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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Ashley W.
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Best bras ever!
April 27, 2018

I always have a hard time finding bras that fit me properly and these always fit the best. My mom also has a hard time finding bras and they have the size for her. Plus, these bras are super comfortable, cute and you get panties to match. Im in love.

Date of experience: April 26, 2018
Adore M. Adore Me Rep
over a year old

Hello Ashley,

Thank you for sharing your feedback.

Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the fit was perfect, but the quality as well.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
[email protected]

Missouri
1 review
0 helpful votes
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On my 5th set now and couldnt be happier! THIS! THIS is what Ive been searching for. Great quality, excellent fit, great prices! The best part? Delivered right to my door with a no hassle return policy.

Date of experience: April 26, 2018
Adore M. Adore Me Rep
over a year old

Hello Paula,

Thank you for your kind words.

You have just voiced our thoughts. We aim to offer confidence with our gorgeous sets. We are delighted to hear that we have succeeded in your case. Check out our upcoming new styles at the beginning of the month. We plan to continue the series of beautiful sets.

XO,
Adore Me

Georgia
1 review
0 helpful votes
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Perfect!
April 27, 2018

I love how it fit. Being a plus size woman makes you feel skinny. I will recommend all of Adore me Lingerie.

Date of experience: April 26, 2018
Adore M. Adore Me Rep
over a year old

Hello Heidy,

Thank you for your review.

Our goal is to provide customers with dazzling lingerie that makes them feel adorable all day and night, and we are glad to hear that you enjoyed your purchases so much.

We have a brand new collection on the website each month; check in soon for adorable new styles!

Best,
Adore Me

Tennessee
1 review
0 helpful votes
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It easygoing and get out quickly
April 28, 2018

She like everything I got here I will order more from u guys the suit is easy to find what I need to

Date of experience: April 26, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Anthony! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

And, feel free to let us know if you need help with anything! We're here to support you.

North Carolina
1 review
0 helpful votes
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Love it!
April 28, 2018

I love everything that Ive gotten so far! The fit is perfect and they are so so soft! I cant wait to order more!

Date of experience: April 26, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Elizabeth! We work hard to meet customer expectations, and we're elated to hear you love your sets. We offer a new collection each month. Come and see us soon for more adorable lingerie!

And, don't forget that we’re always here if you need us.

Virginia
1 review
0 helpful votes
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Great job
April 27, 2018

Thanks for your service and Congratulations on your new warehouse continue to keep up the good work love your selections looking forward to be a loyal customer

Date of experience: April 26, 2018
Adore M. Adore Me Rep
over a year old

Hello Gregory,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
[email protected]

New Jersey
1 review
0 helpful votes
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Great Fit!
April 26, 2018

Have gotten multiple sets and love it each time! Would recommend! So much to choose from and lots of color options.

Date of experience: April 26, 2018
Adore M. Adore Me Rep
over a year old

Hi Miriam,
Thanks for the review!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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Excellent
April 26, 2018

I had a great experience ordering my lingerie, and my sleep wear. Was easy to find what I wanted. Sizes were available along with the colors I wanted as well.

Date of experience: April 25, 2018
Adore M. Adore Me Rep
over a year old

Hi,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

California
1 review
1 helpful vote
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Placed my order 2 months ago and still haven't received anything. I reached out to customer service and it took them at least 7 days or even more to reply me, giving me the same freaking excuses about relocating warehouses. I work for an e-commerce company and can give a fair opinion on AdoreMe's operations and customer service that they SUCK and should be out of business. Waiting to get my money back and I AM FOREVER DONE WITH THIS COMPANY.

Date of experience: April 25, 2018
Adore M. Adore Me Rep
over a year old

Hello Thanh,

Thank you for your honest review.

We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.

Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.

Kind regards,
Adore Me

Arizona
1 review
1 helpful vote
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I was super happy with AdoreMe until March. I've ordered from them for several years. I have two orders now that are more than a month late and have had no response from customer service. These were not small orders. I just tried to contact AdoreMe via email and that link has been taken down. If I were you I'd stay far, far away from this company until they decide if they are still in business or not.

Date of experience: April 25, 2018
Adore M. Adore Me Rep
over a year old

Hello Veronica,

Thank you for your honest review.

We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.

Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.

Kind regards,
Adore Me

Pennsylvania
1 review
0 helpful votes
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Awesome
April 26, 2018

Ordered a one piece bathing suit. Which didn't fit. I exchanged for larger size ( I have a long torso) fast and easy exchange! Hoping this one fits. Will let you know!
Bra & panty set love love love! Perfect fit. Will continue to buy more!
Thanks ADORE ME

P.s. hope in the future you will have tankinis and bathing suits in tall for long torso women

Date of experience: April 25, 2018
Adore M. Adore Me Rep
over a year old

Hi Marsha,

Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you loved how easy the exchange process was.

We are constantly working to improve our products and service in order to cater to every customer's needs. Please let us know if you would like assistance, our customer care team is always happy to help.

Best,
Adore Me,
[email protected]

Colorado
1 review
1 helpful vote
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Bad Customer Service
April 27, 2018

I ordered on March 3rd for lingerie for my wedding. They informed me after placing the order that shipping was delayed because of moving their distribution center. It is April 25th and the order hasn't been shipped yet. I called to cancel the order because it will not be here in 10 days for the intended purpose. They could not cancel an unshipped order and refund my money. Angel stated she "exhausted her abilities" and could offer a 50% refund because of the delay. Later she states that it is a store credit. I threw a fit about that and she states "oh you want it on your credit card" Yes I do. Then I get the email following the call that says it is a store credit. She said the only chance I have at getting a refund is to wait until it arrives (whenever that will be) and return it. Looking at other reviews that is a challenge and most likely a store credit refund! Cancelled my VIP membership today and will never return.

Date of experience: April 25, 2018
Adore M. Adore Me Rep
over a year old

Hello Sarah,

Thank you for your honest review.

We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.

Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.

Kind regards,
Adore Me

Illinois
1 review
0 helpful votes
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SEXY
April 26, 2018

I love this set! Fits like a glove and adds so much to so many outfits, plus it looks AMAZING by itself.

Date of experience: April 25, 2018
Adore M. Adore Me Rep
over a year old

Hello Adeleigh,

Thank you for your review.

Our goal is to provide customers with dazzling lingerie that makes them feel adorable all day and night, and we are glad to hear that you enjoyed your purchases so much.

We have a brand new collection on the website each month; check in soon for adorable new styles!

Best,
Adore Me

Germany
1 review
0 helpful votes
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Perfect purchase
April 26, 2018

My lingerie set fits perfectly and is very soft and sexy! Great quality. Looking forward to buying more sets in the future!

Date of experience: April 25, 2018
Adore M. Adore Me Rep
over a year old

Hello Amber,

Thank you for expressing your love.

A lingerie set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.

We hope to share our upcoming designs with you soon.

XO,
Adore Me

Texas
1 review
0 helpful votes
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Comfortable and sexy
April 26, 2018

Love how thwy fit just right and make you feel sexy. Having 40D its hard to find some cute VS type bras so happy with my purchase.

Date of experience: April 25, 2018
Adore M. Adore Me Rep
over a year old

Hi Wendy,
Thank you so much for your review- we always love getting feedback from our valued customers!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website. Furthermore, we are aware of the fact that it is truly important for our customers to receive the best service.
We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
[email protected]

Louisiana
1 review
0 helpful votes
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Sexy
April 26, 2018

Good quality looks good too. Not sure how long it last we will see shipping takes forever but its seems ok once product arrives

Date of experience: April 24, 2018
Adore M. Adore Me Rep
over a year old

Hello,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and that the quality has impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
[email protected]

Virginia
1 review
0 helpful votes
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Quality
April 26, 2018

Well made and the price was very reasonable priced
The material was of great quality
I will shop with them again

Date of experience: April 24, 2018
Adore M. Adore Me Rep
over a year old

Hi Janel,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
[email protected]

Florida
1 review
0 helpful votes
Follow Shauntelle C.
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Its ok so far!
April 26, 2018

I like it enough to stay, but I havent figured out how to get the box each month to try. I have said all I want to say abot this company and my experience.

Date of experience: April 24, 2018
Texas
1 review
0 helpful votes
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AMAZING
April 26, 2018

I AM A BIGGER GIRL AD I FELT VERY CONFIDENT IN THIS LINGERIE!
HUSBAND LOVED IT AS WELL! IT HAS A VERY NICE FEEL! IT HITS THE BODY PERFECTLY

Date of experience: April 24, 2018
Adore M. Adore Me Rep
over a year old

Hello Paige,

Thank you for your lovely review.

We are pleased to hear that you have had an amazing experience. Our designers have designed the plus sized bras with extra care so that the end result is not only gorgeous but highly supportive. We are overjoyed that you feel gorgeous in the lingerie you own.

We look forward to sharing our upcoming designs with you.

XO,
Adore Me

Washington
1 review
0 helpful votes
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Great fitt!
April 26, 2018

I'm full busted and the bra fits perfect! No sagging straps! The panties are cute and don't ride up. I look forward to the next set when it arrives!

Date of experience: April 24, 2018
Adore M. Adore Me Rep
over a year old

Hello Shelley,

Thank you for your awesome review.

We are pleased to hear that you no longer have to compromise between support and comfort. Our designers have designed the bras with extra care so that the end result is not only gorgeous but highly supportive. We are overjoyed that you feel comfortable in the lingerie you own.

We look forward to sharing our upcoming designs with you.

XO,
Adore Me