie Addict blog's article about how they use private labeling. IT IS definitely NOT 'DESIGNER' even though the quality isn't awful.

Date of experience: May 11, 2016
Adore M. Adore Me Rep
over a year old

Hi Jennifer M,

Thanks for the review.

Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.

If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com. Don’t forget, credits from the monthly charge on the 6th are only eligible for a refund up to 30 days from the date of the charge.

To learn more about the benefits of membership or to unsubscribe, visit our online helpdesk: www.adoreme.com/helpdesk

As stated in our terms and conditions here: http://www.adoreme.com/terms-conditions, unused credits will be forfeited if your Adore Me membership is terminated for any reason—whether you choose to cancel or if Adore Me cancels your membership at any time.

Adore Me designs and manufactures its own products. This is (and from far) the essence of our business.
You read more about our designer, Helen Mears, former Victoria's Secret Design director, here: http://www.adoreme.com/our_story.html
Then, it is true that we also have a few partners amongst some of the finest brands across the U.S. Asia and Europe, but we unfortunately have strong non disclosure agreements with these selected brands so we can’t quote them publicly.

Let us know if you have other questions! We’re happy to help.

Best,
Adore Me

RU
1 review
0 helpful votes
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I was attracted by the variety of models colors underwear attractive prices and most importantly good attitude and efficiency.

Date of experience: May 10, 2016
Adore M. Adore Me Rep
over a year old

Hi Anna,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

Maryland
1 review
0 helpful votes
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Perfection
May 13, 2016

I loved the products, the service and the I got 6 sets for my wife as a gift and she loved them
Thank you

Date of experience: May 10, 2016
Adore M. Adore Me Rep
over a year old

Hi Ahmed,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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LOVED THE QUALITY
May 14, 2016

I really loved the soft fabrics and the variety of styles. They are really true to fit and are all simply beautiful.

Date of experience: May 10, 2016
Adore M. Adore Me Rep
over a year old

Hi Janet H,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

New York
1 review
0 helpful votes
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Fabulous!
May 14, 2016

I'm a curvy woman, and upto receiving this bra set I only wore thongs! But boy you can have sexy panties in big sizes. I'm wearing proof love love this set and feel fabulous wearing it.

Date of experience: May 9, 2016
Adore M. Adore Me Rep
over a year old

Hi yvonne s.,

We’re always glad to hear from shoppers—thanks for the review!

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
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Great!
May 13, 2016

Being a larger lady, I really was not expecting much. It's so hard to find decent under things, they are all so old lady. I may be old but I still want to look good in my undies. I was not disappointed at all and very pleased! Thank you.

Date of experience: May 9, 2016
Adore M. Adore Me Rep
over a year old

Hi Beverly S.,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Arkansas
1 review
0 helpful votes
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Perfect fit!
May 13, 2016

These bras and panties are amazing! They fit wonderful and they feel great. They make me look and feel super sexy too! I will be visiting this site frequently!

Date of experience: May 9, 2016
Adore M. Adore Me Rep
over a year old

Hi Jillian T.,

We’re always glad to hear from shoppers—thanks for the review!

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
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Awesome
May 13, 2016

Loved everything about it from prices to styles to speedy shipping. Just awesome!

Date of experience: May 9, 2016
Adore M. Adore Me Rep
over a year old

Hi Ladasia,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]

Minnesota
1 review
0 helpful votes
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1st purchase
May 12, 2016

Loved my purchase and quick delivery. Loved the quality

Date of experience: May 9, 2016
Adore M. Adore Me Rep
over a year old

Hi Latrese,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

Idaho
1 review
0 helpful votes
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Really loved it!
May 12, 2016

I have now purchased 2 sets from Adore Me, and I love them!
They are so pretty and comfortable and most importantly, affordable.
The VIP membership is the way to go. I will be doing a lot more shopping at Adore Me.

Date of experience: May 8, 2016
Adore M. Adore Me Rep
over a year old

Hi Kathy,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie sets.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
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My Adore Outfits
May 11, 2016

I each my outfits. I'm not disappointed with any of my pieces.

Date of experience: May 8, 2016
Adore M. Adore Me Rep
over a year old

Hi Elsie,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]

District of Columbia
1 review
0 helpful votes
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Great Service
May 11, 2016

Great. Shipment came fast. Everything fit perfectly.

Date of experience: May 8, 2016
Adore M. Adore Me Rep
over a year old

Hi Starr,

We’re always glad to hear from shoppers—thanks for the review!

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me
[email protected]

Iowa
1 review
0 helpful votes
Follow Karen P.
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Great product
May 11, 2016

I love the bra and panty sets. They fit very well. I did forget
To apply a coupon on my second purchase. Is there any way
To get the discount? Thanks, Karen

Date of experience: May 8, 2016
Adore M. Adore Me Rep
over a year old

Hi Karen,

Thanks for the review!

We’re always working on new features to help shoppers have the best. Experience. Ever. Did you know you can sign up for text alerts on your phone? Visit My Account, then click Notifications to turn on SMS alerts. We’ll only send important details about your order, your new showroom etc. Let us know if you have any questions!

XO,
Adore Me
[email protected]

Maryland
1 review
0 helpful votes
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Great experience
May 11, 2016

I have a small bust (36B) and a larger bottom (L) so I was hoping I wouldn't have to keep returning my packages. My package came within 5-7 days and I couldn't wait to try it on. It fit perfectly! Plan on buying more from this site.

Date of experience: May 8, 2016
Adore M. Adore Me Rep
over a year old

Hi Nicey,

Thanks for the review!

We’re always working on new features to help shoppers have the best. Experience. Ever. Did you know you can sign up for text alerts on your phone? Visit My Account, then click Notifications to turn on SMS alerts. We’ll only send important details about your order, your new showroom etc. Let us know if you have any questions!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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I love it
May 9, 2016

I had a great experience ordering from Adore Me. It was quick, easy, and painless not to mention the pieces I ordered were beautiful and fit perfectly. Thank you Adore Me

Date of experience: May 6, 2016
Adore M. Adore Me Rep
over a year old

Hi Shelese,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Florida
1 review
0 helpful votes
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Five starts all around
May 9, 2016

Just received my 1st order a week ago, and I have to say
I'm very happy with the purchase! Just ordered 4 more things
Today!

Date of experience: May 6, 2016
Adore M. Adore Me Rep
over a year old

Hi Melissa,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
Follow Yvonne B.
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Best bikini!
May 9, 2016

Easy to order. Very fast delivery. Absolutely delighted with my new bikini.

Date of experience: May 6, 2016
Adore M. Adore Me Rep
over a year old

Hi Yvonne,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Illinois
2 reviews
3 helpful votes
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I ordered three items with two store "credits" (two Full Price items, one free item with coupon code) and there was an additional balance due. However, none of the order counts towards the rewards program because a coupon code was used on the order. It was a buy one get one free code. I believe I should have received two rewards, as I paid FULL price for two items. Customer service is no help so I asked that my account be closed. Two times I got an email response telling me I had to do it online, however you cannot proceed without answering questions about Adore Me's program. I am still waiting for my account to be closed/stopped.

Date of experience: May 6, 2016
Adore M. Adore Me Rep
over a year old

Hi Kristie,

Thank you for your review.

Please be advised that the april30 code was for three products, as mentioned in the description, therefore, all the three sets were discounted. The sets on sale or bought with a promotional code, don't count towards the reward system.

We apologize for the misunderstanding.

To unsubscribe please send an email at [email protected]

XO,
Adore Me
[email protected]

Nebraska
1 review
1 helpful vote
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Loved my set!
May 9, 2016

Super sexy and comfortable, rec'd my order quickly

Date of experience: May 6, 2016
Adore M. Adore Me Rep
over a year old

Hi Mari,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]