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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excelent in every way!
Will buy again
Very courteous and helpful
And added a coupon
Will share with all my friends our experience
Te representative was excellent is processing our phone order and working with us on a delivery date.
Dear Customer,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us. Your kind words about our professional and friendly service mean the world to our team.
Our goal is always to exceed expectations and create a seamless experience for our valued customers. Knowing we met your expectations motivates us to keep improving and delivering excellence.
We truly appreciate your trust in us and look forward to welcoming you back soon. Please don’t hesitate to reach out if there’s anything more we can do for you!
Warm regards,
Customer Experience Team
Items said they would ship by 12/20. Then when the order confirmation came it said they will not ship until 1/2! Not acceptable.
Kobi was incredibly helpful! Ordering was simple and straightforward. Great prices!
Irving was very helpful and knowledgeable. He was able to answer all my questions and process the order very quickly. Made everything easy.
Dear Customer,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us. Your kind words about our professional and friendly service mean the world to our team.
Our goal is always to exceed expectations and create a seamless experience for our valued customers. Knowing we met your expectations motivates us to keep improving and delivering excellence.
We truly appreciate your trust in us and look forward to welcoming you back soon. Please don’t hesitate to reach out if there’s anything more we can do for you!
Warm regards,
Customer Experience Team
Helpful
I was very indecisive and Simon helped me with no judgement!
Dear Customer,
Thank you for taking the time to share such a glowing review. It’s always rewarding to know that our efforts to provide exceptional service are appreciated.
We take pride in our team's commitment to professionalism and ensuring that every experience with us is seamless and satisfying. Your recognition inspires us to continue raising the bar.
We’re grateful for your support and look forward to the opportunity to serve you again soon. Thank you for being part of our journey!
Best regards,
Customer Experience Team
Everything was described perfectly. Thank you. The rep i spoke with was clear and specific on what was going to happen. My experience here was great.
Dear Customer,
Thank you for taking the time to share such a glowing review. It’s always rewarding to know that our efforts to provide exceptional service are appreciated.
We take pride in our team's commitment to professionalism and ensuring that every experience with us is seamless and satisfying. Your recognition inspires us to continue raising the bar.
We’re grateful for your support and look forward to the opportunity to serve you again soon. Thank you for being part of our journey!
Best regards,
Customer Experience Team
This was the best experience shopping online with this company.
Dear Customer,
Thank you for taking the time to share such a glowing review. It’s always rewarding to know that our efforts to provide exceptional service are appreciated.
We take pride in our team's commitment to professionalism and ensuring that every experience with us is seamless and satisfying. Your recognition inspires us to continue raising the bar.
We’re grateful for your support and look forward to the opportunity to serve you again soon. Thank you for being part of our journey!
Best regards,
Customer Experience Team
Had some questions about the product I was purchasing. Spoke with Simon who was more than helpful answering them and placing my order
Dear Customer,
Thank you for taking the time to share such a glowing review. It’s always rewarding to know that our efforts to provide exceptional service are appreciated.
We take pride in our team's commitment to professionalism and ensuring that every experience with us is seamless and satisfying. Your recognition inspires us to continue raising the bar.
We’re grateful for your support and look forward to the opportunity to serve you again soon. Thank you for being part of our journey!
Best regards,
Customer Experience Team
SAlesmen did a great job explaining how things work a what to expect
Great prices and fast shipping. I recently moved to a smaller town and was told by other furniture sites that they couldn't deliver to my address. Or that it would cost $300 and take 4 weeks to deliver. But with 1stopbedrooms I got free shipping and a 2 week white glove delivery. And all for same price I was going to pay at another site. 5 stars for me.
Dear Customer,
Thank you for taking the time to share such a glowing review. It’s always rewarding to know that our efforts to provide exceptional service are appreciated.
We take pride in our team's commitment to professionalism and ensuring that every experience with us is seamless and satisfying. Your recognition inspires us to continue raising the bar.
We’re grateful for your support and look forward to the opportunity to serve you again soon. Thank you for being part of our journey!
Best regards,
Customer Experience Team
I recently bought my dream headboard that I've been wanting for the longest time and I found out that it has been discontinued but Vincent called me from 1stopbedrooms and went above and beyond to help me find and see if there was any King size bedframes that didn't sell out and were possibly hidden away in any of the warehouses they own and He called me back and was super patient with me and found the king size bedframe I wanted and helped me complete the payment process. Would highly recommend this company and the delivery was amazing and super fast! Werent late they were on time and even a little bit early!
Dear Customer,
Thank you for taking the time to share such a glowing review. It’s always rewarding to know that our efforts to provide exceptional service are appreciated.
We take pride in our team's commitment to professionalism and ensuring that every experience with us is seamless and satisfying. Your recognition inspires us to continue raising the bar.
We’re grateful for your support and look forward to the opportunity to serve you again soon. Thank you for being part of our journey!
Best regards,
Customer Experience Team
Easy to use website, great cheaper options than the stores and friendly customer service staff.
Dear Customer,
We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.
Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.
Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.
Warm wishes,
Customer Experience Team
I have ordered a number of items from 1 stop bedrooms and I'm pleased with the items, shipping, customer service. I recommend
Dear Customer,
We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.
Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.
Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.
Warm wishes,
Customer Experience Team
I was satisfied with Shean Harris and how he explained the bedroom suite to me.yes he was very helpful.
I made an online purchase of 2 oversized recliners. I received notice from them that my order was in process. Later I received another notice that the chairs would be on back order and they are sorry for the inconvenience. That was okay with me I appreciated them contacting me so quickly. The next day I received a text to contact them about my order. They wanted to verify my order and explain to me the white glove purchase I made. The staff was very polite and helpful also professional. I felt they cared about my purchase wanting to make things go smoothly. Thank you 1 StopBedrooms!
Dear Customer,
We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.
Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.
Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.
Warm wishes,
Customer Experience Team
Great customer service. We'll buy again. We searched for a while looking for the perfect chairs, we found them.
Dear Customer,
We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.
Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.
Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.
Warm wishes,
Customer Experience Team
I'm very impressed by all the communication on my order. Haven't gotten my chairs yet but soon.
Dear Customer,
We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.
Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.
Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.
Warm wishes,
Customer Experience Team
The staff was great. He was very knowledgeable and helpful. He also made recommendations which I wasn't even thinking of or knew was available. I definitely recommend 1st Stop Bedrooms! The price is also better than what I found anywhere else.
Dear Customer,
We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.
Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.
Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.
Warm wishes,
Customer Experience Team
Very good selection and you are able to shop with ease. Customer service is top notch!
Dear Customer,
We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.
Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.
Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.
Warm wishes,
Customer Experience Team
My experience was pleasant. Good customer service. Thank you
Dear Customer,
Thank you so much for your positive review! We’re delighted to know that our team could provide the level of service you deserve.
At the heart of everything we do is a commitment to creating meaningful and stress-free experiences for our customers. Knowing that we’ve succeeded in making your interaction with us pleasant and efficient means a lot.
We’re here for you anytime and can’t wait to serve you again. Thanks once again for your trust and support!
Sincerely,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Customer,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us. Your kind words about our professional and friendly service mean the world to our team.
Our goal is always to exceed expectations and create a seamless experience for our valued customers. Knowing we met your expectations motivates us to keep improving and delivering excellence.
We truly appreciate your trust in us and look forward to welcoming you back soon. Please don’t hesitate to reach out if there’s anything more we can do for you!
Warm regards,
Customer Experience Team