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The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.
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1xbet is a fraudulent gaming app. When you deposit payment, the amount gets deducted but does not reflect in your 1xbet account. It has happened with me 2-3 times. I have also emailed and sought help from customer support, but their customer care does not help; they just waste your time and money. Please stay away from them.
I can deposit money at any time convenient to me. Users carry out initial payments trouble-free. The bookie has more than 100 payment methods to switch between,enabling customers and withhold winnings in a time-saving manner. I'd like to express my gratitude, as everything worked fine from the beginning.
I can start with as little as 30 cents, which is equal to 25 Rupees. It's so affordable for my family, as we are struggling to make provisions amid a constant shortage of money.
Thank you for sharing your perspective. We understand how important accessibility is, especially in challenging financial situations. The ability to start with a small amount, like 30 cents or 25 Rupees, allows many users to participate without overextending their resources.
I deposited of ******* rs on 1st December 2024 at 9.56pm, still not deposit to my wallet. I connected with customer service but no one rectify my issue. They are trying to cheat the users. Once we add money to wallet it's take 1 hour to 24 hours maximum time to deposit to wallet. But now it's almost 5 days after i deposited but the issue still the same.
I'd: *******
Deposited amount:*******
Date 01/12/2024
Time.9.56pm
Hello!
We apologize for the delay in crediting your deposit. Typically, funds are credited within an hour, but sometimes, due to the load on the payment system or bank, the process may take a few days.
If you haven't already contacted support, we recommend doing so through your account on the 1xbet website or in the app. Please provide all the details of your payment so that we can resolve your issue more quickly.
We appreciate your patience and are ready to help. Thank you for staying with us.
Best regards,
The 1xbet Team
A week ago, I completed an initial deposit to finance the account prior to commencing my betting activities. The process is remarkably straightforward. Alternatively, I could have promptly altered the deposit method. This service is truly exceptional!
Thank you for sharing your experience! We’re glad to hear that your initial deposit process went smoothly and that you appreciate the flexibility of changing deposit methods. Providing a simple and efficient service is our priority, and it’s great to know we’ve met your expectations.
If you need assistance or have any questions as you continue your betting journey, feel free to contact us. We’re here to support you!
I strongly advise everyone to stay away from 1xBet. This company is nothing but a scam. My experience with them has been disastrous, and I don't want anyone else to go through the same. They make it impossible for you to withdraw your winnings, often canceling your bet for no valid reason. When I placed a bet on a handball game involving a team I personally know, I was confident about my bet and made a large wager on them to win. After changing my bet to "win or draw," I was fortunate enough to win, but instead of paying out my winnings, 1xBet refused and even closed my account. This is a clear indication of how they operate – they don't want you to win, and when you do, they find any excuse to deny your payout. They only refunded my deposit, which is unacceptable. If you value your money, I urge you to stay away from this platform. There are far more reliable and competitive betting companies out there. Don't risk your funds with 1xBet. Please check the attached email that i received from their side 0 customer service they are talking to me as a criminal nooo i am customer and i am enjoying betting and gambling but you are guys the worst company ever
Hello!
We sincerely regret for the inconvenience caused.
I don’t know the reason for the blocking yet, to do this, please indicate your game account number. But the most common reason for blocking is a multi-account.
According to the rules: "Each registered client can have only one account. At the same time, at the time of registration on the site, the Bookmaker’s condition applies that one account (account) for: one family (for all relatives), one address, email address, credit/debit card number or IP address. It is prohibited for different clients to use the same bank card. The administration of the Bookmaker's office reserves the right at any time to additionally request from the client his clarifying data (passport details, registration, registration, etc.) and go through a video conference."
We count on your understanding and compliance with the above rule. If you have any questions or need assistance, please feel free to contact our support team either online or by mail. We are always ready to help you with any question.
Sincerely,
Team 1xBet.
With the 1xBet bonus offers and promo campaigns, you'll never walk alone. I even received my birthday bonus along with warm congrats.
Thank you for your kind words! We’re thrilled to hear that you’re enjoying our bonus offers and promotions. At 1xBet, we strive to make every user feel valued, and it’s great to know that our birthday bonus and congratulations added a special touch to your day.
Esta empresa me parece la más conveniente. Apuestas rápidas, cuotas perfectas, una línea bastante amplia, pero por supuesto le faltan muchas cosas. Por ejemplo, para algunos campeonatos no dan una lista de resultados. Comparé con otras empresas, pero me detuve en esta.
Estimado usuario,
Gracias por compartir su opinión. Nos alegra saber que encuentra 1xBet conveniente y valora nuestras apuestas rápidas, cuotas competitivas y la amplia oferta de eventos. Apreciamos también su honestidad sobre los aspectos que podemos mejorar, como la disponibilidad de resultados para algunos campeonatos.
Tenga la seguridad de que su comentario será transmitido al equipo correspondiente para seguir mejorando nuestros servicios. Nos alegra que haya elegido quedarse con nosotros y seguimos trabajando para brindarle la mejor experiencia posible.
Si necesita ayuda o tiene más sugerencias, no dude en contactarnos.
Hace poco que juego, unos tres meses. La publicidad me incitó, así que decidí probarlo. No encontré ningún problema, depositaba rápidamente, cómodamente. Comparado con otros, es de lo mejor. Las cuotas son altas, me retrasé debido a ellas.
Estimado usuario,
Gracias por compartir su experiencia con nosotros. Nos complace saber que decidió probar 1xBet y que está satisfecho con el servicio, especialmente con la rapidez en los depósitos y las cuotas competitivas. Nos esforzamos por ofrecer una plataforma cómoda y eficiente para todos nuestros usuarios.
I can recommend 1xBet to my friends abroad as they are about to start betting, too and have no idea which bookie to opt for. This bookie has increased it's global presence, and that's enough for me to sound out in this regard.
Dear User,
Thank you for your recommendation! We’re delighted to hear that you’re confident in suggesting 1xBet to your friends. Our global presence continues to grow, and we’re committed to providing an outstanding experience for users worldwide. Your trust and support mean a lot to us.
On October 19, I had a slight verification problem and even asked customer support for help. Their dedicated team immediately coped with it.
Thank you for sharing your experience! We’re pleased to hear that our customer support team was able to resolve your verification issue quickly and efficiently. Providing prompt assistance is a priority for us, and it’s great to know we met your expectations.
If you need any further help or have questions in the future, don’t hesitate to reach out. We’re always here to support you!
If they had accepted my documents earlier, I wouldn't have submitted additional ones to pass verification.
Dear User,
Thank you for your feedback. We understand how frustrating it can be to provide additional documents during verification. Our aim is to streamline the process while maintaining the highest security standards. Your input helps us improve, and we appreciate your patience throughout the process.
I realize I will unlikely reach a €600 000 win, but only the Lord knows when unexpected things happen. Because of the poverty, I need money to make provisions and leave Ghana. Hopefully, one day, this will materialize.
Thank you for sharing your thoughts with us. We understand the importance of dreams and the hope for a better future. At 1xBet, we’re glad to be part of your journey, and we wish you the very best in achieving your goals. Stay optimistic—sometimes, unexpected opportunities can lead to life-changing moments.
I've been monitoring the latest bookie updates on promo campaigns, and upcoming bonus offers to skim the cream off promptly. I've received free bets a few times, thus enabling me to maximize my winning probability.
Thank you for sharing your experience! We’re thrilled to hear that you’ve been taking full advantage of our promotional campaigns and bonus offers. It’s great to know that the free bets have helped you maximize your chances of winning. We’re committed to offering exciting and rewarding opportunities to enhance your betting experience.
It solely depends on the player, but I have managed to get a $200 winning several times out of a minimal stake. I like the 1xBet website, and I registered here on October 3. I immediately turned to a real-life account without trying my luck using the demo.
I am a lucky beggar, as my express bet won with 6 events on the raw. I managed to win $150, and now it is only a matter of making the withdrawal request. Then, I will receive the payout like a shot.
Congratulations on your impressive express bet win! We’re thrilled to hear about your success with 6 events on the row, resulting in a $150 win. At 1xBet, we strive to ensure that payouts are processed quickly, and we’re happy to know that you’re confident in our withdrawal process.
I was stunned when I saw the assertion on the application screen a few days prior. When my stake was affirmed, it required only 90 minutes for my rewards to appear in my record. In additional confounded cases, you could need to hold on as long as three days, however, those issues are currently settled.
Thank you for sharing your experience! We’re thrilled to hear that your stake was confirmed quickly, and your rewards appeared in your account in just 90 minutes. We understand that in more complicated cases, the process can take a bit longer, but we’re glad to know that any issues have now been resolved.
The latest event on which I accepted my assets included a deferral of a few days for check purposes. I was worried about the vulnerability encompassing the goal of the issue. It would have been advantageous for their specialized group to upgrade specific strategies and facilitate the interaction. Be that as it may, overall, I don't have huge complaints.
Dear User,
Thank you for your valuable feedback. We understand that any delay, especially for verification purposes, can cause concern. Your patience during this process is much appreciated. We are constantly working to enhance our procedures to ensure faster and smoother transactions, and your input regarding potential improvements is important to us.
It's normal to initiate fund withdrawals via a traditional payment method. In more complicated cases, you might face a slight delay.
Thank you for sharing your experience. We agree that initiating fund withdrawals through a traditional payment method is a common and straightforward process. However, we understand that in some more complicated cases, there might be slight delays. We appreciate your patience and assure you that we are always working to minimize such occurrences.
Thanks to appropriate customer support, local people in most African countries can place bets and carry out other activities in their native language, which makes them feel comfortable.
Thank you for your feedback! We’re thrilled to hear that our customer support has been helpful and that we’re able to offer services in multiple languages to make users feel more comfortable, especially in African countries. We understand how important it is to have a seamless experience in your native language, and we’re committed to ensuring that all our users have the best possible support.
Answer: As big football fan - I like it. 1xbet is good bookmaker and surely not a scam, or something like this. Its licensed by Curacao, which allows gambling, betting on lotteries, live casino, slots, TV games and other forms of entertainment. I have been playing with them for several years now, and I can safely recommend 1xbet to everyone who is interested in betting.
Answer: SBI and indian bank global master card debit cards are confirm accepted in 1xbet. I'm using them right now.
Answer: I really like their app not only because it's easier to use than desktop ver. But also because their app is much more user-friendly than other bookie's P.S. I'm apple user so obviously I use ios ver. Can't be sure about android ver.
Answer: Hello! You can familiarize yourself with a plethora of bonuses provided to us by clicking "Promo" on the upper part of our website
Answer: Dear PINAPOLU S., please specify the exact date, time and amount of your withdrawal to our email - public. Relations(at)1xpartner.com. Also, provide us with your client ID. We will check all the information
Answer: Hello! Usually the verification of the specific document takes up to 73 hours by the Security Department, as per the Terms & Conditions. Please wait until you've received the letter from the Security Department Team
Answer: Hello! In this case, please consider contacting the Support Mail at [email protected]. There, provide the details and the context of your situation and you will be assisted with your case
Answer: Hello! Please provide more info with the screenshots of what do you mean to us at [email protected] so that we could assist you with that


Hello!
We sincerely apologize for the delay with your deposit. Usually, the deposit is credited within an hour, but in some cases, due to the load on the payment system or the bank, the process can take up to a few days.
We recommend contacting support through your account on the 1xbet website or in the app if you haven't done so already. Please provide all the details of your payment to help us resolve your issue more quickly.
We appreciate your patience and are ready to assist you. Thank you for staying with us.
Best regards,
The 1xbet Team