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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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Great products. I love it! The quality is good and the prices are affordable. I will always be a customer and also recommend the company to friends and family.
Hello Silvia,
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our products!
We’re here for you anytime.
XO,
Adore Me
[email protected]
I love my purchase and feel so sexy every time I put it on.
Hi, Ebony! Thank you for giving us a perfect rating! We’re delighted to hear that you love the products.
Don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
Best,
Adore Me
[email protected]
As much as we would love the dress I bought for my fiancé's birthday, it is really annoying when sites like a door me and others have these hidden Waze automatically sign you up for a monthly costs.
Quicker would have been nice to be honest. Otherwise everything seemed to be going great with the product I love it and thank you for you feedback.
Hi Bobo! We work hard to meet customer expectations, and we're elated to hear you love our line. We offer a new collection each month. Come and see us soon for more adorable lingerie!
And, don't forget that we’re always here if you need us.
I've been a member for almost 2 years, I have never had any complaints. Every item I order comes packaged to perfection, the comfort and price always exceeds my expectations!
Hi Martha,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Adore Me.
We look forward to serving you for many years to come!
XO,
Adore Me
[email protected]
So happy this site exists. I am a regular customer. I've been satisfied with every item I've purchased so far.
Hi Althea,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Adore Me.
We look forward to serving you for many years to come!
XO,
Adore Me
[email protected]
Hello Rina,
Thank you for your recent product review. This information helps us to hear the truth about our products directly from the source that matters the most, you!
I am terribly sorry to hear that the product you just received was not a perfect one. This is not the type of item we want you to receive or remain "stuck" with. Therefore, I am happy to remind you about our free exchanges and hassle-free returns.
To learn more about how to process an exchange or return, all you need to do is to access this link: https://help.adoreme.com/hc/en-us/articles/115003474328-What-s-your-free-exchange-policy-
We retain this policy to help ensure you consistently receive good quality and properly fitting garments from Adore Me.
Hope this helps!
Best regards,
It runs soo large in the bra area. Doesnt fit right.
I didnt had time to send it back or else I would have returned it. You guys need to work on your product. I am never buying from you guys again. Very Disappointed.
Hi Juhi,
Thanks for the review, we’re sorry to hear that!
Shopping for intimates online can be tricky, and you should only wear lingerie you really love and that fits perfectly. We get it! Would you like to exchange this set? Here is more information about exchanges and returns: http://www.adoreme.com/free-shipping.
We will forward your feedback to our production team and designer so they can look into this matter.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
[email protected]
Awesome lingerie, great quality and prices, love this and recommend buying!
Hi Tasha, thank you for giving us a perfect rating! We’re delighted to hear that you enjoyed the entirety of the product. I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
XO,
Adore Me
[email protected]
Due to covid-19, there has been extra precautions but it is all worth it. Love purchase and received at a perfect time.
Hi Daria!
We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don't forget that we’re always here if you need us.
I ordered what I usually wear but was a smudge small and you have to print a label to return it. Not everyone has access to this to return item. But was made really good!
Hello Vicky,
Thank you for your recent product review. This information helps us to hear the truth about our products directly from the source that matters the most, you!
I am terribly sorry to hear that the product you just received was not a perfect one. This is not the type of item we want you to receive or remain "stuck" with. Therefore, I am happy to remind you about our free exchanges and returns.
To learn more about how to process an exchange or return, all you need to do is to access this link: https://help.adoreme.com/hc/en-us/articles/115003474328-What-s-your-free-exchange-policy-
We retain this policy to help ensure you consistently receive good quality and properly fitting garments from Adore Me.
Hope this helps!
Best regards,
Got my item in the mail just fine thank you. My experience was fine. I do not like getting surveys and extra emails and now being spammed by the company however.
Hi Ann! This review made our day! We’re glad you had such a great experience! We look forward to serving you again in the future.
Great so far, I hope it holds its shape after a few washings.
Hi Christi,
Thank you for your perfect review! We value your input and letting us know about your detailed experience with us. It means the world to us and to our entire team!
We look forward to serving you again soon!
Hi Jeff,
Thank You for giving us a shot, and even more for leaving us 5-Star ratings. We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
Hi Robin,
Thank you for your feedback! We apologize that you have experienced this inconvenience with the panties. Therefore, I'll make sure to escalate your feedback to our Creation team, so they can look into this matter.
Moreover, since it’s our constant desire to provide quality services and products for our clients, we offer free exchanges and easy returns so feel free to send back the set for a return or an exchange.
All the information you'll need to exchange or return this set is available in your account: http://www.adoreme.com/awrma/customer_rma/list.
However, please note that the products received 30 days after delivery, dirty, damaged, or incomplete will not be accepted.
Let us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards,
Adore Me
The prior reviews weren't kidding. I wore this bra to a wedding & it was the most comfortable bra I've ever worn. Also you couldn't even notice it in my plunge dress!
Hi Cara,
We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
Thank you for the great review, Mansi! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
I am a returning customer who will definitely return again! High quality products with excellent fit!
Thank you for the amazing review, Janine! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
I love shopping from adore me! I love that you carry all sizes! And have great patterns! This shipment, like all of them came right on time!
Hi Karen,
Thank you for leaving a 5-Stars review! We continuously strive to serve you better. We are glad that the team has managed to meet the expectations of your order!
We're genuinely happy that you love it! Looking forward to serving you in the future!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Stacey, we're thrilled to hear that you loved the items you received. But, it's a bummer that one of the panties didn't fit! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And, don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.