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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
Follow Lisa M.
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Loved it
May 21, 2016

Loved it very comfortable will order more in the future. Thanks Adore me, I'm in love with your product and I will recommend to any one looking to purchase lingerie

Date of experience: May 17, 2016
Adore M. Adore Me Rep
over a year old

Hi Lisa,

Thanks for the review!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

Florida
2 reviews
1 helpful vote
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Adorable
May 21, 2016

I have to say Adore Me is the best site to shop for lingerie and much more!. My experience with Adore Me has been exciting

Date of experience: May 17, 2016
Adore M. Adore Me Rep
over a year old

Hi Angela,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]

Virginia
1 review
1 helpful vote
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I bought two bras and have only worn one, in rotation with several other bras, over a month. The last time I wore it the wire popped. When I called the company I was told there is nothing they could do for me because I wore it and washed it. (It did not go in the dryer, which ruins bras). I wore it maybe 8 times and it is ruined. So much for customer service. They don't stand behind the quality of their bras. I get better customer service from Lane Bryant and their bras last forever. I am cancelling my subscription.

Date of experience: May 17, 2016
Adore M. Adore Me Rep
over a year old

Hi Deborah K.,

Thank you for your review.

We deeply apologize for the inconvenience.

We are very sorry to hear that the underwire has popped out of your bra. The reason may be that your band size is probably too large. If your band is moving around your body, this friction wears down the casing covering your underwire and ultimately causes a hole for the wire to pop out. In a really bad fit, this hole can occur within a matter of hours.

Try a smaller band size and a larger cup size and see if your bra stays in place better.

We will forward your feedback to our production team and designer so they can look into this matter.

Please find more information on how to properly was your lingerie here: http://help.adoreme.com/customer/en/portal/articles/2286118-how-to-properly-wash-your-lingerie-

If there are further comments questions or concerns, please let us know.
Best regards,
Adore Me

Minnesota
1 review
0 helpful votes
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Lovely shade of blue, good fit (might go for a 34 DD next time... just a hint too loose in the band) hard to adjust the straps due to only one central slider. Love the metal hardware so i can wear a front hook without it popping open on me at random.

Date of experience: May 17, 2016
Adore M. Adore Me Rep
over a year old

Hi Lisa,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Missouri
2 reviews
0 helpful votes
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I love Adore Me
May 21, 2016

My set was the perfect fit and also very beautiful

Date of experience: May 16, 2016
Adore M. Adore Me Rep
over a year old

Hi Angela,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]

New York
2 reviews
0 helpful votes
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Delightful
May 21, 2016

I believe in wearing charming lingerie even if nobody will see it but me. Of course sharing a bit is more fun, but underwear plays a big part in how we carry ourselves. So love yourselves, ladies, and know that without proper foundation there can be no fashion.

Date of experience: May 16, 2016
Adore M. Adore Me Rep
over a year old

Hi Katie,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
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I loooove this website!
May 21, 2016

Super easy to use, many styles and colors to pick from, very comfortable fabrics and quick shipping too. This place is better and cheaper than VS but with an equal amount of choices to pick from.

Date of experience: May 16, 2016
Adore M. Adore Me Rep
over a year old

Hi Erikaa,

Thanks for the review!

We’re always working on new features to help shoppers have the best. Experience. Ever. Did you know you can sign up for text alerts on your phone? Visit My Account, then click Notifications to turn on SMS alerts. We’ll only send important details about your order, your new showroom etc. Let us know if you have any questions!

XO,
Adore Me
[email protected]

Colorado
1 review
0 helpful votes
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Great quality!
May 19, 2016

My overall experience with AdoreMe has been great. Ordering was easy, it arrived at my door in less than a week. I was very happy with my purchase. The quality is as good if not better than other brands I have used and much more affordable. The material is durable and the bra is very supportive.
I will definitely use AdoreMe in the future for undergarments!
Also I used their measuring chart and ordered a 32D it fits very well!

Date of experience: May 16, 2016
Adore M. Adore Me Rep
over a year old

Hi Sarah,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

Iowa
1 review
0 helpful votes
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Beautiful
May 18, 2016

Love everything I have bought! Fits perfect, and great quality.

Date of experience: May 15, 2016
Adore M. Adore Me Rep
over a year old

Hi Nachol,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Kentucky
2 reviews
0 helpful votes
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Outstanding!
May 17, 2016

Adore Me has outstanding products. Love the lingerie and quick shipping.

Date of experience: May 14, 2016
Adore M. Adore Me Rep
over a year old

Hi Shenita,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
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Loved, loved, loved!
May 16, 2016

Fit perfectly and is so sexy! My husband loved it!

Date of experience: May 13, 2016
Adore M. Adore Me Rep
over a year old

Hi Anita,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Arkansas
1 review
0 helpful votes
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Looks great.
May 16, 2016

So many to chose from, loved what I picked and it fit perfect! Will definitely order again.

Date of experience: May 13, 2016
Adore M. Adore Me Rep
over a year old

Hi Sharon,

Thanks for the review!

We’re always working on new features to help shoppers have the best. Experience. Ever. Did you know you can sign up for text alerts on your phone? Visit My Account, then click Notifications to turn on SMS alerts. We’ll only send important details about your order, your new showroom etc. Let us know if you have any questions!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
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Absolutely love it
May 16, 2016

Debated getting this for a while, but I was so glad that I did. I love it so much.

Date of experience: May 13, 2016
Adore M. Adore Me Rep
over a year old

Hi Alexis,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
Follow Christa M.
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Best experience ever
May 16, 2016

My overall experience was amazing. From placing the order to receiving it was just a great experience. It's super easy and very self explanatory. Shipping was accurate. I absolutely love my purchase. Everything is always packaged well. I will continue to shop with your company and recommend your company to everyone I know

Date of experience: May 13, 2016
Adore M. Adore Me Rep
over a year old

Hi Christa,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
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Love it!
May 17, 2016

Can't wait to order more love the product it feels and looks great!

Date of experience: May 13, 2016
Adore M. Adore Me Rep
over a year old

Hi Shawna,

We’re always glad to hear from shoppers—thanks for the review!

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me
[email protected]

Georgia
1 review
0 helpful votes
Follow Sharhonda J.
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I love the panties and bras and nightgown and lingerie purchase the shipment was very fast thank you so much I appreciate it

Date of experience: May 13, 2016
Adore M. Adore Me Rep
over a year old

Hi Sharhonda,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
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Renee's undies
May 16, 2016

I'm Renee's husband and make sure when she on undies, they are nice and match, and sexy..

Date of experience: May 12, 2016
Adore M. Adore Me Rep
over a year old

Hi Richard,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

Florida
1 review
2 helpful votes
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Black Lacy Swimming Suit
May 16, 2016

Beautiful for larger women, looks great on and comfortable.
I've ordered so many items from Adore Me, I can't keep track of th items or item numbers!
And I'll be purchasing more soon!

Date of experience: May 12, 2016
Adore M. Adore Me Rep
over a year old

Hi Connie,

Thanks for the review!

We’re always working on new features to help shoppers have the best. Experience. Ever. Did you know you can sign up for text alerts on your phone? Visit My Account, then click Notifications to turn on SMS alerts. We’ll only send important details about your order, your new showroom etc. Let us know if you have any questions!

XO,
Adore Me
[email protected]

Illinois
1 review
0 helpful votes
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Excellent
May 15, 2016

Very happy and pleased with my experience. Satisfied with my product.

Date of experience: May 12, 2016
Adore M. Adore Me Rep
over a year old

Hi Leslie,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]

Virginia
1 review
0 helpful votes
Follow Hazel S.
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So many options!
May 15, 2016

I love the selection this site has to offer! Once I figured out the sizes run small I was completely happy with it! Quick shipping and easy tracking. I refer this to everyone!

Date of experience: May 12, 2016
Adore M. Adore Me Rep
over a year old

Hi Hazel,

Thanks for the review!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]