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AdaptedMindReviews 277

3.7

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AdaptedMind Reviews Summary

AdaptedMind has a rating of 3.7 stars from 277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AdaptedMind most frequently mention grade level, math reading and old grandson. AdaptedMind ranks 1st among Math sites.

This company responds to reviews on average within 4 days

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Colorado
1 review
0 helpful votes
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Not for us
October 2, 2025

My middle school daughter needed some extra math help. I was looking for an app to make it fun. AdaptedMind popped up, so we gave it a try. It has a more juvenile esthetic and pace, and it's annoying that there isn't a way to opt out of the study skills lessons (I can't remember what they call these), and that it only allows you to do one short lesson per day. Overall, it didn't meet our needs.

Date of experience: October 1, 2025
Justin G. AdaptedMind Rep
5 months ago

Hi Jess! Thank you for giving AdaptedMind a try, and I’m sorry it didn’t fit your daughter’s needs. Our curriculum spans pre-K to 8th grade, but we hear you that the aesthetic and pace can feel younger. You can retake the quick placement or bump the level in Settings to better match middle-school skills. The study skills (“Super Skills”) lessons are designed to build good learning habits, though we understand they’re not for everyone. We’re exploring ways to add more flexibility and skip options. The 'one lesson per day' format is meant to keep sessions focused and prevent burnout, but we can share ideas for extra practice if you’d like. If you’re open to it, please email [email protected] and we’ll make recommendations for your daughter or help with your account.

Michigan
1 review
0 helpful votes
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Fun Learning for Kids
October 1, 2025

My kids are in 6th and Kindergarten they love learning new skills on AdpatedMinds it's fun exiting to my kids to learn while playing games

Date of experience: October 1, 2025
TW
1 review
0 helpful votes
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Non-English speaker experience
September 30, 2025

I recently discovered the AdaptedMind app and shared it with my 8-year-old niece. She's currently learning English as her second language, which has been quite challenging for her since she's more accustomed to listening and reading in Mandarin.
However, she immediately loved AdaptedMind — both for its user-friendly interface and engaging content — even though she's not a native English speaker. The design made it easy for her to navigate and stay motivated, which was a pleasant surprise.

Date of experience: September 29, 2025
Michigan
1 review
0 helpful votes
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Worth the Money
September 28, 2025

It is worth the money it has a screen limit, makes it fun, and just my child loves it. Worth it!

Date of experience: September 28, 2025
New York
1 review
0 helpful votes
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Glitchy Site
September 25, 2025

We have been using Adapted Mind for a few days, and it is very glitchy. This frustrates my daughter and affects her focus on learning.

Date of experience: September 25, 2025
Justin G. AdaptedMind Rep
5 months ago

Hi Shazzi! Thanks for trying AdaptedMind, and I’m sorry for the glitches. That’s not the experience we want, especially when it interrupts learning. Please update to the latest app version, restart your device, and try a strong Wi-Fi connection. If issues persist, email [email protected] with your device/OS, app version, and a screenshot. We’ll troubleshoot right away and get your daughter back to learning.

California
1 review
0 helpful votes
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Worst every site
May 24, 2025

I'm extremely frustrated with this site! It charged me way more than the average rates, which is unacceptable. I strongly advise against downloading it. Additionally, I encountered significant issues with loading when I first started using it. Overall, my experience has been very disappointing.

Loading...
Date of experience: May 23, 2025
Justin G. AdaptedMind Rep
5 months ago

Hi Zoey! Sorry for the poor experience! That’s not what we want for families using AdaptedMind. Our standard price is $9.95/month after a 30-day free trial, so if you were charged more, something’s off and we’d like to fix it. Please email [email protected] with your account email and any receipt details so we can review and make it right.

For the loading issues, try updating to the latest version (or refresh/clear cache if on web), restart your device, and use a strong Wi-Fi connection. If it continues, include your device/OS (and browser or app version) and a screenshot—we’ll troubleshoot ASAP and get you back to smooth learning.

Oklahoma
1 review
2 helpful votes
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Fraudulent Charges
May 14, 2025

I recently reviewed our credit card statement and found 4 charges, one each month, for $9.95. We had never even heard of the company/site and we don't even have kids. Immediately called the credit card company to dispute and they are "working on it". Look at all the other reviews and decide for youself. They aren't associated with the BBB, so there's nothing that can be reported there.

Date of experience: May 9, 2025
Justin G. AdaptedMind Rep
5 months ago

Hi Darren! So sorry for the unexpected charges! That’s not the experience we want. Our plan is $9.95/month, and we take any unauthorized billing very seriously. Please email [email protected] and we’ll locate any account tied to your card, cancel it, and make this right.

If the charges came via Apple or Google, you can also check Settings/App Store › Subscriptions or Play Store › Subscriptions to remove anything active. Either way, we’ll help investigate and resolve this quickly.

Philippines
1 review
3 helpful votes
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Its very bad
April 13, 2025

While i watching youtube adapted mind blocked me from watching i hate this and is a dark website please remove it or i will destroy adapted mind but how

Date of experience: April 13, 2025
Justin G. AdaptedMind Rep
5 months ago

Hi Hero! Sorry for the frustration! That’s not the experience we want. AdaptedMind doesn’t block YouTube or control access to other sites. If you’re seeing blocks, it may be from device settings (Screen Time/Family Link), a content filter, or your network/router. Please email [email protected] with a screenshot and your device/OS, and we’ll help troubleshoot so you can get back to learning.

GB
1 review
2 helpful votes
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Phishing scam
March 30, 2025

I don't understand how my kids were able to register on your website using my credit card without my card details or my permission, just by using my computer. My child said she simply followed your advertisement and signed up for a free membership. Fortunately, I noticed this in time; otherwise, I would have fallen into a trap or scam. I believe your registration process lacks security and feels like a phishing scam

Date of experience: March 30, 2025
Justin G. AdaptedMind Rep
5 months ago

Hi there—so sorry for the worry; that’s not the experience we want. We don’t charge any card without explicit authorization through trusted processors (Apple/Google or our secure checkout). What you describe can happen if a device has saved payment methods, Family Sharing/Family Link enabled, or an in-store subscription managed by Apple/Google.

Please email [email protected] and we’ll investigate, cancel anything active, and make this right.

Helpful safeguards you can enable:

- Require Face/Touch ID for purchases (Apple/Google)
- Remove saved cards or disable autofill in the browser
- Use Screen Time/Family Link to restrict sign-ups and purchases

Thank you for flagging this - we take security seriously and will help resolve it quickly!

California
1 review
0 helpful votes
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In a quick review of this resource, I discovered that the reading program is not as user-friendly as the math program. There are no teacher interactions when a question is missed. The navigation is not as straightforward.

Date of experience: March 18, 2025
Viet Nam
1 review
1 helpful vote
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Scammer
February 7, 2025

Am really disappointed. I just bought the monthly package and the money was deducted but it won't let me play. Now it won't even let me log in and I can't stop the money being deducted from my bank account.

Date of experience: February 7, 2025
Australia
1 review
4 helpful votes
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My partner never even visited their website and doesn't have a clue who this company is. She has no idea how this company has taken 3 lots of money from her account. They need to be taken to the authoroties and shut down!

Date of experience: December 16, 2024
Bahamas
1 review
4 helpful votes
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Scam
June 24, 2024

I found charges to my card that I did not authorize from Adapted Mind- twice in one month. I did not sign up for membership, yet this site took $79.90 in total- in one month. I am not the only one complaining of this also. This is on some level a scam; as these charges are fraudulent. It's disgusting!

Date of experience: June 23, 2024
New York
1 review
3 helpful votes
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Waste of Time
June 9, 2024

We just started and when you choose on a subject, it makes you sit through a 10 minute unrelated cartoon video. Waste of time

Date of experience: June 9, 2024
Ohio
1 review
5 helpful votes
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I've been getting charged $9.95 every month for 2 years now. Have tried contacting support to cancel and every time I'm told that they have canceled back in 2021. They even tried to tell me that I'm using another email address that's not even mine! I think they made that up because they DO NOT want to cancel! I had to contact my bank and have them cancel and issue a new card. Funny thing is the last email I sent them to cancel they said they would refund me and then charged me again! Crooks! Do not give them your CC information!

Date of experience: April 8, 2024
Michigan
2 reviews
0 helpful votes
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It was a great math game my little kid really loved it she loved it so much so can we get it for free cuz I don't know where my password is my husband stole it

Date of experience: March 16, 2024
Kentucky
1 review
0 helpful votes
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This is the only game that he is willing to even sit down and try to do work with just started a day go so well see if I think it's 5 stars so far it got his attention so that's a great for me I'm hoping he finally starts to learn the only thing I hope it stops closing out on us I have to keep clicking back on to the site not sure what that's about

Date of experience: March 9, 2024
Washington
1 review
1 helpful vote
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Customer services
March 5, 2024

My kids love adapted mind and it's an awesome learning website if this was just based on that i would give 5 stars but it's not.
My problem is I had to transfer money to make a payment when the card declined but it wasn't updating so I called customer service and customer service said they can't use the same card more than once and i have to put a new card on the account.
The customer service rep said they can't recharge the account with the same card which makes no sense to me, if i had to use a different card everytime i had to pay wouldn't they not be able to have the card saved to the account.
Adapted mind needs new customer service employees or find out why they sound like they don't want to be there because they aren't giving good customer service.

Date of experience: March 5, 2024
Indiana
1 review
2 helpful votes
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The customer service is awful I stayed on the phone agreeing for 1 hour for a manger or supervisor I don't recommend adopted minds to no one

Date of experience: March 4, 2024
Washington
1 review
1 helpful vote
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Fraud charges.
February 11, 2024

After noticing a charge from this company I called to have the charges refunded. Well they will only refund 3 months ($30) They have been charging me for almost 3 years ( $300+). I know I know I should have been checking..

Date of experience: February 11, 2024