On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
7ContinentsTravel Ltd Reviews Summary
7-Continentstravel.co.uk is a travel agency specializing in cheap flights and holidays to various destinations worldwide. They offer online booking services, competitive prices, and a wide range of travel options.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
**DO NOT USE 7-CONTINENTS TRAVEL**
MY WORST EXPERIENCE EVER -HavIng travelled worldwide!
Having just spent over £5,000.00 for my family to go to Umrah, we feel EVERYBODY who is even thinking about booking through them, not to. There service is simply NON-Existent. They sent us to the 1st destination hotel which was located on a BUILDING SITE!. All we had was banging day and night from piling machines digging into the ground. Then we went to the 2nd destination, using the transportation company they provided. The hotel DID NOT EXIST! The driver spent 2 hours driving around and asking every local hotel. He then left me my wife and 2 small children abandoned in the middle of the city with all our luggage as he said he 'had to go and could do nothing more'. We then called them to be told the name was slightly different - this too was a lie. Having spent another hour in a taxi I PAID FOR, we found the hotel was named completely different - It was by sheer chance and having giving every local hotel our details that we found this.
PLEASE PLEASE PLEASE DO NOT USE THIS AGENCY... THEY ARE CON MEN! I would pay more to a trusted agent with positive reviews than book through them. If u dont believe me... read all comments below.
Oh, im told positive comments are left by their staff members having spoken to several others that used them.
I got the best services from this company. I am a regular customer of 7-Continents Travel from last 3 years and they do all my bookings and scheduling on just a single call. "Although I found the booking, through the agent of 7-continents travel
They provided me cheap fare i m so happy with their services.
Thank you for the Feedback. I hope you continue booking with 7 Continents Travel LTD
Regards
7 Continents Travel LTD
7 Continents Travel is one of the best site to find the cheapest fare. If you are a budget traveller and you travel frequently then 7 Continents Travel is best for you. I have had my ticket booked by sitting at home while everything was done by the company via telephone. They took my card and made my booking and even gave me a complimentary call when I was at the airport ready for departure. And on return I was so happy then I suggested my friends for this company too. Thank you 7 Continents Travel. I love you.
Thank you for the Feedback. I hope you continue booking with 7 Continents Travel LTD
Regards
7 Continents Travel LTD
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Your first hotel was KENZIE HOTEL MAKKAH. It is a very good hotel. I am sorry if you have had a bad experience from it but the hotel had a construction site across it which is not entirely or at all the companies fault/responsibility. Someone somewhere had the money to build something to that location and he/she has.
Our company is existent and has been from the last 11 years offering umrah packages, flights, holidays. Transport, Visa and Insurance from UK to all over the world.
The second hotel we were to give you was full so we arranged an alternative hotel because you were travelling at a peak season December 2014. The hotel rooms are full in December. But we arranged an alternative hotel by incurring the extra cost of the hotel to ourself.
As I mentioned earlier that December is a very busy month hence the driver (whose behaviour you claim was irresponsible) had to pick up his other customers so he lied from his side and left you. Busy months can be a hassle which you already had the idea in mind at the time you made the booking.
We are a trusted agent and we have flew over a million customers every year for the last 11 years.
Finally.
You already went to court and claimed £2013. 5. You went to Umrah and used our service entirely and also got a compensation of over half the money you spend. Why are you leaving a bad review?
Regards
7 Continents Travel LTD