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From the business

With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.

While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...


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1StopBedrooms Reviews Summary

The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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15,798 reviews

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Virginia
1 review
0 helpful votes
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Very pleased with customer service and how easy it was to shop online

Date of experience: December 9, 2024
Arkansas
1 review
0 helpful votes
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The easiest and nicest site ever
December 9, 2024

The easiest and nicest site ever. All sites should be this good

Date of experience: December 9, 2024
Georgia
1 review
0 helpful votes
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So far my experience has been perfect, very simple ordering process, wonderful prices and exceptional customer service. After ordering I decided to change delivery service to white glove delivery. I sent email through website and within minutes received a call back and was sent the link to make the change. I am more than satisfied with my experience thus far looking forward to receiving my new bedroom furniture.

Date of experience: December 9, 2024
West Virginia
1 review
0 helpful votes
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Very good!
December 9, 2024

Very good! Lots of help and recommendations provided which made our purchase better.

Date of experience: December 9, 2024
California
2 reviews
0 helpful votes
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Ordering was very easy and the prices are great. Also, the representatives are very helpful, kind, and knowledgeable. My only complaint would be that when we ordered it. It said it would be shipped out on 2 December and it is currently the eighth and is still not shipped.

Date of experience: December 8, 2024
Michigan
1 review
0 helpful votes
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Rep was kind to speak with
December 8, 2024

Rep was kind to speak with. Offered extra knowledge. Was able to complete my call

Date of experience: December 8, 2024
North Carolina
2 reviews
0 helpful votes
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He was very professional and very friendly. Someone very nice to work with.

Date of experience: December 8, 2024
Ohio
1 review
0 helpful votes
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Sean was excellent
December 8, 2024

Sean was excellent. Customer service is wonderful. So far the experience of ordering and scheduling has been flawless

Date of experience: December 8, 2024
New York
1 review
0 helpful votes
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I had a great experience ordering my sectional. Super easy. Simon was a pleasure to deal with. It is rare to find exceptional customer service.

Date of experience: December 8, 2024
Florida
1 review
0 helpful votes
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I couldn't find what I really wanted on the furniture showroom floor without paying a ridiculous amount of money. We're were in a flood and I was trying to get us a bed. I happened upon your website and found what I saw in the store for thousands of dollars more. I need to replace all my furniture that was destroyed in the flood. 🤞🏾

Date of experience: December 6, 2024
Wisconsin
1 review
0 helpful votes
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I previously left a good review for the sales rep
December 6, 2024
Updated review

I previously left a good review for the sales rep. But everything he said was a lie. It took weeks to get the bed. And tracking was no help because it kept saying it had shipped when in fact it hadn't.
The directions for the bed were terrible and we were shorted hardware needed for the headboard.

Date of experience: December 6, 2024

Our sales rep was very pleasant and professional
September 22, 2024
Previous review

Our sales rep was very pleasant and professional. It was a pleasure doing business with him.

Date of experience: September 22, 2024
Michigan
1 review
0 helpful votes
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My online shopping experience with 1StopBedrooms was uneventful. Easy site to use and prices beat everywhere else I looked. I cannot wait to receive my order

Date of experience: December 5, 2024
Colorado
1 review
0 helpful votes
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Fast easy to work with staff everyone was friendly... best prices and even negotiated an extra $100 on top of the already great deal. Will definitely buy my furniture from 1stopbedroom always. Thank you

Date of experience: December 5, 2024
Pennsylvania
1 review
0 helpful votes
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Great delivery, and love the quality and comfort of the couch also can't beat the price!

Date of experience: December 4, 2024
Michigan
1 review
0 helpful votes
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So far my experience has been great
December 4, 2024

So far my experience has been great. I can't wait to get my new couch! I was happy to get it at a good price.

Date of experience: December 4, 2024
Michigan
1 review
0 helpful votes
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Simon was amazing helping me as we had to cancel the first order due to it was not able to fit it our space and assisting to place a new order for an alternative set! Customer service has been amazing!

Date of experience: December 4, 2024
Texas
2 reviews
0 helpful votes
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Raymond was very helpful during the purchase of my furniture. He was kind and knowledgeable of the process and helped me every step of the way.

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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Well I loved the fact that I didn't have to talk to a robot and Kobi was very helpful and willing to help me with my outclass. Very professional and helpful.

Date of experience: December 4, 2024
New York
1 review
0 helpful votes
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I actually had to call to place an order with the rep via the phone because I was purchasing as a gift for my daughter. The address it was being shipped to was not my address and had to be verified. The rep.who handled the call did so in a flawless manner and was able to process the order. I was very appreciative of how smoothly this went. I thanked Victor, for his help with getting my order processed. He made it quite easy. I can hardly wait to hear what my daughter will say when she receives it at her home. I hope she likes it as much as I did when I saw that beautiful dresser. It is a surprise!

Date of experience: December 4, 2024
Illinois
1 review
0 helpful votes
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The customer service was good
December 4, 2024

The customer service was good. I trued to change my credit card. It was a little hard but they are very helpful

Date of experience: December 4, 2024