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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Loved it!
July 8, 2017

My husband and I loved this lingerie. We will definitely be buying from here again! The prices are outrageous and the fabric and detail are awesome!

Date of experience: July 6, 2017
Sandra N. Adore Me Rep
over a year old

Hi, Amari! We work hard to meet customer expectations, and we're elated to hear you loved the products. We offer a new collection each month. Come and see us soon for more adorable lingerie!

And, don't forget that we’re always here if you need us.

Ohio
1 review
0 helpful votes
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A lot of fun!
July 6, 2017

She looks great in anything, and when she said she'd wear whatever i buy her, i signed up for VP immediately!

Date of experience: July 6, 2017
Adore M. Adore Me Rep
over a year old

Hello,

Thank you for the 5-star review.

We are delighted to hear that you had a fun and positive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for every size and shape.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me

Illinois
1 review
0 helpful votes
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Must have
July 6, 2017

I love this set from adore me. Perfect fit and shape. So comfortable I forgot I was wearing it. The color is cute and the material is soft.

Date of experience: July 5, 2017
Adore M. Adore Me Rep
over a year old

Hello Christiana,

Thank you for your lovely review.

We are happy to hear that you have received the perfect fit from us! We look forward to delivering more gorgeous styles to your door in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Texas
2 reviews
0 helpful votes
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Love It
July 6, 2017

I loved It. Now my cousins want to make orders. I told them to go ahead and place an order you have nothing to lose.

Date of experience: July 5, 2017
Adore M. Adore Me Rep
over a year old

Hi Bridgette,

Thank you for expressing your love.

We are overjoyed to hear that you are already spreading the word about us. Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

North Carolina
1 review
0 helpful votes
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AdoreMe Swimwear
July 6, 2017

Cute, affordable. I was quite impressed with the quality and price. I will be shopping here again. I tell all my friends about this awesome brand!

Date of experience: July 4, 2017
Adore M. Adore Me Rep
over a year old

Hi Jenna,
Thanks for your feedback! We are happy that you are starting a new relationship with us!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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Excellent Service
July 5, 2017

My first order needed to be returned and they were so easy deal with. I love the swimsuits I got and can't believe the quality at the price that I paid

Date of experience: July 3, 2017
Adore M. Adore Me Rep
over a year old

Hello Debbie,

Thank you for the delightful review.

It was our pleasure to surprise you with the quality. It is our goal to dazzle you always, therefore we like to offer irresistible prices on our site. We are delighted that the selection has impressed you so. We have put a lot of effort into the swimwear so that we can offer gorgeous but in the same time supportive and flattering sets to all sizes and shapes.

Follow our newsletters and you will be notified about all of the sales and discounts going on. We hope to impress you with our irresistible offers.

XO,
Adore Me

Florida
1 review
0 helpful votes
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I'm very happy with them
July 6, 2017

A good material, right to the size, more than I expect! I had paid lingerie and banning suits more expensive and wasn't prettier than the ones I get on Adore me. I was afraid to buy a banning suit because a had a lot of bad experience in other sites but it fit me perfectly! I recommend Adore me

Date of experience: July 3, 2017
Sandra N. Adore Me Rep
over a year old

Hi Osoti, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

Utah
1 review
0 helpful votes
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Amazing
July 5, 2017

Everything I have received I have absoultly loved and the one and only thing that I ordered that I didnt like how it fit I was able to return and get credit for right away. I absoultly love everything. I do wish that they had more as the bras that are the Add 2 cup sizes...

Date of experience: July 3, 2017
Adore M. Adore Me Rep
over a year old

Hi Kristina,
Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you are enjoying our products and services.
We are constantly working to improve our products and service in order to cater every customer needs. Please let us know if you would like assistance, our customer care team is always happy to help.
Best,
Adore Me,
[email protected]

Minnesota
1 review
0 helpful votes
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Overall, adoreme.com service is great. Sizing is tricky, I ordered a swimsuit top was heavily padded which I don't need, so exchanged for another suit in a different color of one I already had. They did not have 34c left in stock so I ordered same cup size in smaller 30c. The size of cup was much smaller than the 34c, ordered the Wendi in exchange liked but decided to exchange once again for a small bottom rather than xs. Got it and fits great, love it! So service is fantastic, just have to figure what works best for your figure!

Date of experience: July 2, 2017
Adore M. Adore Me Rep
over a year old

Hello Amac,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and thatyou finally found the most flattering style. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
[email protected]

Nebraska
1 review
0 helpful votes
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PJs
July 4, 2017

These pjs have been great. I was in a major motorcycle wreck on the interstate highway at 75 mph and these pjs have been a great set for my recovery process.

Date of experience: July 2, 2017
Adore M. Adore Me Rep
over a year old

Hello,

Thank you for expressing your satisfaction.

A sleepwear set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off. We are happy that we could aid your recovery process.

We wish you a full recovery.
XO,
Adore Me

Georgia
1 review
0 helpful votes
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Perfect fit! Sexy
July 4, 2017

Was skeptical when I ordered, but I was happy whem I received my order. I was very satisfied with how the fabric feels, satisfied with the color and a very sexy piece to add to my lingerie, bra and panty line. Thank you Adore Me.

Date of experience: July 2, 2017
Sandra N. Adore Me Rep
over a year old

Hi, Millicent! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Illinois
1 review
0 helpful votes
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TRULY AWESOME!
July 4, 2017

First time ordering & I'm definitely satisfied... Looking forward to ordering more when budget allows

Date of experience: July 1, 2017
Adore M. Adore Me Rep
over a year old

Hello Brenda,

Thank you for expressing your love.

It is our goal to dazzle you always, therefore we like to offer irresistible prices on our site. Follow our newsletter and you will be notified about the ongoing sales. We are delighted that the selection has impressed you so.

We have new gorgeous styles coming in at the beginning of each month. We hope to share them with you!

XO,
Adore Me

Arizona
1 review
0 helpful votes
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So comfy and lightweight!
July 4, 2017

I love these pajamas! I'm a big fan of stripes, so I had to get them! The fit is perfect, and they're so lightweight that I don't get hot while I'm sleeping. Because the material is lightweight, the bottoms are a bit sheer, but that doesn't bother me too much. I also love the lace detail on the back of the tank!

Date of experience: July 1, 2017
Adore M. Adore Me Rep
over a year old

Hello Tasmin,

Thank you for the wonderful review.

We are thrilled to hear that the fit of the pajamas were perfect and comfortable. We aspire to design styles that hug you so perfectly that you do not want to take them off. We also never forget to spice the designs with just the right amount of sexyness.

Check back for more carefully crafted styles each month. We hope to dazzle you even more.

XO,
Adore Me

New York
1 review
0 helpful votes
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The bra and panty set was beautifully made. Comfortable and beautiful style. The shipping was so fast it actually came earlier than the expected delivery day. The lingerie looked better in person. When I wear it, I feel so confident. I've been purchasing from this website for 2 years and it has been a great experience everytime.

Date of experience: July 1, 2017
Adore M. Adore Me Rep
over a year old

Hello Sunshine,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
[email protected]

Washington
1 review
0 helpful votes
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Very Nice
July 3, 2017

Every experience has been terrific. The service has been far more than I expected. I am truly satisfied with everything Adore has done for me and my wife.

Date of experience: July 1, 2017
Adore M. Adore Me Rep
over a year old

Hi Vernon,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We will take into consideration the information you have provided by forwarding it to the most appropriate department.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
[email protected]

California
1 review
0 helpful votes
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Love!
July 3, 2017

I love this piece. The color is beautiful and I love the lace. It fits perfect and hugs your body. Great buy!

Date of experience: July 1, 2017
Adore M. Adore Me Rep
over a year old

Hello Karla,

Thank you for expressing your love.

A lingerie set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.

We hope to share our upcoming designs with you soon.

XO,
Adore Me

Maryland
1 review
2 helpful votes
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I would love to write a review about the actual products I had ordered, if I even had them. It has been almost 20 business days, and nearly two weeks past the estimated delivery date and I have yet to receive my order. I live in Canada and was told that it must be stuck in customs and that if I waited until July 11th and it still wasn't there, to contact them again. Basically I was told to wait an extra two weeks beyond the estimated shipping date. They do not make it clear on their website that it could take over a month to get to you even though they "advise Canadian customers to wait 14 business days due to customs." I could not find that information anywhere on the site regardless of the fact it has been OVER 14 business days. I ordered these swimsuits a month in advance for my vacation that I now won't even have them for, essentially wasting $70 as I will have to purchase a new swimsuit due to not having one yet. Would advise anyone in Canada from ordering with this company. Poor shipping and poor customer service. I guess you could order from them if you order two months in advance.

Date of experience: July 1, 2017
Adore M. Adore Me Rep
over a year old

Hello Amy,

Thank you for bringing this to our attention.

I am very sorry to hear that you didn't receive your package yet. I was able to check into your order to gain some further insight into how I may assist you at this time. I can see that your order # 302544628 was completed and sent out to your shipping address on June 15th.

Our warehouse is located in New Jersey, and orders to Canada typically take 7-10 business days without factoring in time spent at customs (Canada's border is especially strict, and has been known to hold packages for up to five days). Our Canadian customers usually receive their order in two weeks, however the delivery may be delayed due to circumstances beyond our control.

We think it is indisputable that our clients deserve a replacement if they package gets lost. Therefore, we always make sure to provide replacement vouchers so that they can reorder. Since there were a number of instances where packages did get delivered in Canada, eventually, after the two weeks time-frame, we have set up the policy to declare a package lost only after 30 days if it remains undelivered. This is the reason why our Customer Care Representative asked if you could please wait until July the 11th.

However, seein that the date is close and you still don't have your package we are more than happy to offer the replacement vouchers now. You will receive them soon in a separate email with instructions how to use them.

We would like to apologize for the ruined vacation. We relalize that we can hardly compensate you for the lost occasion and for the nusiance of having to purchase something else. We assure you we do not take this lightly and we meticulously follow all feedback about shipping issues in hope of finding a solution together with our carrier.

Kind regards,
Adore Me
[email protected]

New York
1 review
0 helpful votes
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Fantastic
July 3, 2017

Easy to order. Easy to return if necessary. The fit is perfect and try to size. Love the things I got. Can't wait to order again!

Date of experience: July 1, 2017
Sandra N. Adore Me Rep
over a year old

Hi, Louisea! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

Illinois
1 review
0 helpful votes
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So cute!
July 3, 2017

Loved the suit! Needed to go up a size for my bottoms! They fit a little snug but it's no problem! The top fit perfectly. You can't get that at a store.

Date of experience: July 1, 2017
Adore M. Adore Me Rep
over a year old

Thank you!

We’re so glad to hear that.

We love getting feedback—let us know if you have questions while you’re browsing the site!
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Ohio
1 review
0 helpful votes
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Love it
July 3, 2017

I couldn't find bras in 34D in stores - after buying my 1st bra & panty set I was hooked. Great quality, pretty colors & they fit perfect. Thank you so much!

Date of experience: July 1, 2017
Adore M. Adore Me Rep
over a year old

Hello Sherry,

Thank you for the delightful review.

It was our pleasure to surprise you with our sexy collection. We have put a lot of effort into our collection so that we can offer gorgeous but in the same time supportive lingerie to all sizes and shapes.

Follow our newsletters and you will be notified about all of the sales and discounts going on. We hope to impress you with our irresistible offers.

XO,
Adore Me