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The company has garnered a mixed reputation, with notable strengths in product quality and prompt shipping, often exceeding customer expectations. Many customers appreciate the extensive selection and competitive pricing, highlighting positive experiences with items arriving in excellent condition. However, recurring complaints about customer service, particularly regarding communication delays and challenges with returns, indicate a need for improvement. Some customers faced issues with order discrepancies and lack of support, leading to frustration. Overall, while the company excels in product offerings, enhancing customer service responsiveness could significantly boost overall customer satisfaction.
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This fan was purchased over the internet and as I was looking for a plain white fan, the fan is exactly what we were looking for. Assembly was straight forward and the speed levels and remote control work very well. Though I wouldn't have paid full retail price for this fan ($720.00), the final price for the fan after promotional pricing made the fan worth it. The noise level is minimal and air flow is really nice.
Great selection and fast checkout! The company does everything I need
No hassle viewing and seamless payment system. I will be ordering more lights soon!
Great selection and fast checkout! Can't wait to get my fixtures.
My order arrived on time and was accurate. Online ordering was simple and easy.
Beautiful light at a great price! We looked everywhere for a double vanity light and found it on your website.
Great selection and good sale prices!
Great price on beautiful lights! Shopping with them again!
First time try, could'nt get order placed, accidently eraced everything and could'nt find the same product in the site. Customer service is not available within the hours recorded to help find item and finish the order!
First time try, could'nt get order placed, accidently eraced everything and could'nt find the same product in the site. Customer service is not available within the hours recorded to help find item and finish the order!
Quick delivery and ease of finding the correct light fixture.
Great prices and wonderful products. They had the exact product I wanted and ordering was so easy and the price was terrific.
Very good price, quick shipping and good style
Thats all i have to say
Vanity lights are nice quality, very heavy. They have not been installed yet. I am very pleased that they arrived quickly and the price was excellent.
This supplier had the item that I was looking for. Looking forward to receiving the vanity lights in the near future.
One of my items listed was on backorder, but to my surprise it arrived one day after the rest of my order. Above and beyond what I expected. Everything can nicely packaged. I also really enjoyed the large selection they offered with big name brands at the lowest prices. Great experience!
First 8 fixture Oder to match an existing fixture we're wrong ones - my fault. Returned them with no problem an reordered the correct ones. Came in just as I wanted in pretty fast order. Received reimbursement for returns within a day of their receipt of returns. Great experience.
Very well made product. Product shipped relatively quickly and arrived faster than expected.
I ordered a total of 11 fans and 1 light from 1stoplighting. Everything was less expensive than purchasing it in a showroom and was delivered within a few days.
Our mirror is fantastic, well made and perfect for the space. The only thing I wish had been mentioned is the placement of the hooks to hang the mirror. We have utilized a hanging wire and we can see it over the top of the mirror. No matter how tight we pull the hanging wire, we can still see it and we don't have any other options because we needed to hang on a screw in our brick fireplace. We would not have purchased had I known but it is otherwise a fantastic mirror.
Well made, attractive farmhouse lights. Exactly what I wanted. I didn't however notice that I needed to order the collar and extension pipe to install. Had to make another order to complete project.
So far this has been easy, my only concern is the tax rate shown is higher than what our tax rate is by 2% and will like clarification as to why and am still waiting for an explanation as to why?
So far this has been easy, my only concern is the tax rate shown is higher than what our tax rate is by 2% and will like clarification as to why
It was a seamless experience from the selection, ordering and delivery. Nothing went wrong.
I had been looking at this item on other sites but when I found it here, I had to order it. The shipping and the discount exceeded my expectations!
Answer: So far in July 2020, it is impossible. Service line does not respond, emails are not answered and promised delivery status updates are non-existent.
Answer: I originally chose the company because it was the best product for the best price I could find. I was looking for a large cabinet for the kitchen with most upper cabinets glass and stone lower hidden storage, as my kitchen cabinets are sparce. It was an investment piece but still cheaper than installing cabinets. I received that cabinet sooner than i anticipated but it had a dent on top and one of the doors stuck and was difficult to open and close. I followed up with the company and they ended up giving me a full refund even though the return policy states packaging must be intact. Thank goodness bc for me it was an investment and I would not have been happy using it daily without it being smooth. So although I originally chose them for a good product at a good price, I will continue costing them for their above and beyond customer service, easy to reach and pleasant staff, and knowing they are a stand up company that will do what is right and our the customer first! If you are hesitant don't be!


Hi there! Apologize it was damaged, that is disappointing! I reviewed your order and I see we issued a full refund for the item on 7/28. I hope that helps! Damaged products CAN happen, but it is a rare situation and I'm sorry it happened. We hope you'll give us the chance to impress you in the future!