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AdaptedMind has a rating of 3.7 stars from 277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AdaptedMind most frequently mention grade level, math reading and old grandson. AdaptedMind ranks 1st among Math sites.
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I signed up a grandson at the se time I signed up for Prodigy. My grandson didn't like Adapted Mind. And I, the busy homeschooling grandma forgot about it as he adored Prodigy. Year and a half later I discover they never sent more than the first email to me. I never got reminders, reports or email reminding us to use the site. Prodigy is always giving me updates. I forgot about it. But they didn't, they have been charging me for 16 months for a site used once. I was at fault, yes. Use Prodigy.
My son and I would still be using them, but he decided he would like to try public school this year instead of home school. And with the other after school activities, there's really not the time for it. But if he needs any extra tutoring in the future this will be the 1st place we go! My son loved it!
I was surprised by the quick support I received from AdaptedMind. They were readily available to resolve the issue. The content of the website is very good. It's a shame that the currency of my country is so devalued, getting very expensive for me to maintain the subscription.
Absolutely recommend this app. The app is engaging, self paced, entertaining and educational.
I just got scammed! The site asked for my credit card and then could not bring up the page. Please do not give them your credit card number.
These guys are unprofessional and rip you off. They charged USD 18 from my credit card instead of 9.95 and never made the refund. When I inquired they gave some crappy excuses that it is up for processing etc. Please report these people to whichever authority that takes care of these issues. Ban them and black list Adapted minds. They are scammers and using kids as baits!
I have never heard of this site before in my life until I recognised a transaction from my bank account. The fraud team from my bank are on the case now! I don't even know what this is all I know is somehow they set up a recurring payment!
When I log in - the app verifies my account has been cancelled. Yet, my card is still being charged.
These guys are rogues. They overcharged my credit card and never reimbursed it, despite numerous emails from my end.
Can't an authoritative Body out there, keep a tab on them and prevent them from cheating more innocent people around the globe. I notice that I am not the only one here to call them a scam.
The people here have sadistic minds, INTERPOL please track them.
AdaptedMind charging the subscription amount wihout open the account at least once, no notiifcations on subscription payments. From the bank transaction reference googled the number *******328 and found that its AdaptedMind is charging. I requested for refund my subscription payments. And waiting for the response.
My daughter's account has been cancelled for almost two years. I checked my credit card statement and see they have been charging me since then. I called to rectify this four weeks ago, They COULDN'T EVEN FIND THE ACCOUNT and had no idea what was billing me. I was supposed to receive a callback within the "next 48 hours." No call. The charges are still there. This company is a scam. This company does not have good business practices. Their products didn't even work for the short amount of time we had them. Please, please save yourself the trouble.
AFTER THE TRIAL PERIOD AND YOU CANCEL.
THEY CONTINUE TO CHARGE YOU CREDIT CARD.
THESE PEOPLE ARE DISHONEST AND WILL CONTINUE TO CHARGE YOUR CARD ILLEGALLY.
BE CAREFUL
WHEN YOU TRY TO CONTACT THEM THEY GIVE YOU TWO DIFFERENT EMAIL CONTACTS AND DO NOT RESOLVE THE SITUATION. I AM STILL WAITING FOR MY CREDIT. THIS SIGHT IS A FRAUD.
Very annoying, I don't internet in my remote villagw of Ghana, hence I cannot use it, but these ads keep popping on my phone and irritate me
Hi. There have been attempts to charge my debit card ending in 0196 for almost 2 years now for a charge of $19.95. I entered the membership over two years ago and this debit card is expired but still your company continues to charge it constantly. Please stop and my membership delete my account information.
How dare you steal my 's 100 ruppes cause of it he had to tear his card please don't used adapted mind math its very verry means very bad
Immediately refund my $9.95 which you stole from my credit card without my consent. Banks will ask for his account through international legal means
My daughter used the service for two years and was generally pleased with it. Not much new year to year with updates, which for her was good. But when I put the service on hold, they kept charging monthly service fees. So I am done - I contacted the CC company to kill service that way and again logged in to try and cancel with Adaptive Mind. I should have caught it sooner. Seriously, they monitor account usage. When they saw no activity for months, how hard would would it be send an email to ask why or if account should be held? They would keep charging for no usage until the CC expired.
Everything is good, but when I get done with a problem sometimes it goes to a different subject that I did not select and I don't like it. Please fix this soon.
My child tried this in summer 2020 and we did the 30 day trial of which we tried and thought it was pretty awful this was in lockdown, being a single mum of twin boys I forgot all about the trial as I was home schooling and working from home every night to try and keep my recruitment business going. I found out in November 2021 they have stolen around 200.00 from my bank account without letting me know, I have asked for a refund and they have offered 19.00 from a lady called May, do not use this company as they took my money with no authority and the learning was awful.
These $#*!es scam and take money from you pls be careful these $#*!ers are a big scam, adapted mind is a $#*!ing trick and a piece of garbage my $#*! is cry-laughing seeing the positive reviews who clearly are the people working in adapted mind, first off $#*! all of you who love it and kiss my $#*! $#*!es, thank you very much!
Answer: Hi Jolene! We're happy to help. You can cancel your subscription anytime through the platform you used to sign up (Google Play, Apple App Store, or our website). If you need direct help locating your account, please email us at [email protected] — we'll take care of it right away!
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