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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Wife looks AMAZING!
January 15, 2025

Bought these for my wife and she looked amazing. Sexy and comfortable.

Date of experience: January 4, 2025
Pennsylvania
1 review
0 helpful votes
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Awesome!
January 14, 2025

It was a gift for my wife she loved it the fit was perfect I will definitely be buying more

Date of experience: January 1, 2025
Illinois
1 review
0 helpful votes
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Alright product
January 14, 2025

Everything came as expected. I got a red satin two piece with bow on but and over breasts. But my breasts wouldn't stay because the satin is too slippery. I got the right size and everything.

Date of experience: January 4, 2025
Texas
1 review
0 helpful votes
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Excellent Christmas gift for my wife
January 14, 2025

My wife loved most of the pieces included in the box, some of the underwear were too big but the bras fit her perfect and she says they're the most comfortable she's worn in a while.

Date of experience: December 21, 2024
Pennsylvania
1 review
0 helpful votes
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Easy to order and quick delivery
January 14, 2025

I ordered some pieces for Christmas. Everything came as described, was delivered in time, and fit well.

Date of experience: January 3, 2025
North Carolina
1 review
0 helpful votes
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Decent
January 14, 2025

I like the idea, but the products did not seem very high quality

Date of experience: January 3, 2025
Ohio
1 review
0 helpful votes
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Great
January 13, 2025

Lots of options and great reminders and quality was what I would expect. Accurate sizes and nice color options

Date of experience: January 3, 2025
Georgia
1 review
0 helpful votes
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AM
January 13, 2025

For it being the first box it was okay, I was wrong on some sizes so a few things didn't fit how I liked but now that I know what sizes I need I think it will be a better experience.

Date of experience: January 3, 2025
Desta W. Adore Me Rep
over a year old

Hello Macee,

Thank you for reviewing us!

We are glad to see you're part of our Elite membership and you're already using the My Elite List option. Sets from that list are added in your boxes based on their size availability when the box is created.

If less than 3 sets from your wishlist are available in your size, your stylist will handpick other sets based on your styling preferences, which explains the sets you received in your box.

Don't worry if not all of them are available in your size! In the following month we'll check their availability again and we'll add them in your box if they'll be back in stock.

Hope you'll love your next selection! Should you have any additional questions, please let us know by email. We're always happy to help.

Best regards,

Adore Me
[email protected]

Washington
1 review
0 helpful votes
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Wife loved it!
January 13, 2025

Wife loved it more than me. But it was awesome!
I got a maroon and red.

Date of experience: January 2, 2025
Nevada
1 review
0 helpful votes
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Missing package
January 12, 2025

You guys have amazing customer service my package was not delivered to me the first time and you guys replaced it for me I will definitely be ordering from you guys again

Date of experience: December 16, 2024
Texas
1 review
0 helpful votes
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Love the product but had trouble with my orders being shipped. This has happened with three separate orders.

Date of experience: November 29, 2024
Minnesota
1 review
0 helpful votes
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Quick
January 12, 2025

The order delivered quickly in plenty of time for Christmas

Date of experience: January 2, 2025
New York
1 review
0 helpful votes
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I purchased this for a special occasion. I paid extra for expedited delivery which should have arrived 5 days before event. The item was not shipped until the day of my event so needless to say it didn't arrive in time. Adore Me refused to refund the extra money paid for expedited shipping and there response was basically "our website information is incorrect" when I pointed out the timeframes clearly listed on the website. Adore Me refused to accept responsibility for their false advertising.

Date of experience: January 2, 2025
Desta W. Adore Me Rep
over a year old

Hello Shannon,

Thank you for reviewing us!

We are very sorry that your order took too long to be delivered. We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.

However, please note that we only provide an estimated delivery date for orders. Even though we do our best to ensure that we provide 1-2 business day processing time and 3 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.

We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration.

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Kind regards,

Adore Me
[email protected]

Maryland
1 review
0 helpful votes
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Shipping review
January 12, 2025

Product was late shipping out but bras are very nice

Date of experience: January 2, 2025
Desta W. Adore Me Rep
over a year old

Hello Jessica,

Thank you for reviewing us!

We are very sorry that your order took too long to be delivered. We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.

However, please note that we only provide an estimated delivery date for orders. Even though we do our best to ensure that we provide 1-2 business day processing time and 3 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.

We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration.

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Kind regards,

Adore Me
[email protected]

Iowa
1 review
0 helpful votes
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Looks amazing!
January 12, 2025

My girlfriend put it on and I got hard so fast it only managed to stay on for a few minutes. GREAT product

Date of experience: January 2, 2025
Maryland
1 review
0 helpful votes
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Affordable and quality!
January 12, 2025

I had so much fun going through r all the unique designs and patterns of all their products. I was highly satisfied with the speed at which they were delivered and everything is so affordable and sexy!

Date of experience: January 2, 2025
Illinois
1 review
0 helpful votes
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Awesome!
January 11, 2025

Great customer service and quality! Love the all items! Looks great!

Date of experience: January 1, 2025
Wisconsin
1 review
0 helpful votes
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Great stuff
January 11, 2025

It was easy and quick to shop and delivery was quick.

Date of experience: December 10, 2024
Maryland
1 review
0 helpful votes
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Shopping on AdoreMe was a good experience. The site was easy to navigate and the pricing is really good for members.
Since this was my first order, I did not know if their brand's sizing was the same as my previous boutiques sizing so the bras arrived too small. Exchanging/ returning was easy and was also free, however for several exchanges I had to complete each exchange separately which was time consuming. It would be great if you could exchange multiple items on one transaction. I ordered 4 sets. After I exchanged them for the correct size, 2 sets were a good fit, 1 was still too small and the other just didn't fit nicely.
Overall, though I'm happy with the products.

Date of experience: December 2, 2024
New Jersey
1 review
0 helpful votes
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Fit great
January 11, 2025

Made me feel sexy and my husband loved the way I looked. He said it was the best Christmas gift

Date of experience: January 1, 2025