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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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"Excellent customer service! Prompt, friendly, and helpful assistance on every call. Highly recommend for a smooth experience."
Thorough & professional
Glad to be able to purchase this sofa.
Anxiously awaiting arrival.
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
Ordered a couch and loveseat and my order was processed quickly, cannot wait to get it!
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
At the first step 1stop made sure I was protected by putting a hold on the order until I could verify information, in case there was potential fraud, great service on their end that I haven't seen from furniture companies before.
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
It was very easy to place my order! They also called to verify my information and make sure I had all of the applicable pieces needed to set up my new sectional!
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
What I appreciate most was the easy breezy delivery and the quality of furniture at an affordable price 😀
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
Sean was great answered all questions and made the process smooth.
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
Agent was very helpful and went the extra mile in helping us. He explained everything in detail and was pleasent talking to.
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
Every I order is always been top priority. I love how you have the option of white glove. Aldo the time is great I say that mean if you are still moving things out the way in your home your getting that timing in delivery. I recommend this store to my friends and family most never heard of it.
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
Great to work with, simple communication and easy process to get what you need
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
The support staff was really helpful. Provided great advise on bed and mattress purchase. I was missing a required box spring in my order, and they helped me out very quickly and without any issues. Also provided me with a better mattress than what I was getting. Overall, really helpful and efficient.
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
They have a lot of nice things to choose from at reasonable prices.
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
I spoke to Raymond as I had a few questions. Not only was he incredibly responsive and knowledgeable, he was kind as well. He's an excellent representative of your company.
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
This was our first big furniture purchase in 15 years! We don't live in area with many stores so it was tough to sift through the thousands of onlune choices. When we finally found what we were looking for, we called around for info on delivery, and 1stop won on speed and customer service skills! Much appreciated!
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
Vince was very helpful with finding the right recliner and also purchesing it over the phone and getting a discount
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
Had an awesome experience with 1stopbedrooms. My mom had gotten a couch from them and I fell in love, so I got one for my house too. Calling makes the ordering experience so much easier and they offer more discounts. Very happy!
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
Bought bedroom set online no problems very easy.
Decided to change night stand for chest no problem customer service help me and inform that I need foundation which I did not know and help with right choice
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
Shopping on website was convenient and easy to use. Product I was looking for was available. So far contact with personal was professional and helpful.
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
Easy site to navigate, they have some great products! Very helpful customer service!
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
The furniture is beautiful but the white glove delivery is not good! Damaged furniture! Hope One Stop makes good.
Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Customer,
We're truly thrilled to hear from you and appreciate your time in sharing your thoughts with us.
We're committed to making each interaction a positive one, and it's feedback like yours that helps us ensure we're making that happen. Our team is dedicated to providing top-notch service and maintaining a secure, efficient transaction process that respects your privacy.
Thank you for recognizing the efforts of our sales associates. They work hard to create a seamless experience for our valued clients such as yourself.
Our mission is to consistently deliver service excellence, and your feedback is a testament to that commitment. Thank you for being a part of our journey towards serving you better.
Warm Regards,
Customer Experience Team