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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
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Returns
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Product
Customer Service
Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Service was a little slow but I satisfied with my order
Easy ordering, fast delivery! Had exactly what I was looking for
Thank you for your perfect review, Eden!
We work hard to meet customer expectations. Come and see us soon for more adorable lingerie!
I am a completely satisfied customer with all the lingerie I have brought from Adore.
Thank you for the great review, Charlene! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
I got 5 undies for $35! Good quality and worth the price. It's cheap too.
Hi, Sinhae! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
I love my new bras. Two of them fit perfectly one is a little too big but they all fit just right I don't have to worry about my girls popping out all the time its the perfect coverage not too much just enough to make you still feel sexy without them coming out of the bra.
Hi, Julie! We strive hard to provide you with products you can simply adore and we're just thrilled to hear of your feedback! Feel free to let us know if you need help with anything! We're here to support you.
Thank you for the great review, Jenna! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
Feel free to let us know if you need help with anything! We're here to support you.
XO,
Adore Me
[email protected]
Hello Susan,
Thank you for your recent product review. This information helps us to hear the truth about our products directly from the source that matters the most, you!
I am terribly sorry to hear that the product you just received was not a perfect one. This is not the type of item we want you to receive or remain "stuck" with. Therefore, I am happy to remind you about our free exchanges and hassle-free returns.
To learn more about how to process an exchange or return, all you need to do is to access this link: https://help.adoreme.com/hc/en-us/articles/115003474328-What-s-your-free-exchange-policy-
We retain this policy to help ensure you consistently receive good quality and properly fitting garments from Adore Me.
Hope this helps!
Best regards,
This is my second set and I'm in love! Fitting is perfect!
The love is mutual, Shakota! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
My customer experience was a seamless process, I reached out to customers support in regards to a missing package item I previously ordered back in December, customer support response was within 24hrs of submission and they made it right. Normally I don't like to reach out to resolve a customer service issue via email because I feel as if emails are sent to an automated non-reply inbox and it would take forever to get resolved, however AdoreMe customer support was on it so I truly appreciate the timely feedback and a solution to my concern and I love the item I chose for my replacement alot better than what I initially ordered
Hi, Bernadette! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Hi, Harry! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
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Hi Eric,
Thank you for leaving a 5-Stars review! We continuously strive to serve you better.
Looking forward to serving you in the future!
I love adore me products they're always great quality. The only issue I have is how long it takes to deliver.
Hello Isis,
Thank you for taking the time to rate us.
We’re sorry to hear of your less than satisfactory experience with shipping and hope you will accept our sincerest apologies. Even though we do our best to ensure that we provide 1-2 business day processing time and 3 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.
We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration.
Issue aside, we're happy to know how much you like our products! We pride ourselves on our product and the high-quality standards we maintain.
I purchased the Alania pajamas and I am very happy with them. I am going on a trip in June and they are perfect for Block Island. The bottoms are a beautiful purple print color and I can wear them on our balcony as they are casual and confy for sleep but nice enough to wear in a slightly public area. So soft and comfortable they must have been made by angels!
Hi, Kathleen! We strive hard to provide you with products you can simply adore and we're just thrilled to hear of your feedback! Feel free to let us know if you need help with anything! We're here to support you.
This was beyond perfect for the hubs for his birthday! The quality is impeccable and the colors I loved! I may just wear this around the house to clean I never want to take it off!
Hi, Katie! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
Products came quickly but quality of the bra was sub-par to what I've received in the past.
Hi Alison,
Thank you for your review!
We are sorry to hear that we did not fully meet your expectations on the Lorena Contour set you received. We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
Don't worry, I am glad to inform you that your feedback was already sent to the relevant department to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customer's needs and wants.
Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Kind regards,
Adore Me
[email protected]
First time ordering from Adore Me & I loved every piece that purchased. I look forward to purchasing more.
Hi Sharronda, we work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you!
We hope to impress you again and again!
XO,
Adore Me
[email protected]
Now that the holidays are over and things aren't as backed up, delivery was fast and smooth. Thank you
Hi, Katherine! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Fabric soft as butter and a fit that makes hubby melt!
Thank you!
Hi Debbie,
Thank you for taking the time to write about your experience! It is wonderful to hear that we're able to provide you with the excellent experience we strive to provide all our customers.
We look forward to working with you again in the future.
Love my bra sets! They are quick on their delivery's.
Hi, Susan! Thank you for giving us a perfect rating! We’re delighted to hear that you love the products. I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
Best,
Adore Me
[email protected]
I'm a little bigger, 5'2" 220ish lbs. I've had a baby so I'm not thrilled with how it looked on my stomach but it fits great and stays in place. Can't wait to order again!
Thank you for the amazing review, Tabitha! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Sandra! We really appreciate you taking the time out to share your experience with us.
I am very sorry to hear of your experience with the shipping process. Rest assured that we are following the feedback received from our customers and this matter will not go unnoticed, as here we always work on raising to a higher standard all aspects of our products and services.
We look forward to serving you again in the future.