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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Excellent
July 3, 2017

Love everything about Adore me. Everything I order I i Love! Everything is great quality and true to size and beautiful!

Date of experience: July 1, 2017
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Patricia! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

North Carolina
1 review
0 helpful votes
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I feel pretty
July 3, 2017

Everything fits exactly as pictured. Perfect! Sooooo sexy. And not cheesy. Can't wait to wear my next piece'

Date of experience: June 30, 2017
Sandra N. Adore Me Rep
over a year old

Hi, Kathy! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Missouri
1 review
2 helpful votes
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I ordered two swimsuits during a 2 for $24.95 sale. By the time I received my package and tried both on the sale was over and I needed to exchange both for different sizes. I re-ordered in another size and was charged at a higher price and never received my money back from the original order, EVEN with the exchange voucher code I was given. On top of this, they charged me an additional $20.00 for "damages" and neglected to send me a picture of the evidence, which I had to request from customer service. In the end, they only refunded me $20.00 and I have now paid twice as much as what I was charged for my original order. I am extremely disappointed in the customer service and will not be shopping at Adore Me again.

Date of experience: June 30, 2017
Adore M. Adore Me Rep
over a year old

Hello Samantha,

Thank you for bringing this to our attention.

We looked into your order and noticed that you were trying to use both exchange vouchers in one single order. Unfortunately, our system can take only one code during an order, and you could have redeemed both your vouchers only if you would have placed two separate orders. This is what caused your order to cost $39.95 when it should have been completely free.

Rest assured that we can remedy this issue right away. We went ahead and issued a refund for the second item as well.

Refund Detail For ID: m94cfnnq

Please allow your bank 3 days to process the transaction and for the funds to appear back into your bank account.

Regarding the damaged return, we apologize if the situation came out wrong.

It is not in our intention to suggest that you willingly and knowingly sent back a damaged item, nor that you have worn it. Even from trying on a set mishaps can happen due to the smallest of things, like the smell of a perfume or deodorant that leaves visible marks on the item.

In these cases our warehouse immediately rejects the return as the underwear can no longer be restocked. As you can understand no client would want to receive lingerie that is not in an impeccable state.

On the other hand we realize how these instances can be completely unintentional. This is why we offer refund to those who contact us and explain the situation.

We hope this helps to solve the issue.

Kind regards,
Adore Me

Montana
1 review
0 helpful votes
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Love the Style
July 2, 2017

This is the easiest most enjoyable way to purchase lingerie ever! The styles are amazing and the entire process is trouble-free. I look forward to my monthly selection.

Date of experience: June 30, 2017
Adore M. Adore Me Rep
over a year old

Hi Cassandra,

Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you are elated about your shopping experience.

You can help us spread the word! Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Best,
Adore Me,
[email protected]

Pennsylvania
1 review
0 helpful votes
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Awesome
July 2, 2017

Loved how each suit really fit me and I haven't worn a bathing suit in over 20 years. Excellent quality and I will be shopping on this site in the future.

Date of experience: June 30, 2017
Sandra N. Adore Me Rep
over a year old

Hi, Alexis! We strive hard to provide you with products you can simply adore and we're just thrilled to hear of your feedback! Feel free to let us know if you need help with anything! We're here to support you.

Iowa
1 review
0 helpful votes
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Beautiful!
July 2, 2017

I have now bough 4 swimsuits and several lingerie sets. They all fit great and are beautiful. I am very happy with everything.

Date of experience: June 30, 2017
Adore M. Adore Me Rep
over a year old

Hello Brandy,

Thank you for your lovely review.

We are pleased to hear that you own multiple designs from our store and you are satisfied with all of them. Our designers have designed the swswimwear and lingerie with extra care so that the end result is not only gorgeous but highly supportive and flattering. We are overjoyed that you feel happy about your purchases.

We look forward to sharing our newest designs with you.

XO,
Adore Me

California
1 review
0 helpful votes
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AMAZING!
July 2, 2017

The swimsuits fit so perfectly! They're amazing material and they have so much support. It is so hard to find matching sets that fit. I'm 5'5 135 lbs and 34 DD medium in bottoms and everything fit just perfectly and the straps go around me just right.

Date of experience: June 30, 2017
Adore M. Adore Me Rep
over a year old

Hello Crystal,

Thank you for sharing your experience.

Our motto is to bring sexy to all shapes and sizes. We are overjoyed that not only the support was perfect, but tbe fit and the material as well.

Indulge yourself with more comfy and cute styles in the beginning of each month. Perhaps your new favorite is among the new designs.

XO,
Adore Me

Colorado
1 review
0 helpful votes
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I wish they had 34G bras.
July 1, 2017

They never have my size. The one size bikini tips are joke... I ordered the two piece bathing suits... They're both lovely and gray quality. I just can't buy lingerie unfortunately. Due to the lack of my size.

Date of experience: June 29, 2017
Adore M. Adore Me Rep
over a year old

Hello,

Thank you for your valuable feedback.

Your opinion gives us the opportunity to find out the truth about our products directly from the source that matters the most, our customers. Our goal is to provide you with dazzling lingerie that makes you feel adorable all day and night, and we are sad to hear that we do not carry your true size.

I will forward your message to our production team and our designer.

Best regards,
Adore Me

New York
1 review
0 helpful votes
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Beautiful!
June 29, 2017

I love the bra and panty set I got! They are comfortable and the color was beautiful! I was a little worried they wouldn't fit right, but it was actually perfect!

Date of experience: June 29, 2017
Adore M. Adore Me Rep
over a year old

Hi Brittany,

We’re always glad to hear from shoppers—thanks for the review! We are happy that the fit and feel was exactly what you have been looking for and that the colors have impressed you.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me

Pennsylvania
2 reviews
0 helpful votes
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Very professional
June 29, 2017

I loved everything I bought. So pretty and sexy. They are very professional and if I dont like, just returne it.

Date of experience: June 29, 2017
Adore M. Adore Me Rep
over a year old

Hello Andrea,

Thank you for your kind review!

We are glad to hear that this is not the first time that we have impressed you with the designs and with our service.

We hope to be at your service soon. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me

Illinois
2 reviews
0 helpful votes
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The best!
July 1, 2017

I am absolutely in love with this piece! It is so flattering! I am 6 foot tall, 140 pounds and barely a full A. I was very nervous about buying lingerie without trying it on. I figured the top would swallow me or not lie right but I was wrong! This piece is stunning! My husband I highly recommend it!

Date of experience: June 29, 2017
Sandra N. Adore Me Rep
over a year old

Hi, Sam! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Oklahoma
1 review
0 helpful votes
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Great swimsuits for a great price
June 29, 2017

Love the swim suits I bought! They fit well. The bottoms are a little tighter than I expected, but the tops fit fantastically.

Date of experience: June 29, 2017
Adore M. Adore Me Rep
over a year old

Hello Danielle,

Thank you for letting us know about the fit of the bathing suit!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away. Those compliments could get you more lovely sets.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

Virginia
1 review
0 helpful votes
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So comfy!
June 29, 2017

The quality and comfort of the bras and panties is amazing! I can't get enough of them! By the way, making a minimum of 100 letters for a review is annoying.

Date of experience: June 29, 2017
Adore M. Adore Me Rep
over a year old

Hi Rebecca,
Thanks for thefantastic review!

We’re happy to hear you had a great experience with the design, quality and fit. Hope we can impress you again and again!

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Michigan
1 review
0 helpful votes
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I only wear adore me now
June 30, 2017

I'm a large chested (40DDD) gal and have a hard time finding cute matching sets in my size! Adore me is all I wear now! They are comfy and sexy... which is hard to do! :)

Date of experience: June 29, 2017
Adore M. Adore Me Rep
over a year old

Hi Holly,
Thanks for your feedback! We are happy that you are starting a new relationship with us!

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
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The right one
June 29, 2017

I bought this teddy for my wife of more than 30 years. She loves it, it fit just right and of course I like to see her in it.

Date of experience: June 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Nicholas,

Thank you for your enthusiastic review.

We were delighted to hear that the teddy set was a perfect fit and was a hit with both you and your wife.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie! We hope to deliver more beautiful and comfortable sets to your door in the near future.

XO,
Adore Me

North Carolina
1 review
0 helpful votes
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Adore Me items usually run true to size or somewhat close. The items are great quality at very reasonable prices. If you are not satisfied with the items received, free returns/exchanges with no questions asked. Definitely worth every penny spent! I am a lifetime member!

Date of experience: June 28, 2017
Adore M. Adore Me Rep
over a year old

Hi Jessica,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We will take into consideration the information you have provided by forwarding it to the most appropriate department.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
[email protected]

North Carolina
1 review
0 helpful votes
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This piece is so light weight and so comfortable I've make the remark, "It feels as if I'm wearing nothing at all"! And it's gorgeous white & lace are beautiful!

Date of experience: June 27, 2017
Adore M. Adore Me Rep
over a year old

Hello Stacie,

Thank you for expressing your love.

A lingerie set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.

We hope to share our upcoming designs with you soon.

XO,
Adore Me

California
1 review
1 helpful vote
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I would recommend Adore Me to everyone and there affordable for plus size woman. The only thing is the super nice ones i liked were out of stock... thats the only issue i had but hopefully they can restock faster for them items in the future... but the items i got i love them.

Date of experience: June 27, 2017
Adore M. Adore Me Rep
over a year old

Hi Ketana,

Thanks for the review!

For the sake of variety, many to most of our sets are only available for a limited time. If you see something great, don't hesitate! In case you miss out, we do replenish many popular items around the middle of every month, and we have a brand new collection with tons of great new products during the first week of every month.

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

Oregon
1 review
0 helpful votes
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Happy, Happy, Happy
June 29, 2017

My first time ordering lingerie online and was nervous about proper fit and having to return items. Didn't have to worry, everything fit as described and received order promptly.

Date of experience: June 26, 2017
Adore M. Adore Me Rep
over a year old

Hello Janice,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me

Oregon
3 reviews
2 helpful votes
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I order online all the time. Took them 4 days to process the order and its been two weeks and I still don't have it. Victoria secret, American eagle, even stuff from china ships faster. As far as the lingerie goes its ok its not the best quality. So unless its on sale not really worth it. And they completely false advertise with free returns they charge a restocking fee, charging a restocking fee is not free returns people. Free means it costs you nothing. $0. Not $5.95.

Date of experience: June 26, 2017
Adore M. Adore Me Rep
over a year old

Hello Caitlin,

Thank you for bringing this to our attention.

This information helps us to hear the truth about our services directly from the source that matters the most, you! We will make sure to forward your feedback to our warehouse in order for us to improve the shopping experience!
Hope we can impress you again and again!
XO,
Adore Me
[email protected]