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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I love all of the sets I have purchased. I am disappointed in the separate panties I purchased. They were the 5 for $?. They seem unfinished. There are no waistband or legbands on them.
My wife love Adore Me. There is many different kinds to pick from. She feels like a real woman in them. The bathing suit shows a lot a top boob I love it.
Hello Brian,
Thank you for your kind words.
You have just voiced our thoughts. We aim to offer confidence with our gorgeous sets. We are delighted to hear that we have succeeded in your wife's case. Check out our upcoming new styles at the beginning of the month. We plan to continue the series of beautiful sets.
XO,
Adore Me
This is the only place I will shop from now on. The fit is perfect and the customer service is top notch.
Hello Everett,
Thank you for your review.
Our goal is to provide customers with dazzling lingerie that makes them feel adorable all day and night, and we are glad to hear that you enjoyed your purchases so much that you plan to order more.
We have a brand new collection on the website each month; check in soon for adorable new styles!
Best,
Adore Me
Im a fiend for for 2 things - feel good and look good. Your day begins with choosing those most important items to put on. A statement of who you are and where you are going. You give me that!
Thank you for the amazing review, Roberta! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
This is by far the softest and most comfortable bra I've ever owned! And the color is so vibrant! I usually hate underwire bras but you don't even feel like you're wearing a bra at all. After a few sizing hiccups I finally found the perfect size for me, 40 DDD. I've never had a bra that fits me so well and is so comfy to wear. I highly recommend this bra. I'm going to order this in every color they have. Great job Adore Me!
Hi Shelli,
Thanks for the fantastic review!
We’re happy to hear you had a great experience with the selection. We love the way you described the product. Exactly! Quality and comfort are combined! Hope we can impress you again and again!
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
[email protected]
The only bad this was it took a while to get here because you were switching stores but other than that I love what I bought! Its very comfortable and looks sexy!
Hi Mackynzie,
Thank you so much for your kind words. Our goal is to provide our clients with excellent, flattering lingerie each time they shop with us. We are so sorry that your first experience was not perfect. We would like to inform you that due to the large volume of orders registered by our company, your order was subjected to an extended processing time. We assume full responsibility for this delay.
Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.
We assure you that we do not take this lightly, and to express our apology in more than just words we have applied $10 worth of store credit to your account.
Best,
Adore Me
I loved This set! Very soft and silky! Color is vibrant! And the fit is true to size! I would Recommend this set to anyone
Hi Allison,
Thanks for the fantastic review!
We’re happy to hear you had a great experience with your purchase. We love the way you described the style. Exactly! Comfort and sexyness is beautifully combined in all of our designs.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
[email protected]
Perfect in all the right ways!
Offers styles for every activity
Comfort always - even underwire push-ups!
Hello,
Thank you for your review.
We are elated to hear that you loved the quality of the designs. We hope to bring more sexy styles to your door in the near furture.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
I am so happy to have found a company that actually caters to those of us with larger chests. The lingerie choices are beautiful and there is so much to choose from.
Hello LaDauna,
Thank you for sharing your feedback.
Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the fit was perfect, but the quality as well.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
[email protected]
I paid for bathers through this website and I did not receive my product, even though when it says it has been shipped. When I tried getting into contact with them via the email, the website doesn't allow you to email a query and doesn't provide you an email address. When you call on the phone, it goes to an automated voice recording and it doesn't allow you to speak to anyone or leave a message.
Very upset that this company took my money, I haven't received any goods and there is no one to speak with to get a refund!
I feel cheated and want to let people know, do not BUY from this company. They will take your money and you will not receive anything.
Hello Jessica,
Thank you so much for contacting us.
I am very sorry to hear that you have not yet received your package at this time. International packages usually arrive within 10 - 14 business days of the order ship date.
To ensure an effortless resolution to your situation, we are happy to provide you with a voucher to replace your sets. You will receive this voucher in a separate email.
We hope this has resolved your issue, enjoy your shopping at Adore Me!
Best regards,
Adore Me
I was nervous about sizing but it only took 1 returned order to figure out my perfect fit. After that 3 different bras later I can order any style and it is perfect. I am a D cup (according to VS a DDD) I could never find my size in anything cute and even the old lady styles fit weird. These actually lifted n separated my boobs without tons of padding I don't need. The material are soft and wider straps make it comfy. I'm finally excited about lingerie again!
Hello Rachael,
Thank you for the 5-star review.
We are delighted to hear that you had an addictive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.
Don't forget we have brand new items at the beginnig of each month!
XO,
Adore Me
Ease of ordering. Prompt delivery. Quality product. I love the total AdoreMe experience! Happy to be a member.
Hi Justina,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
Yall have good quality products. It processed and shipped out in the time frame yall gave me so over all I have had a good experience with yalls business.
Hi Crystal,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We will take into consideration the information you have provided by forwarding it to the most appropriate department.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
[email protected]
I love the selections! The bras are awesome and fit so well! I'm getting ready to try the nighties!
Hi Kelly,
Thank you for reviewing Adore Me! We are delighted to hear that you have enjoyed your new lingerie set and you plan to order more.
We are always happy to hear from satisfied shoppers.
We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
[email protected]
Love all my things will continue to purchase from them and recommend to my friends love everything about this
Hello Vycki,
Thank you for taking the time to write a review.
It was our pleasure to provide wonderful items and spectacular service for your satisfaction. Indulge yourself with flirty items at the beginning of each month to get the best selection of sizes and styles.
XO,
Adore Me
I love the material and the softness. Both of them are comfy and just enough sexy :) I can wear them around the house and still feel covered up.
Hello Jana,
Thank you for expressing your love.
A lingerie set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.
We hope to share our upcoming designs with you soon.
XO,
Adore Me
There was just so much to love in my newest addition from AdoreMe! Comfort and soft textures make me enjoy being a woman.
Hello Paulette,
Thank you for the valuable feedback.
We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!
XO,
Adore Me
[email protected]
I have trouble getting my size in retail stores but there is always a great selection in my showroom. They make me feel sexy!
Hello Dawn,
Thank you for the awesome review.
We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!
XO,
Adore Me
I have been having two months of issues with this whole VIP box thing. The first issue I had was a box was never delivered to me and my card was charged almost $90, then took them over two weeks to issue me a refund. During that whole process I requested for my membership to be cancelled so I would not receive the boxes anymore, and I was assured it was cancelled and no further products would be sent to me. Then what do you know, the next month I get a box in the mail to which the same day I returned it with their shipping label and come 8 days later my account is charged $97. Over all my experience with adore me has been awful.
Hello Brittani,
Thank you for contacting us.
We are sorry to hear that your VIP Elite Box was not something you intended to subscribe for. Not to worry, sending back any sets for a refund is a breeze. Your membership cancellation has been escalated to an account specialist.
Located directly in your VIP Elite Box, you will find a return label form that you may use to send your sets back right away. Once we have received your set(s), you will be issued a refund.
Should you have any additional questions, please let us know. We're always happy to help.
Best regards,
Adore Me
On March 28th, 2017, I placed an online order for apparel on AdoreMe's mobile app. The shipping estimate I was given at the time of purchase was 5-7 days. On April 2, I was contacted via email stating my order had been delayed, but did not provide an updated shipping date. As I experienced the same issue on a previous order, which took almost 4 weeks to ship, I did not want to wait that long and attempted to contact the company to cancel the order. Over the course of the next several days, I made repeated attempts to contact the company via telephone to cancel the order (having had no luck getting a response to my emails on the previous order referenced above). Each time I contacted the company, I waited on hold for approximately 10 minutes before being disconnected because the company was "unable to attend to me at this time." Finally, on April 20, I sent another email to *******@adoreme.com and received no response. I attempted additional phone contact on at least two other occasions, and followed up with a second email on April 23, to which I also received no response. On April 26, I was finally able to make phone contact, during which a representative told me the company was experiencing delays and no one would be able to tell me when I could expect my merchandise. I requested that my order be cancelled and was informed that there was no method to cancel my order, so I would have to wait for the merchandise to arrive. Despite my repeated requests to speak to a manager or supervisor, the agent would not transfer me to anyone else and ultimately disconnected our phone call. At this point, it has been 30 days and I have not received the merchandise, and the company has not offered any additional information as to when I can expect my merchandise or fulfilled my request to cancel the order.
Hello Melissa,
Thank you for your honest review.
We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we value the opportunity to address this with a resolution. We have forwarded your case to the superiors. We will contact you via email in 2-3 business days and we hope to be able to remedy this.
Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.
Kind regards,
Adore Me
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Hello Dionne,
Thank you so much for contacting us.
We are very sorry to hear that your underwear purchase was not what you expected. Indeed, these are raw-cut pieces without any stitches allowing you to wear them without seams.
We do apologize for any and all inconvenience this may cause you. We understand that you should wear lingerie that you love. As a courtesy for this hassle, we have added $20, into your Adore Me store credit account, so that you may purchase additional panties for the inconvenience.
Should you have any other questions, please let us know.
Best regards,
Adore Me