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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.

While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...


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1StopBedrooms Reviews Summary

The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 75 days

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15,798 reviews

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Michigan
1 review
0 helpful votes
Follow Tricia H.
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If I could, I would give more than five stars 1stop Bedroom has been the best cuffed service that I have ever dealt with every time I needed a question answered I would email and immediately I would get a response. Anthony K helped me out by answering all my questions and making sure I was a satisfied customer. Which I completely was! I will never buy from another furniture place because of how well you take care of costumers.

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Indiana
1 review
0 helpful votes
Follow Colletta G.
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Was very good at keeping me up dated on delivery schedule and delays.

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Ohio
1 review
0 helpful votes
Follow Amy Z.
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Great deal on the coating and warranty. Happy the price was lower than the Ashley store. Liked the offer for brackets and the text communication.

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Connecticut
1 review
0 helpful votes
Follow bianca P.
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Simon was absolutely outstanding in helping me complete my order! He was very professional and kind! Super easy to purchase and will definitely be using 1stopbedrooms again! Thank you

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Florida
2 reviews
0 helpful votes
Follow Mark U.
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Overall smooth and efficient purchase with lowest prices on the market!

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Florida
1 review
0 helpful votes
Follow Cornel J.
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From the first call I made to order my sofa sleeper all the way to getting ready to ship everyone was very helpful! 💯

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

First and foremost, we want to extend our gratitude for your engagement and taking the time to share your experience. Your perspective is essential to us, as it helps us understand the various ways we are involved in our customers' lives.

Our team is devoted to maintaining an unparalleled level of customer service, ensuring that every interaction is as seamless as possible. Our unwavering commitment is to uphold the highest standards in providing top-notch service to each and every valued customer like yourself.

In conclusion, we remain steadfast in our dedication to service excellence. We consistently strive to deliver an exceptional experience, thus fostering a relationship of trust and satisfaction with all our customers. We appreciate your understanding and continued support.

Best Regards.
Customer Experience Team

Oklahoma
1 review
0 helpful votes
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Experience was great, professional and quick!
I would recommend 1Stopbedrooms to anyone

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Sharon,

We appreciate you taking the time to share your thoughts with us. Your words encapsulate the commitment we hold towards ensuring the best possible experience for our valued customers.

Our team prioritizes maintaining an exceptional level of professionalism and efficiency in all interactions. Your endorsement is a testament to our adherence to these high standards.

We are inspired by your kind words and will continue to strive for consistent excellence in our service. Thank you once again for your recommendation and support.

Best Regards,
Customer Experience Team

California
1 review
0 helpful votes
Follow Tammy W.
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I was shopping to match a larger rug that I have in my home only to find out that the rug is discontinued. An ad popped up from 1StopBedrooms offering the rug I was looking for. I was skeptical at first thinking how could they have the rug I have searched all over for. So I called and asked if they had the rug in stock or had to order the rug. They advised they had the rug on hand.
So I took a chance and ordered the rug. I received email correspondence stating the estimated delivery date. Still skeptical I called customer support and my order was promptly confirmed by the pleasant associate. Two days later my rug arrived. I am so happy to have my matching rug and this shopping experience was top notch from customer service and shipping time. Thank you.

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Tammy,

Thank you for taking the time to share your wonderful experience. We're delighted to hear that we were able to exceed your expectations.

Our mission is unwavering: to provide our customers with exceptional service from the moment they engage with us to the instant they receive their order. Our team is committed to making the shopping experience as seamless and satisfying as possible, and we're thrilled to learn that this was reflected in your recent rug purchase.

We believe in setting the bar high in every aspect of our service, ensuring our customers always receive the best. Your positive feedback affirms the hard work we put in every day. Thank you again for your kind words.

At 1StopBedrooms, we are proud of the consistent excellence in our service. We look forward to serving your home furnishing needs in the future with the same high standard you've come to expect from us.

Kind regards,
Customer Experience Team

California
1 review
0 helpful votes
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We have been wanting a new couch for about a year now. We found one on sale through 1stop from Ashley. Although it got put on back order it was WELL worth the wait. It's beautiful and super comfy. Shipping and handling was flawless! I will be purchasing from 1stop again!

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Annie,

Your thoughtful feedback is greatly appreciated, and we're delighted to hear about your positive experience.

Our team works diligently to ensure a seamless shopping journey for everyone, and your experience is a testament to that. We're committed to maintaining an exceptional level of service, ensuring that every interaction you have with us is nothing short of excellent.

We're excited to hear that you found our products and services to your liking. It is a joy to know that our efforts translate into the kind of satisfaction you've experienced.

Rest assured, we will continue to strive for excellence in all we do to provide an unsurpassed shopping experience to all our valued customers.

Thank you for your trust and support.

Kind regards,
Customer Experience Team

Ohio
1 review
0 helpful votes
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My overall service and purchase has been good
July 30, 2024
Updated review

My overall service and purchase has been good. A defects on a items, but Customer Support is working on resolutions. So that is great. Response has been great. Yes I would still recommend 1st Bedrooms to family and friends. Products are normally well and I still love what you offer. Thanks...

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Adriane,

We're deeply appreciative of your time taken to share your feedback. Your insights are invaluable to us and contribute to the continuous enhancement of our services.

We strive to provide a seamless and enjoyable experience for all our customers. Upholding high standards of customer service is at the core of our mission, and we take pride in our dedicated team who work relentlessly to ensure your satisfaction.

Thank you again for your kind words and recommendation. Rest assured, we will keep striving for excellence in service delivery, consistently providing the quality and care that our customers have come to expect and deserve.

Best Regards,
Customer Experience Team


My experience over the years making purchases with...
June 27, 2024
Previous review

My experience over the years making purchases with 1StopBedrooms has been excellent. Great quality furniture and very classy. Customer service and delivery very effecient. I have been very pleased with the Glass Dinette set and bar stools I have purchased. I have make several purchases over the last 2 to 2 1/2 and have been extremely pleased. I truly recommend that you try 1StopBedrooms furniture for yourself. Wonderful experience.

Thank You 1STOPBEDROOMS for providing great service and quality furniture.

Date of experience: June 27, 2024
Georgia
1 review
0 helpful votes
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The staff at this company are courteous and acknowledged my needs helping curate my order. I highly recommend shopping at this company.

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Yvonne,

We are incredibly grateful for your kind words and for taking the time to share your experience with us.

Your feedback is a testament to the unwavering commitment we have towards ensuring an exceptional customer experience. Our team is trained to the highest standard in service to affirm that each customer feels valued and cared for, as we help curate their orders.

In conclusion, we are glad to know that our efforts are recognized and appreciated. We pride ourselves on our consistent excellence in service, and we look forward to continually meeting and exceeding your expectations.

Thank you once again for your glowing review and your strong recommendation.

Best regards,
Customer Experience Team

Georgia
1 review
0 helpful votes
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Easy and friendly staff, and I found the website user friendly.

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Hello Linda,

We are thrilled to see your fantastic rating and feedback. Your engagement is what makes our community strong, and for that, we are truly grateful.

At our company, we make it our mission to consistently deliver an exceptional customer experience, with a friendly team and a user-friendly platform. Our standards are set high, and we strive to exceed them on every occasion.

In conclusion, we are proud to maintain a tradition of excellence in service, and it's rewarding to see it reflected in your review. Thank you again for your kind words. Here's to many more positive experiences!

Best Regards,
Customer Experience Team

Michigan
1 review
0 helpful votes
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Cody the gentleman that helped me was vey helpful. He was very knowledgeable on everything I asked him

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Kathleen,

We truly appreciate the time you took to share your positive experience with us. Your feedback is invaluable in helping us understand how we're meeting our customers' needs.

Our team is dedicated to providing exceptional assistance to every customer, and it's gratifying to hear that Kobi exemplified this commitment during your interaction. His vast knowledge and willingness to help reflect the high standards we set for ourselves in terms of customer service.

In conclusion, we take pride in consistently delivering superior service and we're delighted that your experience with us was reflective of this. We look forward to serving you again in the future.

Best Regards,
Customer Experience Team

Illinois
1 review
0 helpful votes
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Great!
July 30, 2024

Great! Easy communication, easy process! Would recommend.

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Tiffany,

We're absolutely delighted to hear from you! Your voice strengthens our community and we truly appreciate your engagement.

We take pride in ensuring that every step of our process is as seamless and efficient as possible. Your experience reflects our commitment to maintaining the highest standards in customer service, and we're thrilled it resonated with you.

Our team thrives on this kind of feedback. It serves as a testament to our dedication to consistently provide exceptional service to all our valued customers, such as yourself. Your satisfaction is our success, and we're sincerely grateful for your recommendation.

Thank you once again, Tiffany, for taking the time to share your positive experience. It's customers like you who underscore our unwavering commitment to excellence in service.

Best Regards,
Customer Experience Team

Tennessee
2 reviews
0 helpful votes
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I called to confirm my order
July 30, 2024

I called to confirm my order. Sean was super helpful, taking time to explain everything. He was pleasant and personable as well. Really made my experience positive! The whole ordering process has been easy with lots of communication. I am over the moon I found the perfect furniture set.

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Hello Kimberly,

We sincerely appreciate your time spent sharing this wonderful feedback with us. Your engagement is invaluable in maintaining the sense of community we strive for.

Our team members, like Sean, are committed to providing the highest quality service with professionalism and warmth. Your experience is a testament to this commitment. We take great pride in ensuring our processes are smooth and our communication is clear and constant, enhancing your overall experience with us.

This is not a one-off instance but the level of service we strive for every day. Your satisfaction underlines our consistent dedication to delivering exceptional service. Thank you again for your recognition.

Warmest Regards,
Customer Experience Team

California
1 review
0 helpful votes
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Ordering was easy
July 30, 2024

Ordering was easy. I received my bedroom furniture with no damage. The men who delivered were very respectful and courteous.

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Carrie,

We're delighted to hear from you. Your feedback is greatly appreciated and we're thrilled that you took the time to share your experience with us.

Your satisfaction is paramount, and we strive to offer a seamless experience every step of the way, from the ease of ordering to the respect and professionalism of our delivery team. This is the high standard we set for ourselves, and we're glad to know we're hitting our mark.

In delivering on these expectations, we continue to uphold the promise of excellence that defines our service. We're proud to have created a positive experience for you and look forward to doing the same for all our valued customers.

Thank you again for your glowing review. Your support helps us stay dedicated to providing the best service possible.

Warm Regards,
Customer Experience Team

Virginia
1 review
0 helpful votes
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This has been a pleasant shopping experience. Customer service was very nice.

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Sheena,

We're delighted to see your review and truly appreciate your time in sharing your experience.

Your kind words are a testament to our unwavering commitment to providing stellar customer service. Rest assured, we consider it our mission to ensure the highest standards in all our interactions with our valued customers like you.

We stand firm in our dedication to creating a consistently excellent service experience, as your satisfaction remains our measure of success.

Thank you once again for your glowing endorsement. We look forward to your next visit, promising to deliver the same level of excellence you've come to expect from us.

Warm regards,
Customer Experience Team

Oklahoma
1 review
0 helpful votes
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The 1Stop portion of the experience was great - fast shipping, no issues whatsoever regarding the purchasing, shipping and receipt of the item. The thing was an absolute bish to put together, though, I mean come on - HOLES, anyone?!

Date of experience: July 30, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Tara,

We appreciate you taking the time to share your thoughts with us. Your feedback is incredibly valuable and we're thrilled to have served you.

Our team is dedicated to maintaining the highest standards of customer service, ensuring a seamless and efficient process from purchase to delivery. Your satisfaction is our top priority, and we're committed to delivering a superior experience every time.

We continually strive to exceed expectations, setting the benchmark for excellence in the industry. Your positive experiences with us are a testament to our unwavering commitment to this goal.

Thank you once again for your engagement. We look forward to serving you in the future and continuing to demonstrate our steadfast dedication to quality service.

Best Regards,
Customer Experience Team

Texas
1 review
0 helpful votes
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Buying was super easy and customer service was amazing. I messed up the address and the employee helped fix it quickly. The call back system made me so happy. Fantastic company that I will buy from again in the future.

Date of experience: July 29, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Hello Justin,

We are incredibly grateful for your kind words and high rating. Your engagement and feedback help us continually strive to excel.

Our team takes immense pride in providing top-notch customer service. It is our unwavering commitment to ensure every interaction leaves a lasting positive impression. We believe in making every step of the journey, from purchase to delivery, seamless and enjoyable.

Thank you for validating our efforts. Your satisfaction is our success and reinforces our dedication to service excellence. We look forward to serving you again with the same level of quality and care.

Warm Regards,
Customer Experience Team

Washington
1 review
0 helpful votes
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Easy to purchase and very helpful customer service. Will use them again!

Date of experience: July 29, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Hello Karysa,

We're delighted to hear from you and appreciate your generous feedback. Your engagement means the world to us.

There's nothing more important to us than maintaining the highest standards in customer service, consistently delivering seamless experiences to all our patrons. We firmly believe in going the extra mile to ensure your satisfaction, as that is always our ultimate goal.

Your review reaffirms the dedication we have to our work. We pledge to continue delivering the same level of service excellence that you've come to expect from us. We're looking forward to serving you again in the future.

Warm Regards,
Customer Experience Team