Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was able to find a table and chairs that I wanted at a lower price Through 1 Stop Bedrooms. Everything arrived in good condition. I like all the table and chairs look in my kitchen.
We were looking for something to put at the foot of our bed. This was the perfect fit and is exactly as described. We could not be happy with our purchase.
Hello Customer,
We're absolutely delighted to read your review. Your engagement is what helps us stay focused on our mission.
Thank you for recognizing our commitment to delivering efficient service and ensuring customer satisfaction. Our dedicated team consistently strives to exceed expectations, providing premium service is our unchanging rule.
We're thrilled to know that you had an excellent experience with us. It's validations like yours that underscore our track record of providing consistently stellar service. Thank you once again for your endorsement, and we look forward to serving you in the future.
Best regards.
Customer Experience Team
Quality of the product and the knowledge of the staff, delivery team and set up crew.
Hello Customer,
We're absolutely delighted to read your review. Your engagement is what helps us stay focused on our mission.
Thank you for recognizing our commitment to delivering efficient service and ensuring customer satisfaction. Our dedicated team consistently strives to exceed expectations, providing premium service is our unchanging rule.
We're thrilled to know that you had an excellent experience with us. It's validations like yours that underscore our track record of providing consistently stellar service. Thank you once again for your endorsement, and we look forward to serving you in the future.
Best regards.
Customer Experience Team
Positive and Professional! I would absolutely recommend this business to all my friends!
Hello Customer,
We're absolutely delighted to read your review. Your engagement is what helps us stay focused on our mission.
Thank you for recognizing our commitment to delivering efficient service and ensuring customer satisfaction. Our dedicated team consistently strives to exceed expectations, providing premium service is our unchanging rule.
We're thrilled to know that you had an excellent experience with us. It's validations like yours that underscore our track record of providing consistently stellar service. Thank you once again for your endorsement, and we look forward to serving you in the future.
Best regards.
Customer Experience Team
Online shopping experience with 1StopBedrooms was incredibly easy. Your marketing pictures were realistic and the overall online purchasing process was simple. Your pricing is very competitive, but the quality of your merchandise is still very high. We are most happy with the Ashley furniture, and the packaging of the items was perfect. Your third party delivery partner (NSD) was highly professional and we experienced no issues and friendly service from their drivers. Our only constructive ask is a more effective communication on back order status prior to ordering your products. It was admittedly disheartening to hear that the items were on back order after we performed our research on your company and pricing. Not sure we would have done anything different ( and we did decide to continue with the order once we confirmed the acceptance of the back order status) but knowing this in advance of purchase may impact whether to buy from your company in the future. Note: this is outside patio furniture for use during summer months. I would have preferred to know the items were on back order and spent more from another seller to have it sooner. Note the original order was placed on July 11, delivery on August 9th).
Hello Customer,
We're absolutely delighted to read your review. Your engagement is what helps us stay focused on our mission.
Thank you for recognizing our commitment to delivering efficient service and ensuring customer satisfaction. Our dedicated team consistently strives to exceed expectations, providing premium service is our unchanging rule.
We're thrilled to know that you had an excellent experience with us. It's validations like yours that underscore our track record of providing consistently stellar service. Thank you once again for your endorsement, and we look forward to serving you in the future.
Best regards.
Customer Experience Team
The website makes it easy to shop online. I did a search for a round small layered table to hold electronic equipment like a receiver, dvd player, etc., and it works perfectly. It's open on each row and fits right beside one end of the couch.
Hello Customer,
We're absolutely delighted to read your review. Your engagement is what helps us stay focused on our mission.
Thank you for recognizing our commitment to delivering efficient service and ensuring customer satisfaction. Our dedicated team consistently strives to exceed expectations, providing premium service is our unchanging rule.
We're thrilled to know that you had an excellent experience with us. It's validations like yours that underscore our track record of providing consistently stellar service. Thank you once again for your endorsement, and we look forward to serving you in the future.
Best regards.
Customer Experience Team
We found the furniture we wanted at another store for almost $1000 more. I usually shop local, but this deal was too good to pass up. Shipping did end up costing a little more because drop off wasn't available in our area, however they got it in the house which was not easy. Great quality, perfect condition. I would order again.
Hello Customer,
We're absolutely delighted to read your review. Your engagement is what helps us stay focused on our mission.
Thank you for recognizing our commitment to delivering efficient service and ensuring customer satisfaction. Our dedicated team consistently strives to exceed expectations, providing premium service is our unchanging rule.
We're thrilled to know that you had an excellent experience with us. It's validations like yours that underscore our track record of providing consistently stellar service. Thank you once again for your endorsement, and we look forward to serving you in the future.
Best regards.
Customer Experience Team
Fantastic rep was great Easy transaction Very knowledgeable and respectful
Dear Joey,
We're delighted to see your feedback on our services. Your engagement is deeply appreciated, and we thank you for taking the time to share your experience.
Our team is dedicated to delivering top-tier customer service and ensuring all our clients receive the utmost satisfaction. We pride ourselves on our steadfast commitment to high standards, including swift service, thorough assistance, and competitive pricing.
In conclusion, your positive experience is a testament to our consistent pursuit of excellence in service. We're thrilled to have met your expectations and look forward to continuing to serve you with the same level of excellence in the future.
Best regards.
Customer Experience Team
Sean was very helpful, made the process easy! Worked to make me feel like I was getting the best deal on my new furniture! Thank you :)
Dear Ashley,
We're delighted to see your feedback on our services. Your engagement is deeply appreciated, and we thank you for taking the time to share your experience.
Our team is dedicated to delivering top-tier customer service and ensuring all our clients receive the utmost satisfaction. We pride ourselves on our steadfast commitment to high standards, including swift service, thorough assistance, and competitive pricing.
In conclusion, your positive experience is a testament to our consistent pursuit of excellence in service. We're thrilled to have met your expectations and look forward to continuing to serve you with the same level of excellence in the future.
Best regards.
Customer Experience Team
So far so good. Haven't received order yetDon't know what else to say but I have to enter 60 characters how about 60 characters 60 characters 60 characters 60 characters 60 characters 60 characters
Dear Bruce,
We're delighted to see your feedback on our services. Your engagement is deeply appreciated, and we thank you for taking the time to share your experience.
Our team is dedicated to delivering top-tier customer service and ensuring all our clients receive the utmost satisfaction. We pride ourselves on our steadfast commitment to high standards, including swift service, thorough assistance, and competitive pricing.
In conclusion, your positive experience is a testament to our consistent pursuit of excellence in service. We're thrilled to have met your expectations and look forward to continuing to serve you with the same level of excellence in the future.
Best regards.
Customer Experience Team
Got to me fast, made sure I had everything I needed for a great price! Def recommend!
Dear Brianna,
We're delighted to see your feedback on our services. Your engagement is deeply appreciated, and we thank you for taking the time to share your experience.
Our team is dedicated to delivering top-tier customer service and ensuring all our clients receive the utmost satisfaction. We pride ourselves on our steadfast commitment to high standards, including swift service, thorough assistance, and competitive pricing.
In conclusion, your positive experience is a testament to our consistent pursuit of excellence in service. We're thrilled to have met your expectations and look forward to continuing to serve you with the same level of excellence in the future.
Best regards.
Customer Experience Team
Web site very easy to use. Customer service is great! Can't wait to get my table!
Dear Tievoli,
We're delighted to see your review and appreciate your support. Your engagement contributes to our community and it's always a pleasure to hear from satisfied clients like you.
At our company, we're committed to delivering only the highest standard of service. Our team works relentlessly to exceed expectations and create a seamless experience for each customer. We believe in setting the bar high and consistently rising to meet it.
Our history of excellence is a testament to our dedication and commitment. We continue to strive for perfection, embodying an unwavering commitment to customer satisfaction. Thank you again for your feedback and here's to consistently delivering exceptional service to our valued customers like you!
Best regards.
Customer Experience Team
He helped me make updates to my order. He also helped with any questions I had.
Dear Franklin,
It's wonderful to hear from you! Your engagement with us is immensely appreciated.
We take pride in our commitment to delivering top-notch customer service. It's our unwavering standard to ensure every interaction is prompt, efficient, and above all, easy for our valued clients like you.
Your positive feedback is a testament to our ongoing dedication to excellence, and it truly fuels our passion to continue providing high quality service. Rest assured, our commitment to this standard remains steadfast.
Thank you once again for your kind words, and here's to many more seamless experiences in the future!
Best Regards.
Customer Experience Team
The Associate who helped me with the order was great! The process was quick and easy. We are excited about our new furniture!
Dear Kyle,
It's wonderful to hear from you! Your engagement with us is immensely appreciated.
We take pride in our commitment to delivering top-notch customer service. It's our unwavering standard to ensure every interaction is prompt, efficient, and above all, easy for our valued clients like you.
Your positive feedback is a testament to our ongoing dedication to excellence, and it truly fuels our passion to continue providing high quality service. Rest assured, our commitment to this standard remains steadfast.
Thank you once again for your kind words, and here's to many more seamless experiences in the future!
Best Regards.
Customer Experience Team
I very much enjoyed working with Raymond and would highly recommend him!
Dear Debbie,
It's wonderful to hear from you! Your engagement with us is immensely appreciated.
We take pride in our commitment to delivering top-notch customer service. It's our unwavering standard to ensure every interaction is prompt, efficient, and above all, easy for our valued clients like you.
Your positive feedback is a testament to our ongoing dedication to excellence, and it truly fuels our passion to continue providing high quality service. Rest assured, our commitment to this standard remains steadfast.
Thank you once again for your kind words, and here's to many more seamless experiences in the future!
Best Regards.
Customer Experience Team
Ordering online was simple and customer support was helpful with following up and completing the order.
Dear Joe,
It's wonderful to hear from you! Your engagement with us is immensely appreciated.
We take pride in our commitment to delivering top-notch customer service. It's our unwavering standard to ensure every interaction is prompt, efficient, and above all, easy for our valued clients like you.
Your positive feedback is a testament to our ongoing dedication to excellence, and it truly fuels our passion to continue providing high quality service. Rest assured, our commitment to this standard remains steadfast.
Thank you once again for your kind words, and here's to many more seamless experiences in the future!
Best Regards.
Customer Experience Team
Very professional. Made aware of all possibilities and given options.
Dear Richard,
It's wonderful to hear from you! Your engagement with us is immensely appreciated.
We take pride in our commitment to delivering top-notch customer service. It's our unwavering standard to ensure every interaction is prompt, efficient, and above all, easy for our valued clients like you.
Your positive feedback is a testament to our ongoing dedication to excellence, and it truly fuels our passion to continue providing high quality service. Rest assured, our commitment to this standard remains steadfast.
Thank you once again for your kind words, and here's to many more seamless experiences in the future!
Best Regards.
Customer Experience Team
Beautiful product, with easy shipment set up and delivery. Well packaged product.
Dear Tara,
It's wonderful to hear from you! Your engagement with us is immensely appreciated.
We take pride in our commitment to delivering top-notch customer service. It's our unwavering standard to ensure every interaction is prompt, efficient, and above all, easy for our valued clients like you.
Your positive feedback is a testament to our ongoing dedication to excellence, and it truly fuels our passion to continue providing high quality service. Rest assured, our commitment to this standard remains steadfast.
Thank you once again for your kind words, and here's to many more seamless experiences in the future!
Best Regards.
Customer Experience Team
Great customer service and communication! The text updates and emails were great!
Dear Sheralee,
We're thrilled to hear from you and appreciate the time you took to share your positive feedback.
Your kind words are a testament to our dedication towards ensuring great customer service and communication. It's our mission to deliver top-notch service and constantly keep our valued customers like you informed and updated.
Our team is unwavering in maintaining high standards and we're delighted that you had an experience reflective of this commitment. We pride ourselves on our established record of exceptional service, and it's always uplifting to hear when we've hit the mark.
We look forward to continually providing you with the same level of service excellence that you've come to expect. Thank you once again for your stellar review.
Best Regards,
Customer Experience Team
Muy bueno, bonito y a precio razonable, entrega a tiempo, saludos y gracias a todos
Querida RosalÃa,
Realmente apreciamos que se haya tomado el tiempo para compartir su experiencia positiva con nuestra empresa. Sus amables palabras nos animan y alegran a nuestro equipo.
Nuestro compromiso de brindar un servicio y valor de primer nivel a nuestros clientes es inquebrantable. Creemos en mantener un alto estándar de excelencia en todos los aspectos de nuestras operaciones, lo que se refleja en la calidad de los productos que ofrecemos y la puntualidad de nuestras entregas.
Estamos encantados de saber que su experiencia se alinea con este estándar, ya que nos esforzamos por brindar constantemente un nivel excepcional de servicio que supere las expectativas de nuestros clientes.
Gracias una vez más por tu maravillosa reseña, RosalÃa. Prometemos continuar brindando el mismo nivel de excelencia que usted espera de nosotros.
Atentamente,
Equipo de experiencia del cliente
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Hello Customer,
We're absolutely delighted to read your review. Your engagement is what helps us stay focused on our mission.
Thank you for recognizing our commitment to delivering efficient service and ensuring customer satisfaction. Our dedicated team consistently strives to exceed expectations, providing premium service is our unchanging rule.
We're thrilled to know that you had an excellent experience with us. It's validations like yours that underscore our track record of providing consistently stellar service. Thank you once again for your endorsement, and we look forward to serving you in the future.
Best regards.
Customer Experience Team