Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of 1StopBedrooms

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.

While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...


How would you rate 1StopBedrooms?
grey stargrey stargrey stargrey stargrey star

1StopBedrooms Reviews Summary

The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

15,798 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Tighe M.
Unfollow Tighe M.
Share Review
Report Review

Excelent in every way!
December 20, 2024

Excelent in every way!
Will buy again
Very courteous and helpful
And added a coupon
Will share with all my friends our experience

Date of experience: December 20, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us. Your kind words about our professional and friendly service mean the world to our team.

Our goal is always to exceed expectations and create a seamless experience for our valued customers. Knowing we met your expectations motivates us to keep improving and delivering excellence.

We truly appreciate your trust in us and look forward to welcoming you back soon. Please don’t hesitate to reach out if there’s anything more we can do for you!

Warm regards,
Customer Experience Team

South Carolina
1 review
0 helpful votes
Follow Mary Y.
Unfollow Mary Y.
Share Review
Report Review

Te representative was excellent is processing our phone order and working with us on a delivery date.

Date of experience: December 20, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us. Your kind words about our professional and friendly service mean the world to our team.

Our goal is always to exceed expectations and create a seamless experience for our valued customers. Knowing we met your expectations motivates us to keep improving and delivering excellence.

We truly appreciate your trust in us and look forward to welcoming you back soon. Please don’t hesitate to reach out if there’s anything more we can do for you!

Warm regards,
Customer Experience Team

New York
1 review
0 helpful votes
Follow Michael I.
Unfollow Michael I.
Share Review
Report Review

Items said they would ship by 12/20
December 20, 2024
Updated review

Items said they would ship by 12/20. Then when the order confirmation came it said they will not ship until 1/2! Not acceptable.

Date of experience: December 20, 2024

Kobi was incredibly helpful!
December 19, 2024
Previous review

Kobi was incredibly helpful! Ordering was simple and straightforward. Great prices!

Date of experience: December 19, 2024
Arizona
1 review
0 helpful votes
Follow Rosalba K.
Unfollow Rosalba K.
Share Review
Report Review

Irving was very helpful and knowledgeable. He was able to answer all my questions and process the order very quickly. Made everything easy.

Date of experience: December 20, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us. Your kind words about our professional and friendly service mean the world to our team.

Our goal is always to exceed expectations and create a seamless experience for our valued customers. Knowing we met your expectations motivates us to keep improving and delivering excellence.

We truly appreciate your trust in us and look forward to welcoming you back soon. Please don’t hesitate to reach out if there’s anything more we can do for you!

Warm regards,
Customer Experience Team

Washington
1 review
0 helpful votes
Follow james N.
Unfollow james N.
Share Review
Report Review

Helpful
December 19, 2024

Helpful
I was very indecisive and Simon helped me with no judgement!

Date of experience: December 19, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

Thank you for taking the time to share such a glowing review. It’s always rewarding to know that our efforts to provide exceptional service are appreciated.

We take pride in our team's commitment to professionalism and ensuring that every experience with us is seamless and satisfying. Your recognition inspires us to continue raising the bar.

We’re grateful for your support and look forward to the opportunity to serve you again soon. Thank you for being part of our journey!

Best regards,
Customer Experience Team

Arizona
1 review
0 helpful votes
Follow Arnold Q.
Unfollow Arnold Q.
Share Review
Report Review

Everything was described perfectly
December 19, 2024

Everything was described perfectly. Thank you. The rep i spoke with was clear and specific on what was going to happen. My experience here was great.

Date of experience: December 19, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

Thank you for taking the time to share such a glowing review. It’s always rewarding to know that our efforts to provide exceptional service are appreciated.

We take pride in our team's commitment to professionalism and ensuring that every experience with us is seamless and satisfying. Your recognition inspires us to continue raising the bar.

We’re grateful for your support and look forward to the opportunity to serve you again soon. Thank you for being part of our journey!

Best regards,
Customer Experience Team

Georgia
1 review
0 helpful votes
Follow Ashley S.
Unfollow Ashley S.
Share Review
Report Review

This was the best experience shopping online with this company.

Date of experience: December 19, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

Thank you for taking the time to share such a glowing review. It’s always rewarding to know that our efforts to provide exceptional service are appreciated.

We take pride in our team's commitment to professionalism and ensuring that every experience with us is seamless and satisfying. Your recognition inspires us to continue raising the bar.

We’re grateful for your support and look forward to the opportunity to serve you again soon. Thank you for being part of our journey!

Best regards,
Customer Experience Team

Florida
1 review
0 helpful votes
Follow robert O.
Unfollow robert O.
Share Review
Report Review

Had some questions about the product I was purchasing. Spoke with Simon who was more than helpful answering them and placing my order

Date of experience: December 19, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

Thank you for taking the time to share such a glowing review. It’s always rewarding to know that our efforts to provide exceptional service are appreciated.

We take pride in our team's commitment to professionalism and ensuring that every experience with us is seamless and satisfying. Your recognition inspires us to continue raising the bar.

We’re grateful for your support and look forward to the opportunity to serve you again soon. Thank you for being part of our journey!

Best regards,
Customer Experience Team

California
1 review
0 helpful votes
Follow John Y.
Unfollow John Y.
Share Review
Report Review

SAlesmen did a great job explaining how things work a what to expect

Date of experience: December 19, 2024
Texas
1 review
0 helpful votes
Follow Quinn R.
Unfollow Quinn R.
Share Review
Report Review

Great prices and fast shipping
December 19, 2024

Great prices and fast shipping. I recently moved to a smaller town and was told by other furniture sites that they couldn't deliver to my address. Or that it would cost $300 and take 4 weeks to deliver. But with 1stopbedrooms I got free shipping and a 2 week white glove delivery. And all for same price I was going to pay at another site. 5 stars for me.

Date of experience: December 18, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

Thank you for taking the time to share such a glowing review. It’s always rewarding to know that our efforts to provide exceptional service are appreciated.

We take pride in our team's commitment to professionalism and ensuring that every experience with us is seamless and satisfying. Your recognition inspires us to continue raising the bar.

We’re grateful for your support and look forward to the opportunity to serve you again soon. Thank you for being part of our journey!

Best regards,
Customer Experience Team

Arizona
1 review
0 helpful votes
Follow Hannah W.
Unfollow Hannah W.
Share Review
Report Review

I recently bought my dream headboard that I've been wanting for the longest time and I found out that it has been discontinued but Vincent called me from 1stopbedrooms and went above and beyond to help me find and see if there was any King size bedframes that didn't sell out and were possibly hidden away in any of the warehouses they own and He called me back and was super patient with me and found the king size bedframe I wanted and helped me complete the payment process. Would highly recommend this company and the delivery was amazing and super fast! Werent late they were on time and even a little bit early!

Date of experience: December 18, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

Thank you for taking the time to share such a glowing review. It’s always rewarding to know that our efforts to provide exceptional service are appreciated.

We take pride in our team's commitment to professionalism and ensuring that every experience with us is seamless and satisfying. Your recognition inspires us to continue raising the bar.

We’re grateful for your support and look forward to the opportunity to serve you again soon. Thank you for being part of our journey!

Best regards,
Customer Experience Team

Connecticut
1 review
0 helpful votes
Follow Morgan X.
Unfollow Morgan X.
Share Review
Report Review

Easy to use website, great cheaper options than the stores and friendly customer service staff.

Date of experience: December 18, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.

Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.

Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.

Warm wishes,
Customer Experience Team

Texas
1 review
0 helpful votes
Follow Thomas B.
Unfollow Thomas B.
Share Review
Report Review

I have ordered a number of items from 1 stop bedrooms and I'm pleased with the items, shipping, customer service. I recommend

Date of experience: December 18, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.

Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.

Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.

Warm wishes,
Customer Experience Team

Follow doris I have not received my suit so there is not B.
Unfollow doris I have not received my suit so there is not B.
Share Review
Report Review

I was satisfied with Shean Harris and how he explained the bedroom suite to me.yes he was very helpful.

Date of experience: December 30, 2024
Pennsylvania
1 review
0 helpful votes
Follow Molly J.
Unfollow Molly J.
Share Review
Report Review

I made an online purchase of 2 oversized recliners. I received notice from them that my order was in process. Later I received another notice that the chairs would be on back order and they are sorry for the inconvenience. That was okay with me I appreciated them contacting me so quickly. The next day I received a text to contact them about my order. They wanted to verify my order and explain to me the white glove purchase I made. The staff was very polite and helpful also professional. I felt they cared about my purchase wanting to make things go smoothly. Thank you 1 StopBedrooms!

Date of experience: December 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.

Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.

Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.

Warm wishes,
Customer Experience Team

Kentucky
1 review
0 helpful votes
Follow Tony I.
Unfollow Tony I.
Share Review
Report Review

Great customer service
December 17, 2024

Great customer service. We'll buy again. We searched for a while looking for the perfect chairs, we found them.

Date of experience: December 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.

Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.

Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.

Warm wishes,
Customer Experience Team

Washington
1 review
0 helpful votes
Follow Kimberlee J.
Unfollow Kimberlee J.
Share Review
Report Review

I'm very impressed by all the communication on my order. Haven't gotten my chairs yet but soon.

Date of experience: December 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.

Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.

Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.

Warm wishes,
Customer Experience Team

Illinois
1 review
0 helpful votes
Follow Dawn I.
Unfollow Dawn I.
Share Review
Report Review

The staff was great
December 17, 2024

The staff was great. He was very knowledgeable and helpful. He also made recommendations which I wasn't even thinking of or knew was available. I definitely recommend 1st Stop Bedrooms! The price is also better than what I found anywhere else.

Date of experience: December 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.

Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.

Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.

Warm wishes,
Customer Experience Team

Arkansas
1 review
0 helpful votes
Follow Morgan E.
Unfollow Morgan E.
Share Review
Report Review

Very good selection and you are able to shop with ease. Customer service is top notch!

Date of experience: December 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.

Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.

Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.

Warm wishes,
Customer Experience Team

Louisiana
1 review
0 helpful votes
Follow Marjorie N.
Unfollow Marjorie N.
Share Review
Report Review

My experience was pleasant
December 17, 2024

My experience was pleasant. Good customer service. Thank you

Date of experience: December 17, 2024
Stop B. — 1StopBedrooms Rep
over a year old

Dear Customer,

Thank you so much for your positive review! We’re delighted to know that our team could provide the level of service you deserve.

At the heart of everything we do is a commitment to creating meaningful and stress-free experiences for our customers. Knowing that we’ve succeeded in making your interaction with us pleasant and efficient means a lot.

We’re here for you anytime and can’t wait to serve you again. Thanks once again for your trust and support!

Sincerely,
Customer Experience Team