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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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It was fast and kept me up to date with my order! The pjs are so soft and comfortable!
Beautiful lingerie. Fits pretty true to size. One of the pieces was just a little large on me but it still works and still looks very pretty and sexy.
Hello Ellie,
Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
Best,
Adore Me
[email protected]
Easy to order and delivery came on time as expected
Hi Jamila,
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is our service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
XO,
Adore Me
[email protected]
My item arrived earlier than the expected date. It got here safely and undamaged throughout the shipping process.
Hello Milena,
Thanks very much for your review.
Your kind words will surely please our dedicated staff. I am sure these will fuel them even more to work very diligently and will provide us with great encouragement to keep doing what we are doing.
Again, thank you for your kind words, we appreciate it!
XO,
Adore Me
[email protected]
It has lived up to the quality, communicative customer support, and efficiency of arrival it advertised. ALSO SUPER ADORABLE
Hi Gretchen,
Thank you for giving us a shot, and even more for leaving us a 5-star rating.
We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you! Come back soon for more adorable lingerie!
Hi, Jane! We are delighted to hear that you love your new lingerie set! Did you also know we have a new lingerie collection every month? Check back soon for more cute lingerie!
Delivered by mail. Thank you. Preparing for the summer.
Hello Natasha,
We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don't forget that we’re always here if you need us.
This order was mostly just to replace my previous order. For some reason the postal service returned that order to Adore Me instead of dropping it off with me. Adore Me wouldn't send that package back. Some of the items were out of stock and the discounts no longer applied. Pretty frustrating. Probably going to cancel my membership.
Hi Biance,
Thank you for sharing your feedback.
We are sorry to hear about your disappointing experience with shipping and we would like to personally assist you to make things right.
If you could give us a chance, we would be more than happy to offer a best solution.
Let’s hop on a call, chat, or email and address this ASAP. We take our customers’ feedback seriously.
Kind regards,
Adore Me
[email protected]
Loved, loved, loved my lingerie! (And so did my husband!) I will definitely be shopping Adore Me for often!
Hello Kayla,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing to Adore Me.
We look forward to serving you for many years to come!
XO,
Adore Me
[email protected]
Everything fit was the size I expected and I will be ordering again!
Thank you for the amazing review, Letesha! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Beautiful set my husband picked out for me. I have been happy ever pick since I found this site
Hi, Iris! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Service was very quick. Everything looks great. Would recommend again.
Hi, Woodrow! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Thank you for the amazing review, Marcy! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Very pleased with my bras and underwear! Looking forward to stocking up on more soon!
Thank you for the amazing review, Samantha! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
It fits and it is cute but it is kind of cheap material. Not like really bad cheap just not as expensive feeling as some other material.
Hi Desiree,
Thanks for taking to write this review.
We really appreciate you being so open with us about the product you received.
Rest assured that your feedback about the item has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with expanded and improved products.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
I've not worn it yet, its cold here in the PNW, but I'm looking forward to it. Its just so, so pretty.
Hi, Sue! We strive hard to provide you with products you can simply adore and we're just thrilled to hear you find the set pretty. Feel free to let us know if you need help with anything! We're here to support you.
I love my swimsuit, perfect fit and great quality fabric! So cute, I'm definitely happy!
Hi, Bianca! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
Thank you for the amazing review, Bart! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Awesome quick delivery. The swimsuit fit perfectly and I loved how descriptive the measurements were when ordering.
Thank you for the amazing review, Laura! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
The swimsuit top does not fit. I need to return it. The pattern is really cute. I wish it fit.
Thanks for getting in touch.
We're sorry your order wasn't perfect this time around. We know online shopping is tricky, which is why we offer free & easy exchanges.
To start your Exchange or Return, sign in to your Adore Me account and follow the steps below in the Internet browser of your choice:
1. Go to **My Orders**
2. Select the order that you would like to Exchange/Return by clicking the **Arrow** sign found on the right side of the screen, pointing right.
3. Click on the **Create Return/Exchange** button that's found at the bottom of the subsequent page.
4. Choose whether you'd like to Exchange or Return then, click **Continue**
5. On the subsequent page, click on the **Print Label **button and follow the easy steps to Return or Exchange your order.
6. At this time you can send back your items within 30 days since the order's delivery date.
Please refrain from returning packages to self-serve drop boxes, as this may result in delays.
If you're returning for a refund and not exchanging - items are subject to a $5.95 restocking fee per set.
**Kindly return your entire set in its new, unworn, unwashed, undamaged condition. Returns received dirty, damaged or incomplete will not be accepted.**
Hope this helps! If you need assistance with anything else, let me know - we’re here to help!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jacque,
We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.