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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Very Happy
May 17, 2020

I had a problem with an order recently. The Adore Me staff was not only quick to respond but quick to fix the problem despite the pandemic. I Love Adore Me. There products and customer service are without a doubt not just a 5 but rather a 10!

Date of experience: May 17, 2020
Amira S. Adore Me Rep
over a year old

Hello Lisa,

Thank you very much for such great review! We work really hard to offer the best products and services for our customers, so we are very happy to see that reflected on your shopping experience with us. Our goal is for you to feel as your most beautiful self in our lingerie. Rest assured that I will forward your feedback to the most appropriate team in order for us to maintain this experience simply adorable!

Feel free to contact us if you would like to receive assistance. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.

Kind regards,
Adore Me
[email protected]

Virginia
1 review
0 helpful votes
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While i cant rate the product because after a month from order, they still havent delivered product. Horrible customer service. Hung up on me twice on the third call i explained that i travel for work in nursing and that I had been waiting near a month for my order, 169.00 worth of stuff and it still has not been delivered. I got the run around and was told that i would have to wait yet another week to which i responded i cant wait another week becasue my work was moving me to a different state and that i would have to cancel my order. They responded with they couldn't help me any further or give me a refund either and that i would still have to wait. I explained again that I wouldn't be at the same address. They wouldnt change the address to the one i was heading to either. Also, they have charged my account for VIP membership which I didn't sign up for. I have referred several coworkers and friends and will no longer refer anyone. My co-worker ordered from them a week after I did and she has already received her package. I am dissapointed with them and I'm not sure that I will order from adore me again

Date of experience: May 17, 2020
Georgia
1 review
0 helpful votes
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Plus Size Lingerie
May 16, 2020

I absolutely love Adore Me! I wear plus-size and am super impressed with the quality and variety of choices!

Date of experience: May 16, 2020
Amira S. Adore Me Rep
over a year old

Hello Holli,

Thanks for reviewing Adore Me! We’re truly happy to hear that you enjoyed our Plus sets. Our goal is for you to feel as your most beautiful self in our lingerie.

Let us know if you’d like to receive assistance. We’re always happy to help.

Best,
Adore Me
[email protected]

Tennessee
1 review
0 helpful votes
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Never again
June 15, 2020

First off, I ordered 4/21 and received my order on 5/13. Even with the pandemic, I was told I would receive my order within a couple days from my original ship date. Not nearly 2 weeks later. I ordered 3 bra and panty sets, because it wouldn't let me order JUST a bra. I like the feel and fit of the panties. The bras, however, I feel differently about. I have large natural breasts, so it's difficult finding bras that are "cute" to me. I ended up with "boring" bras, yet again because of so many styles in my size being sold out. As well as the limited selection, the bras I received felt very flimsy and not well-made. These bras did not feel like they will last more than a couple months. I will not be ordering from this site again.

Date of experience: May 16, 2020
Iowa
1 review
1 helpful vote
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Amazing!
May 16, 2020

It took longer than expected to get here but with every going on that was totally okay. My order was amazing! Great quality and made me feel so good!

Date of experience: May 16, 2020
Amira S. Adore Me Rep
over a year old

Hello Lyric,

Thanks for reviewing Adore Me! We're always happy to hear from satisfied shoppers. We'll take into consideration your feedback by forwarding it to the relevant team in order for us to maintain this experience simply adorable!

Don’t forget that we’re more than happy to provide you with any information you might need regarding our products, fit & sizing etc.

Best,
Adore Me
[email protected]

Washington
1 review
0 helpful votes
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Where is it?
June 15, 2020

I ordered it almost a month ago and am still waiting to receive it. I was sent an email saying it arrived at my post office but that was over a week ago. Poor service

Date of experience: May 16, 2020
Georgia
1 review
0 helpful votes
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Too big!
June 15, 2020

I ordered 10 pair of panties and a bra and panty set as well. All was too big and the worst part is that all of that money was wasted cause I can't return it. I went off the size chart given and it was completely wrong!

Date of experience: May 16, 2020
Illinois
1 review
0 helpful votes
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First purchase
June 15, 2020

This was first time ordering from Adore Me. A really good friend told me about the products. While everyone is different I was not impressed or satisfied with the quality of anything I purchased. It seems really cheap and made from poor quality fabric.

Date of experience: May 16, 2020
Colorado
1 review
0 helpful votes
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Very slow
June 15, 2020

Didn't meet their own time line. Every goal they set was missed. Took a long time to get response on line.

Date of experience: May 16, 2020
Minnesota
1 review
0 helpful votes
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I subscribed to Adore Me last month, and I might be slightly addicted. The app is easy to use, the prices are reasonable, the delivery is efficient, and they have an INCREDIBLE selection of like, everything. I have a bit of a larger mom body (a weird chubby belly, some extra skin, and my breast are a sad shadow of their former selves), and I have still been able to find so many things that not only fit a bigger/different body type, but actually flatters it! The sizing is spot on, there are so many cute things in all sizes, and so far the quality seems wonderful. They might make me go broke if I keep buying stuff, but at least I'll look good

Date of experience: May 15, 2020
Amira S. Adore Me Rep
over a year old

Hello Olivia,

Thank you for the wonderful review! We’re glad that we could be the ones to deliver this experience to you. We never forget to spice the designs with just the right amount of sexyness. We'll take into consideration your feedback by forwarding it to the relevant team in order for us to maintain this experience simply adorable!

Feel free to contact our friendly customer service team by email with any queries that come up as you browse.
Best,
Adore Me
[email protected]

Nevada
1 review
0 helpful votes
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Adore me!
May 15, 2020

First time ordering here and everything fit perfectly!

Date of experience: May 15, 2020
Amira S. Adore Me Rep
over a year old

Hello Arial,

Thanks so much for your feedback! It is greatly appreciated. We’re very pleased with the fact that you enjoyed your first Adore Me order! Hope we can impress you again and again!

Follow us on Instagram to discover new looks that you might be interested in: https://www.instagram.com/adoreme/

Don’t hesitate to contact us by email when you’d like to receive assistance. We’re always happy to help.

Best,
Adore Me, [email protected]

Texas
1 review
0 helpful votes
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Long delivery
June 13, 2020

I normally have no issues with Adore Me, but this order took almost a full month to get here. Not acceptable.

Date of experience: May 13, 2020
Nevada
1 review
0 helpful votes
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Very Impressed
May 13, 2020

Even though I didn't receive my item on time, I received a refund for the extra I paid with no hassle. The clothes fit perfect and I am very impressed overall with my order

Date of experience: May 13, 2020
South Carolina
1 review
0 helpful votes
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Quality products
May 13, 2020

This was my first time ordering from Adore Me and I was really impressed with the quality of material and designs that I ordered. I would absolutely order again!

Date of experience: May 13, 2020
Amira S. Adore Me Rep
over a year old

Hello Marni,

Thank you so much for your feedback! This information helps us to hear about our products directly from the source that matters the most: our customers. We pay attention to every little detail for our customers to have a great experience. Check in for adorable new styles and stay tuned for our new deals!

Let us know if you would like to receive assistance. We are always happy to help.

Best,
Adore Me
[email protected]

Georgia
1 review
0 helpful votes
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Had some questions about my order and they were answered quickly. Recieved my order and everything was correct.

Date of experience: May 13, 2020
Amira S. Adore Me Rep
over a year old

Hello Rebecca,

Thank you for taking your time to review us! We’re glad that we could be the ones to deliver this experience to you.
Don’t forget that we’re more than happy to provide you with any information you might need regarding our products, fit & sizing etc.

Best,
Adore Me,
[email protected]

Germany
1 review
0 helpful votes
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Nice quality
May 13, 2020

Will order again from them! Love my new undies and swimwear. Cute and comfortable

Date of experience: May 13, 2020
Amira S. Adore Me Rep
over a year old

Hello Summer,

Thank you so much for your feedback! It is greatly appreciated. We’re very pleased with the fact that you love your Adore Me items! Don’t hesitate to contact us by email when you’d like to receive assistance. We’re always happy to help.

Kind regards,
Adore Me
[email protected]

California
1 review
0 helpful votes
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5 STARS
May 13, 2020

Absolutely ADORE my new sets! Fit perfect, just as chart says. Will now be buying bras here!

Date of experience: May 13, 2020
Amira S. Adore Me Rep
over a year old

Hello Virginia,

Thank you for the great review!

We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.

Hope we will impress you again and again!
Please email us if you would like assistance; our customer care team is always happy to help.

Best,
Adore Me
[email protected]

Indiana
1 review
0 helpful votes
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Good quality!
May 13, 2020

Over all it was a good experience. The only negative was the shipping took longer than estimated. But do to these times I anticipated that.

Date of experience: May 13, 2020
Illinois
1 review
0 helpful votes
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Great!
May 13, 2020

Great, loved what i got! Came in the time it said and did not have to wait

Date of experience: May 12, 2020
Amira S. Adore Me Rep
over a year old

Hello Julianne,

Thank you for reviewing us! We are so glad to hear you had a great experience with your order.

We will make sure to forward your feedback to the relevant team in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.

Best,
Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
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Amazing
May 13, 2020

Loved the fit/seizing
Loved the how fast the shipping/delivery was
So comfortable

Date of experience: May 12, 2020
Amira S. Adore Me Rep
over a year old

Hello Jasmine,

Thank you so much for your feedback! This information helps us to hear the truth about our products directly from the source that matters the most: our customers! We are delighted to hear that you enjoyed our products. Hope we can impress you again and again!

Follow us on Instagram to discover new looks that you might be interested in: https://www.instagram.com/adoreme/
And let us know if you would like to receive assistance. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.

Best,
Adore Me
[email protected]