Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I really wanted everything but I couldn't afford them all. They were beautiful and everything I could want or need. And my partner loved them.
I love the selection, the stylist listens to my suggested pieces.
Got everything I ordered, looks great! Can't wait to wear it all.
I love the brand and will continue to shop here, sometimes I feel like the quality of the products is a bit hit-and-miss though.
I love the Elite Box subscription because it gives me the advantage of not having to browse through the whole store to find something and I can edit the styles I would prefer every month. I dislike that shipping and tracking numbers don't release until the very last second. Every time I get a tracking number, USPS doesn't recognize it until the very very end when the package is finally in transit.
I was satisfied with my order. Most items fit well and were all great quality. I would order again.
I loved the 2 piece comfort wear cotton top and pants that are so cozy and adorable! Lovely color and fit!
I returned the box and still got charged despite repeatedly informing you I returned it. I had to call and got a "courtesy" refund despite another email telling me there was a return label issue. Very frustrating.
Hi Sarah,
Thank you for the review!
We are sorry to see you have a negative opinion related to Adore Me.
We'll do our best to continuously improve the services and the products that we currently offer to accommodate our customers' needs and wants.
If there is anything that we can assist you with at this time, please email us. Our customer service is available to help you with any issues you may have.
Kind regards,
Adore Me
[email protected]
The products so far have been good quality but the sizes haven't been the same and fit the same or even close each time. I have had to reach out to customer service multiple times about issues with receiving my boxes and also some other issues.
Great experience however making me write an essay changes that a bit
Experience with Adore is fine, just need better knowledge of sale products.
Very enjoyable. Quality products for a reasonable price. I like the surprise
All the items I have received are true to size, of great quality and last, fit me perfectly. I love them all!
I loved the sets I got they are so sexy and great quality! Can't wait for my next one!
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hi,
Thank you for reviewing us!
We are very sorry that you've had some issue with your orders. We do understand your inconvenience and we apologize for this issue.
We appreciate your feedback, and I am going to forward yours to our management team, to be reviewed and taken into consideration.
Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Kind regards,
Adore Me
[email protected]