On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
1xbet Reviews Summary
The company enjoys a generally favorable reputation, highlighted by its efficient customer support across multiple channels and user-friendly platform, which enhances the betting experience for both beginners and seasoned users. Many customers appreciate the variety of promotional offers and bonuses, contributing to overall satisfaction. However, concerns arise regarding the clarity of promotional terms and the limitations on withdrawal processes, which some users find restrictive. Additionally, while the platform is praised for its technical performance, there are suggestions for expanding its accessibility in more regions. Overall, the sentiment reflects a strong commitment to customer support and engagement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Las apuestas deportivas en 1xbet son mi forma favorita de ganar dinero. Porque 1) se puede ganar mucho más que en un trabajo común 2) retiros y depósitos instantáneos 3) si algo sucede, te ayudarán de inmediato (comprobado por experiencia propia) 4) y lo más importante, es confiable.
Minha experiência geral com a 1Xbet tem sido extremamente positiva. Encontrei aqui não apenas uma casa de apostas confiável, mas também, se eu tentar, terei a oportunidade de ganhar. Tenho certeza de que todos poderão se divertir apostando aqui!
Obrigado por compartilhar sua experiência! É ótimo saber que você considera a 1xBet uma plataforma confiável e cheia de oportunidades. Apostar deve ser sempre algo divertido, e ficamos felizes em saber que você está aproveitando.
The welcome bonus is fantastic! I signed up, deposited a small amount, and immediately got the bonus. It gave me extra funds to explore the platform and even win a few bets.
Thank you for your feedback! We're glad to hear that you enjoyed the welcome bonus and found it helpful for exploring the platform. It’s great that it gave you a head start and even led to some wins.
Por ahora, 1xbet es la opción más normal para mí entre todas las casas de apuestas. Llevo más de dos años aquí. Me regalan un freebet en cada cumpleaños. Veo que los coeficientes en fútbol son bastante buenos aquí. Por eso, apuesto en eso. En la Liga de Campeones, soy hincha del Real Madrid, y creo que ganarán otra vez. El sitio de 1xbet a veces tiene pequeños problemas, pero a través de la aplicación todo funciona bien.
Gracias por compartir tu experiencia. Nos alegra saber que 1xBet ha sido tu elección confiable durante más de dos años y que disfrutas de beneficios como el freebet de cumpleaños.
The one-click registration is the easiest I've seen on any platform. It took me less than a minute to sign up, and I could start betting immediately. This is perfect for people who don't want to fill out lengthy forms. The system automatically generates a password and a user ID, meaning a time-saving solution.
Thank you for sharing your experience. We're glad to hear that the 1xBet demo helped you get comfortable with the platform before placing real bets.
He estado usando 1xbet durante aproximadamente medio año. Me gusta especialmente la aplicación móvil para Android. El sitio web a veces tarda un poco en cargar, pero con la aplicación se apuesta fácilmente y todo va bien. Me gusta su línea de apuestas y las cuotas son normales. Pronto voy a apostar en la Liga de Campeones de fútbol. Veremos cómo se presenta el Beşiktaş. Antes, en 1xbet, he retirado cantidades no muy grandes, y todo llega a mi billetera en 5 minutos.
Gracias por compartir tu experiencia. Nos alegra saber que disfrutas de nuestra aplicación móvil y que las apuestas son fáciles de hacer. También nos complace que las retiradas se hayan procesado rápidamente.
The multiple support channels are impressive. I've used live chat and email; the response times are quick. They even have WhatsApp support, which is super convenient for Indian customers.
Thank you for your feedback! We're glad to hear that you find our multiple support channels helpful and responsive. Providing quick and convenient assistance is a priority for us, and we’re happy that WhatsApp support adds to your convenience.
Gosto muito que a 1Xbet organize uma variedade de torneios e competições. Isso acrescenta emoção extra, e sempre há a oportunidade de ganhar não apenas com apostas, mas também participando de competições!
Obrigado pelo seu feedback! Ficamos felizes em saber que você aprecia nossos torneios e competições. Nosso objetivo é sempre trazer mais emoção e oportunidades para nossos usuários.
The referral program is great! I've referred three friends, and I get bonuses whenever they place bets. It's an easy way to earn extra money while enjoying the platform. Worth recommending to others.
Thank you for your feedback! We're delighted to hear that you're enjoying our referral program and finding it rewarding. It’s great to know that recommending 1xBet to your friends benefits both you and them.
It's such a relief to be able to withdraw directly in rupees. There are no complicated currency conversions; the money goes straight to my bank account or UPI wallet. It's super convenient for Indian users.
Thank you for your feedback. We’re pleased to hear that direct withdrawals in rupees make your experience more convenient. Simplifying transactions for our users is a priority, and we’re glad you find it hassle-free.
I've heard a lot of good things about 1xBet before joining them. I want to emphasize that they live up to major user expectations. The platform is reliable, transparent, and trusted by many people in Ghana. It's easy to see why they have such a good reputation.
Thank you for your kind words. We’re delighted to hear that 1xBet has met your expectations and that you find our platform reliable and transparent. Your trust means a lot to us, and we remain committed to providing the best betting experience.
Worse customer service experience.
Operator name: Aishah
I told her my funds are not in, and she ask me to wait 1hr and get back to them again if is not in. I told her this happens to me a lot of times and after 1hr the funds will not be in so I just ask her if she can just proceed to the relevant department to proceed with my fund. And she said that "Please take noted spamming here will lead you to getting ban." How am I spamming when I ask request her to just proceed to relevant department? Worse betting app, highly do not recommend.
We appreciate you taking the time to share your feedback with us. We deeply regret the negative experience you had with our customer service team and sincerely apologize for the inconvenience caused by the delay in processing your withdrawal. We understand how frustrating it can be to wait for extended periods, especially when the responses received seem impersonal and unhelpful.
Your concern is extremely important to us, and we take this matter very seriously. Allow us to explain the situation and reassure you that we are committed to resolving your issue as quickly and efficiently as possible. While we strive to ensure all withdrawal requests are processed promptly, unexpected issues sometimes arise, causing delays. These can include high volumes of requests, technical issues, or longer-than-expected review processes. We understand that our communication during this time has not met your expectations, and for that, we are truly sorry.
In the meantime, we kindly ask for your patience as we diligently work to resolve this issue. Rest assured, we are doing everything possible to ensure your funds are credited to your account without further delay. If you can provide any additional information or documents, it will greatly help us speed up the resolution process. Please submit these to our support team via the website or app.
Warmest regards,
1xbet Support Team
The mobile app is fantastic. I've been using it for months, and it's smooth, fast, and easy to navigate. Whether placing bets, checking odds, or withdrawing money, everything works with flying colors on mobile. Moreover, I can open it using one of the gadgets, including a smartphone, notebook, or tablet.
Thank you for your feedback. We're delighted to hear that you enjoy using our mobile app and find it smooth, fast, and convenient. Providing a seamless experience across different devices is our priority, and we’re glad it meets your expectations.
I love how many payment options 1xBet offers. Everything from M-Pesa to bank transfers is covered. It's super convenient for people in Kenya like me who rely on mobile payments. Account depositing seems trouble-free as well, and I like it.
Thank you for your feedback! We're glad to hear that you appreciate the variety of payment options and the convenience of mobile payments in Kenya. Ensuring a smooth deposit experience is a priority for us. Wishing you the best of luck with your bets!
The range of sports on 1xBet is incredible. Cricket, kabaddi, football, tennisyou name it, they have it. As an Indian bettor, it's great to see all my favorite sports covered in one place. Most importantly, I know how to turn my knowledge into regular winnings!
Thank you for your feedback! We're thrilled that you enjoy the wide range of sports available on 1xBet. It's great to hear that you can leverage your knowledge for successful bets. Wishing you continued success and enjoyable betting experiences!
I've been using 1xBet for almost a year now, and the withdrawals are seamless. Thanks to Mobile Money, I always get my funds within 15 minutes. I've tried other bookies, but none have this level of efficiency. It's great for players in Ghana! On the other hand, they could have adjusted the verification terms.
Thank you for your feedback! We're glad to hear that you appreciate the fast withdrawals with Mobile Money. Your suggestion about verification terms is noted, as we always strive to improve our services. Wishing you continued success with your bets on 1xBet!
Worst Service i have ever seen.
My Game id is *******
My 2 Deposit amount of rs 5000 and 700 Respectively is pending since 18 days not getting any Response only executive saying that "process Main hain" Kisi bhi payment system ko 18 Din nai lagte yeh Company Fraud hain unko fark nahi padta kisi k sath bhi cheating krne se. So Don't Download it's a Big Big Fraud abhi main Sare platform par yeh review dalne vala hu
Hello!
Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.
We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.
We appreciate your cooperation and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
The bonuses on 1xBet are mind-blowing. From the welcome bonus to reload offers, there's always something exciting going on. I've claimed several bonuses, and the terms are clear and easy to follow. Highly recommended for bonus lovers! Last time, they credited €90 and 75 free spins to my betting account. I feel delighted.
Thank you for your feedback! We're thrilled that you enjoy our bonuses and find them rewarding. Our goal is to keep the excitement going with clear and user-friendly promotions. Wishing you continued success and enjoyment on 1xBet!
Gaming id - *******873
Hey guys, just a heads up. I've had a pretty crappy experience with 1xbet. I won a couple of times on their Lucky Friday bonus and thought I was on a roll, but then they blocked me from getting any more bonuses. And to make matters worse, they eventually blocked my entire gaming account!
When I asked them why, they just sent me a generic response: "The bookmaker reserves the right to refuse to accept a bet from any individual without giving a reason."
Yeah, real helpful, 1xbet. Just a warning to anyone else out there, be careful if you start winning. They might just shut you down without explanation!
Hello!
We sincerely regret for the inconvenience caused.
The most common reason for blocking is a multi-account.
According to the rules: "Each registered client can have only one account. At the same time, at the time of registration on the site, the Bookmaker’s condition applies that one account (account) for: one family (for all relatives), one address, email address, credit/debit card number or IP address. It is prohibited for different clients to use the same bank card. The administration of the Bookmaker's office reserves the right at any time to additionally request from the client his clarifying data (passport details, registration, registration, etc.) and go through a video conference."
We count on your understanding and compliance with the above rule. If you have any questions or need assistance, please feel free to contact our support team either online or by mail. We are always ready to help you with any question.
Sincerely,
Team 1xBet.
The jackpots on 1xBet are amazing. I haven't won big yet, but I've come close a few times, and the payout potential is enormous. It's exciting to play, knowing you have such high chances compared to other platforms.
Thank you for your feedback! We're glad you enjoy the thrill of our jackpots and the payout potential.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Sports Betting Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Gracias por compartir tu experiencia. Nos alegra saber que disfrutas de las apuestas deportivas en 1xBet y que valoras la rapidez en los depósitos y retiros, así como el soporte inmediato y la confiabilidad de la plataforma. Esperamos que sigas disfrutando y teniendo éxito en tus apuestas.