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ABBE Glasses

2.4

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ABBE Glasses Reviews Summary

ABBE Glasses has a rating of 2.4 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. ABBE Glasses ranks 43rd among Eyeglasses sites.

service
8
value
8
shipping
8
returns
5
quality
8

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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I love you, Abbe
September 1, 2019

They were patient with me and persistent in delivering the best resolutions to my issues concerning my glasses, right from my prescription to shipment. You opened my eyes, Abbe... and I am yours to the end!

Date of experience: August 30, 2019
Hong Kong
1 review
1 helpful vote
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Perfect Glasses
August 25, 2019

Excellent in production, customer service, delivery, and affordable prices. The website is easy to navigate.

Date of experience: August 23, 2019
Frank L. — ABBE Glasses Rep
over a year old

Thank you very Nii. We will continue to work to maintain the best standards in the industry. Your feedback is an encouragement to us.

Hong Kong
1 review
2 helpful votes
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I love my glasses
August 23, 2019

Very cute glasses from Abbe, the same product I ordered for and the delivery eas timely. I made some savings as well compared with other companies. Never had any issue and will surely come back and buy again with their coupons.

Date of experience: August 21, 2019
California
1 review
0 helpful votes
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3rd times the charm
August 21, 2019

At first this was a horrible experience. But it was the persistently positive customer service that changed it all around. Not only was my order refunded after it was a month late and my package was lost, but they also sent my glasses which I absolutely love! I guess $#*! happens.

Date of experience: August 21, 2019
Frank L. — ABBE Glasses Rep
over a year old

Hello Genesis, we are very sorry for the delayed shipping. The delay emanated from our logistics department which was beyond our control and we have taken strict measures to avert this issue. We have sent you official email and calls to explore options to resolve this issue. We have a proven track record of success and in the eyewear industry and many can attest to this fact. Once in a while, there are setbacks and we overcome them. Accept our sincerest apology. Thank you.

Missouri
1 review
3 helpful votes
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They have a clear return policy stated on their website but if you need to return your glasses they will redirect you to chat, then email and phone and drag their feet, all the while not accepting the return request.

Date of experience: August 20, 2019
Frank L. — ABBE Glasses Rep
over a year old

We are very sorry about that Michelle. We will improve our customer services department. We appreciate your feedback. Thank you

Hong Kong
2 reviews
4 helpful votes
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Abbeglasses an affordable place to get your lenses and frames for men, women and children. Your glasses are of good quality and the prices are affordable. There are several ways to shop, including by frame material such as plastic or stainless steel and the fact that your website has a quick start guide, it really helps to pick out the perfect pair.

Date of experience: June 23, 2019
Frank L. — ABBE Glasses Rep
over a year old

Thank you Mr. Terence for the feedback

Oregon
2 reviews
2 helpful votes
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Everyone is always in search of high quality and reliable products and services. I have come across one in regards to eyeglasses. Abbeglasses do not only produce high quality glasses but also deliver the best customer services ever. Take a time to visit their site.

Date of experience: June 23, 2019