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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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My husband loved what I ordered and was very happy with it
Hi, MarKel! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.
I really enjoy this website and fast shipping. Everything fit perfect. Being a vip customer you also get good benefits like discounted prices
Hi, Tracey! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
I ordered my first set on March 9th, 2021. It is April 12th and I have still not received my order and am expected to order again. How do I even know if it fits?!?! Poor delivery, poor options (always sold out of my size and style). Going to cancel membership. NOT happy. I can't add a photo because I have still not RECEIVED my order
Hi Sonja,
Thanks for taking the time to review us.
Sorry to hear that the experience was less than perfect. It is not our intention to create inconveniences for our customers while ordering and we wish to ensure that all orders are processed, shipped, and delivered in a timely manner.
I took a look at your account and see that the order has already been delivered. However, we do understand the inconvenience and delays, indeed, are highly regrettable, especially that this is not the kind of service that we aim for. We always wish to ensure a great customer experience and minimize any discomfort as much as possible.
Rest assured that we are committed to providing members with the services they need. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services. Therefore, I will make sure to forward your feedback in order for a further situation like this one to be avoided.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
She loves this app. And the products! What she orders is always on time! And it's been a godsend for me if she needs an outfit, and I don't want to go to the store..
Hi Bryan,
We really appreciate you taking the time out to share your experience with us.
For reference, the fit varies slightly from brand to brand and fluctuates naturally as time goes on. With that, we suggest getting sized at least once or twice a year.
Then, we would definitely recommend your wife to try our fitting guide. Just above the size drop-down box that's found on each set or item's display page, you'll find the Size Guide link which brings up our useful Size & Shape Guide.
There, under the Bra and Panty Fit Guide, she'll find our bra calculator which can assist her with finding the best size and her best Adore Me fit.
We also retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. You may send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.
Do reach out to us if there's anything we can do to help. We're here to support you.
Items were shipped fast and match exactly how the product is displayed. Size chart was also very helpful!
Hi Priscilla, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
Everything was great thanks will definitely buy again
Thank you for the amazing review, Jessica! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Very nice stuff my husband & I love it ‼He loves to see me in the teddy's every chance he gets. It brings my confidence up more while giving me a chance to express myself
Hi, Darnetia! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.
Hi, Erica! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
I am definitely satisfied with the style and quality. It's giving me divine feminine energy.
Thank you for the amazing review, La! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Love the suit I ordered. It fit perfectly and was just like the picture.
Hi, Sherese! We work hard to meet customer expectations, and we're elated to hear you love your swimsuit. We offer a new collection each month. Come and see us soon for more adorable lingerie!
And, don't forget that we’re always here if you need us.
Every thing is just as cute as expected and they all actually fit! Yay! Thank you!
Hi, Beth! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.
Hi, April! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
I had a package delayed for over a month. And the woman I spoke to on the phone was very nice and accommodating and gave me 3 vouchers to replace the 3 items that were missing.
Hi Alyssa,
Thanks for taking the time to review us.
I am terribly sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers while ordering and we wish to ensure that all orders are processed, shipped, and delivered in a timely manner. We always wish to ensure great customer experience and minimize any discomfort as much as possible.
Rest assured that we are committed to providing members with the services they need. As customers like you continue to express their preferences, we will be able to respond with expanded and improved services. Therefore, I will make sure to forward your feedback in order for a further situation like this one to be avoided.
Feel free to let us know if you need help with anything! We're here to support you.
Everything fits amazing! I love it and how it all looks!
Hi, Kelly! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.
Good experience. I will definitely purchase more. I am happy with the service and selection offered.
Hi, Alisa! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
Very pleased with every step of the order process.
Hi, Patricia! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
My experience was good. Thank you for following up
Hi, Kathleen! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
My experience so far is fine, I will say they can do alot better with their processing times and shipping process. But they have nice quality undergarments.
Hi, Latoya! We really appreciate you taking the time out to share your experience with us. Not to worry, I'll make sure to forward your feedback to the relevant team, in order for us to make the experience simply adorable!
Feel free to let us know if you need help with anything! We're here to support you.
I have always loved my adore.me items. I receive the delivery on time and the quality of the products is great. Will keep on picking new arrivals :)
Hi Vaishali, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hi, Aman! We are delighted to hear that you and your wife love the sets! Did you also know we have a new lingerie collection every month? Check back soon for more adorable lingerie!