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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Cute!
April 26, 2018

Super easy to order and everything is always super cute! My swimsuit fit like a charm and I cannot wait to wear it :)

Date of experience: April 24, 2018
Adore M. Adore Me Rep
over a year old

Hi Megan,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Virginia
1 review
2 helpful votes
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I placed an order on April 4... its april 23rd and I STILL have not received my order and when I call. No one answers... when I email NO ONE ANSWERS... you took my money but I have YET to receive my product... this is unacceptable and bad business! I would never recommend for anyone to purchase from here. Nor will I be shopping with AdoreMe again!

Date of experience: April 23, 2018
Adore M. Adore Me Rep
over a year old

Hello,

Thank you for your honest review.

We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.

Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.

Kind regards,
Adore Me

Colorado
1 review
0 helpful votes
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Late delivery
April 24, 2018

Although the order you asked about is great, I'm still awaiting an order placed one month ago today. It would be nice if "we moved to a new warehouse" was not an excuse for failing to deliver some products while others were very timely. Please ship what you can of the March 21 order.

Date of experience: April 21, 2018
Adore M. Adore Me Rep
over a year old

Hello Roger,

Thank you for your honest review.

We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.

Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.

Kind regards,
Adore Me

Oklahoma
1 review
0 helpful votes
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Love Adore Me
April 23, 2018

The Adore Me products that I have bought have all been very high quality! I love everything that I have received! The fit is perfect, they are true to size, and very comfortable! I will continue to purchase more items in the future!

Date of experience: April 21, 2018
Adore M. Adore Me Rep
over a year old

Hi Norma,
Thanks for the fantastic review!

We’re happy to hear you had a great experience with the selection. We love the way you described the product. Exactly! Quality and comfort are combined! Hope we can impress you again and again!

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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Best Swimsuit I've Had
April 23, 2018

Setting aside that I had to get an exchange for a larger sized bottom, this is the best swimsuit I've had. I don't buy swimsuits nor am I comfortable in them, but I tried this set on and I felt confident as ever.

Date of experience: April 20, 2018
Adore M. Adore Me Rep
over a year old

Hello LaNeigh,

Thank you for your kind words.

You have just voiced our thoughts. We aim to offer confidence with our gorgeous sets. We are delighted to hear that we have succeeded in your case. Check out our upcoming new styles at the beginning of the month. We plan to continue the series of beautiful sets.

XO,
Adore Me

Texas
2 reviews
0 helpful votes
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Fits like a "pretty" glove
April 22, 2018

This is the first purchase that I can say I "love" from AdoreMe. The other purchases have been good - but never this good.

Date of experience: April 20, 2018
Adore M. Adore Me Rep
over a year old

Hi Tream,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie sets.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Illinois
1 review
0 helpful votes
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March Set
April 22, 2018

Perfect fit as usual i love the feel of this set as well as the color. So far I have not been disappointed with any of my purchases

Date of experience: April 20, 2018
Adore M. Adore Me Rep
over a year old

Hello Betty,

Thank you for your review.

We are elated to hear that you loved the quality of the designs. We hope to bring more sexy styles to your door in the near furture.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me

Florida
1 review
0 helpful votes
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Comfy!
April 22, 2018

Loved my new set. Its soft and super comfortable.the fit ss great and it came very quickly after I ordered it

Date of experience: April 20, 2018
Adore M. Adore Me Rep
over a year old

Hello Lisa,

Thank you for expressing your love.

A lingerie set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.

We hope to share our upcoming designs with you soon.

XO,
Adore Me

Florida
1 review
2 helpful votes
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Not happy
April 22, 2018

Three pairs of the underwear looked cheap and ugly like someone just cut them out of a piece of fabric and added the private area part. Just plain UGLY! Then

Date of experience: April 20, 2018
Adore M. Adore Me Rep
over a year old

Hello Jaleesa,

Thank you so much for contacting us.

I am very sorry to hear that your underwear purchase was not what you expected. Indeed, these are raw-cut pieces without any stitches allowing you to wear them without seams.

I do apologize for any and all inconvenience this may cause you. We understand that you should wear lingerie that you love. As a courtesy for this hassle, we have added $20, into your Adore Me store credit account, so that you may purchase additional panties for the inconvenience.

Should you have any other questions, please let us know.

Best regards,
Adore Me

Colorado
1 review
0 helpful votes
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Love my new sets
April 21, 2018

I love my new sets. They are a perfect fit which is usually hard to find in undergarments. Great patterns too. I will order again and again

Date of experience: April 19, 2018
Adore M. Adore Me Rep
over a year old

Hi Melissa,
Thank you so much for your review- we always love getting feedback from our valued customers!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website. Furthermore, we are aware of the fact that it is truly important for our customers to receive the best service.
We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
[email protected]

Washington
2 reviews
1 helpful vote
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Update
April 21, 2018
Updated review

So, my package finally arrived and the bras and panties are much better quality than I expected. The fit is great and the quality is pretty good. It did take a long time to arrive but thankfully customer service made that right with me. I will order from this company again.

Date of experience: April 19, 2018
Adore M. Adore Me Rep
over a year old

Hi Khrys,

Thank you so much for your kind words. Our goal is to provide our clients with excellent, flattering lingerie each time they shop with us. We are so sorry that your first experience was not perfect. We are glad, though, that we could provide a resolution.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me


Two Months to Ship!
April 13, 2018
Previous review

Unbelievable! I ordered from this company over a month and a half ago and still have no product! Maybe the items are good quality, I could not tell you, but if this is the wait just to receive them, it is absolutely not worth it.

Date of experience: April 11, 2018
California
1 review
0 helpful votes
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Why did I not start sooner.
April 21, 2018

Everything fit perfectly! I love how each bra has a matching panty that you can choose. It's hard to find sexy bras for my bra size.

Date of experience: April 19, 2018
Adore M. Adore Me Rep
over a year old

Hello Kylene,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
[email protected]

South Carolina
1 review
0 helpful votes
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Better than I expected
April 21, 2018

I originally signed up to get a discount on a swimsuit thinking I would cancel my subscription after it got delivered. However, Ive been ordering every month and I really love the stuff Im getting! I like the bras and underwear, although Im skeptical about ordering things online without being able to try them on. So far so good. What Im truly in love with is the sleepwear! Ive got one pj set and another on the way and it is so comfortable and cute!

Date of experience: April 19, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Claire! We strive hard to provide you with products you can simply adore and we're just thrilled to hear of your feedback! Feel free to let us know if you need help with anything! We're here to support you.

Pennsylvania
1 review
1 helpful vote
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Great!
April 21, 2018

Easy to shop around the site. Love that they suggest items based on what you have looked at previously.

Date of experience: April 19, 2018
Adore M. Adore Me Rep
over a year old

Hi Caitlyn,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie sets.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

California
3 reviews
2 helpful votes
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Very nice fit
April 21, 2018

Beautiful color of pink love the bra love the matching panties no ride up they fit perfect I can wear them all day without them bunching up in the bra is just out of this world

Date of experience: April 19, 2018
Adore M. Adore Me Rep
over a year old

Hello Lonnie,

Thank you for the wonderful review.

We are thrilled to hear that the material was soft and comfortable. We aspire to design lingerie that hugs you so perfectly that you do not want to take it off. We also never forget to spice the designs with just the right amount of sexyness. We are glad that we could be the ones to deliver this experience to you.

Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.

XO,
Adore Me

Texas
1 review
0 helpful votes
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My favorite so far.
April 21, 2018

Everything fits perfectly. Ive switched completely from cheap Walmart brand to everything Adore Me! Love everything about Adore Me. From the the fit the look on me and feel. I also love that the items dont climb in places they shouldnt.

Date of experience: April 19, 2018
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review and for making the switch, Jamie! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

New York
1 review
0 helpful votes
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Comfortable fit
April 21, 2018

Besides the long wait for shipping the set is fabulous. I may reconsider replacing all of my current lingerie and under garments with your products. I just need to see improvement on the shipping time.

Date of experience: April 18, 2018
Adore M. Adore Me Rep
over a year old

Hello Quanasia,

Thank you so much for your feedback. This insightful information helps us to hear about our products and service directly from the source that matters the most: our customers.

We would like to inform you that your feedback is truly important to us as this kind of information is always taken into consideration in order for us to improve our services.

Rest assured that your request has been forwarded to whom it concerns and we hope to cater to your needs in the near future.
Best,
Adore Me
[email protected]

Montana
1 review
1 helpful vote
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Being large chested usual requires paying more for undergraments but adore me is not like that. Good quality and reasonable prices, as well as super easy returns. I also live that most sets allow you to pick your panty style so you're not stuck with a lovely bra but undies you won't wear

Date of experience: April 18, 2018
Adore M. Adore Me Rep
over a year old

Hello Jessica,

Thank you for the 5-star review.

We are delighted to hear that you have had a positive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me

Wisconsin
1 review
0 helpful votes
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Fantastic
April 20, 2018

This was my first time ever using adore me and I wasnt sure what size to get so I got what the guide said and went from there. They were really great in exchanges for the ones that didnt fit how I wanted. Definitely love it!

Date of experience: April 18, 2018
Adore M. Adore Me Rep
over a year old

Hi Melissa,

Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you loved how easy the exchange process was.

We are constantly working to improve our products and service in order to cater to every customer's needs. Please let us know if you would like assistance, our customer care team is always happy to help.

Best,
Adore Me,
[email protected]

Georgia
1 review
0 helpful votes
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No Where Else
April 20, 2018

This is the only site I can depend on to have my size in stock and this set fits amazingly on my body!

Date of experience: April 18, 2018
Adore M. Adore Me Rep
over a year old

Hello Briyanna,

Thank you for sharing your son's feedback.

Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the fit was perfect, but the quality as well.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]