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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Simon was very helpful. He knew right away why I was having problems with the order and explained everything well.
I spent over a year reviewing dining room sets along with every rating posted before I olaced my order. I confidently placed my order and was contacted 4 days later to verify my physical address. I am looking forward to delivery Day!
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
I had a great experience with Sean! He was patient and made our purchase as easy as possible. Will definitely be back!
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
My experience was pretty good. My furniture was as the website showed. To that I am very satisfied. The question to brought and put my furniture together was pretty good as well. I will definitely be recommending 1stopbedrooms, to all who inquire about my furniture. Great job!
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
Easy to order and customer service very responsive and courteous.
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
Very polite and knowledgeable. Gave me all the info I needed as far as price and shipping.
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
Place my 1st order. Great customer service
Very knowledgeable.
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
So far so good! Easy to order and great customer service, just waiting on my order to arrive!
Resolved my issues and followed through with great service. Love our new Stupendous sectional and we even went back for some wall decor! Amazing place! Five stars all around from customer service to management to delivery!
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
I wasn't able to order my headboard online because of internet problems. I called and talked to Simon who was very nice and helpful
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
So this is the first time I have ever had an interation with 1 stop bedrooms. The website was very easy to use. I called customer service and was greeted immediately with no wait. The man that helped me was named Joe. He was super informative, knowledgeable and accommodating. I literally been on the phone today with rooms to go and asley furniture directly. Both rooms to go and Ashley fruniture need to hire Joe to train there employees. Could only hope delivery and setup goes as smoothly. Thank you very much Joe and 1 stop bedrooms!
My experience was like a sandwich.started out very good because the sales person was knowledgeable with the products for sale and helped me find the perfect couch; however I bought this couch on cyber Monday in November and sat at the delivery place (logistics solutions) in Virginia since Dec 16! I had many BROKEN PROMISES as to when it was going to be delivered and it wasn't until around Jan 10-18 that a supervisor, Kristian, really started at getting info from that company as to why it sat there so long, and when it will be delivered. I was extremely upset because I just bought this house and I desperately needed something better than sitting on a mattress on the floor because I am physically disabled, plus I do a house share with a few roommates, so no one was able to enjoy the living room, as there was really nothing comfortable to sit on. Now here's the GOOD thing, that kinda made up for the bad thingsā¦
The delivery people were great and they did a really good job as to setting it up for the way I wanted it, and they helped me move the mattress I had in there, and THAT wasn't part of the delivery job, so very grateful for that; plus, the couch is ABSOLUTELY GORGEOUS, and it's wayyyyy more beautiful and EXTREMELY COMFORTABLE.THIS is the VERY BEST couch I ever had! So thank you all at one stop bedrooms, especially Kristian for being tenacious in solving the delivery issues.
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
Very pleased with information and service provided.
Joe was very knowledgeable about the product we were interested in.
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
Pleasant and easy purchase. Great prices. Online agent very helpful.
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
The gentleman that helped me (Raymond) was very kind. I'm a senior citizen and I was concerned about a few things. He took the time to explain so I could understand about the billing procedure, my order and the shipping.
He did not dismiss me like some people do seniors. I really appreciate that.
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
"We always have a great experience with the customer service. Sean was very pleasant and answered all questions we had. This is our second time buying from 1StopBedrooms. We continue to enjoy our first set of couches in our loft that we had to buy a new sectional for our living room. If we ever need anything again, we plan to be reoccurring customers. Thank you for all of the help and fabulous products.
The only downside is that the company does not give an option to add pre-installed power packs to your order before you purchase your assets. As a reoccurring customer I knew this was going to be needed with my purchased and I understand that they cover this topic when you call for your review, but I wish I knew my final total before placing my order online. I wish the company would add this option back online. Since the company already does a review, they can still keep that topic on their "must talk about" list without causing any issues while simultaneously having this option online.
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
Great experience placing my order and learning more about the company. Customer service is so friendly and informative
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
Great customer service. Website was easy to manage and made ordering fast and easy.
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
Shawn was very helpful as far as explaining everything in detail it was nice talking to him good experience thanks
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team