Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Adore Me

Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Elizabeth C.
Unfollow Elizabeth C.
Share Review
Report Review

Will order again
January 22, 2025

Very user friendly. Everything arrived in time and fits great

Date of experience: January 11, 2025
Nebraska
1 review
0 helpful votes
Follow Jennifer Z.
Unfollow Jennifer Z.
Share Review
Report Review

Excellent
January 21, 2025

Excellent. I was very happy with my order. I'll definitely order again.

Date of experience: January 11, 2025
Nebraska
1 review
0 helpful votes
Follow Nannette G.
Unfollow Nannette G.
Share Review
Report Review

Comfortable - in all ways!
January 21, 2025

I'm a bigger girl, so sometimes it's hard to feel sexy or even believe it's okay to wear sexy clothes. Through my entire experience with Adore me, I've felt confident and excited to be a women - even when trying on items that I've found unflattering for my body type.

The products fit & feel great. The prices are higher than I would typically pay because I usually have a "no one's gonna see it, so why waste money" approach but now - I love the way the products make me feel so I'm ready to invest in me.

Date of experience: January 11, 2025
Pennsylvania
1 review
0 helpful votes
Follow Nikole O.
Unfollow Nikole O.
Share Review
Report Review

Great products
January 21, 2025

Products were as described. Good quality. I followed the fit guide and perfect fit!

Date of experience: January 11, 2025
Ohio
1 review
0 helpful votes
Follow Errick E.
Unfollow Errick E.
Share Review
Report Review

Awesome!
January 21, 2025

My wife had wanted this set for a few years. I finally got it for her for Christmas and she was shocked I got it. Thanks!

Date of experience: January 11, 2025
Washington
1 review
0 helpful votes
Follow Lauren E.
Unfollow Lauren E.
Share Review
Report Review

Best decision ever
January 20, 2025

I loved my adore me box, the selection and quality is fantastic. Can't wait for my next one.

Date of experience: December 30, 2024
Illinois
1 review
0 helpful votes
Follow Sharon A.
Unfollow Sharon A.
Share Review
Report Review

Beautiful
January 20, 2025

Good fit. True to the measurement. They look so nice

Date of experience: January 10, 2025
Missouri
1 review
0 helpful votes
Follow Krista B.
Unfollow Krista B.
Share Review
Report Review

First purchase
January 20, 2025

This was my first time ordering and I appreciated the extra discount when selecting more than one item. I was able to try 2 styles. I'm excited to try more in the future!

Date of experience: January 10, 2025
Pennsylvania
1 review
0 helpful votes
Follow Elle U.
Unfollow Elle U.
Share Review
Report Review

Subscription default is annoying
January 20, 2025

It would be more user friendly to default to no subscription and allow customers to select a subscription if desired.

Date of experience: January 10, 2025
Desta W. Adore Me Rep
over a year old

Hi Elle,

Thank you for your review, we are very sorry to hear this!

It seems like you may have selected the VIP membership option when placing your order.

We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month. This ensures you have all the necessary information to fully understand the VIP program. You have no obligation to buy or be charged every month. All you need to do is visit your showroom before the fifth and either shop or skip.

The details can also be found here: How VIP Works | Adore Me (http://www.adoreme.com/how_it_works)

You can also select the Non-Member way to shop in the cart. A commitment-free shopping option with great deals & offers just for you!

Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible.

Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration.

We'll do our best to continuously improve the services and the products that we currently offer to accommodate our customers' needs and wants.

If there is anything that we can assist you with at this time, please email us. Our customer service is available to help you with any issues you may have.

Kind regards,

Adore Me
[email protected]

New Mexico
1 review
0 helpful votes
Follow Stormie C.
Unfollow Stormie C.
Share Review
Report Review

*******000/10! 🥰
January 20, 2025

Absolutely amazing! The most comfortable bras I've ever worn, well made, beautiful and gives you exactly what it says it will. My husband is also gives these a standing ovation 😁 Most definitely will be ordering from here again 😍

Date of experience: January 9, 2025
New York
1 review
0 helpful votes
Follow Lizzie C.
Unfollow Lizzie C.
Share Review
Report Review

Great!
January 20, 2025

The fit and material of the product was great. It is comfortable to wear and the sizing is accurate.

Date of experience: January 9, 2025
California
2 reviews
0 helpful votes
Follow Tee Tee J.
Unfollow Tee Tee J.
Share Review
Report Review

My experience is always good my items always arrive on time. Thanks adore me

Date of experience: January 9, 2025
New York
1 review
0 helpful votes
Follow Jason D.
Unfollow Jason D.
Share Review
Report Review

Shipment delays
January 19, 2025

Products are fabulous by I didn't get them in time for Christmas!

Date of experience: January 9, 2025
Missouri
1 review
0 helpful votes
Follow Katie Z.
Unfollow Katie Z.
Share Review
Report Review

Im indifferent
January 19, 2025

Out of all my orders at least 3 were cancelled during sales, after purchase, that they couldnt be filled. And my size is almost always sold out. Also, the differences in the size is insane. A large pajama doesnt fit the same as another large pajama or will shrink immediately after just washing it. This is why I cancelled my subscription

Date of experience: January 9, 2025
Wyoming
1 review
0 helpful votes
Follow Sarah K.
Unfollow Sarah K.
Share Review
Report Review

As ordered
January 19, 2025

Easy experience, true to size, perfect. I would enjoy faster shipping!

Date of experience: January 9, 2025
California
1 review
0 helpful votes
Follow Daniel H.
Unfollow Daniel H.
Share Review
Report Review

Hdjsjs
January 19, 2025

Dhsjsjsjsjdjsjdjsjdjsjsjsjsjdjsjsjsjsjsjdjdjjssjjs

Date of experience: January 9, 2025
Ohio
1 review
0 helpful votes
Follow Gina N.
Unfollow Gina N.
Share Review
Report Review

Fine
January 19, 2025

Good, thanks.
That's it. I got what's wanted and it was received well.

Date of experience: January 9, 2025
California
1 review
0 helpful votes
Follow Kim N.
Unfollow Kim N.
Share Review
Report Review

Just like the instagram photos
January 19, 2025

Cute bra and panty set that I have seen on instagram for at least a year arrives quickly and looked just like the picture. The person it was intended for very much enjoyed "unwrapping his gift" 🎁

Date of experience: January 9, 2025
Illinois
1 review
0 helpful votes
Follow Darla Z.
Unfollow Darla Z.
Share Review
Report Review

Products
January 19, 2025

I liked most of the items I received but did have to send some back, just didn't like the way the looked on me.

Date of experience: January 9, 2025
Pennsylvania
1 review
0 helpful votes
Follow Heather P.
Unfollow Heather P.
Share Review
Report Review

Love my new pj's!
January 18, 2025

My new pj's are comfy and fit as expected. And they were delivered faster than I anticipated, despite being ordered only 1 week before Christmas.

Date of experience: January 8, 2025