Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of 1StopBedrooms

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.

While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...


How would you rate 1StopBedrooms?
grey stargrey stargrey stargrey stargrey star

1StopBedrooms Reviews Summary

The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

15,798 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
Follow Jacqueline A.
Unfollow Jacqueline A.
Share Review
Report Review

Easy to maneuver through the site, customer service was very helpful when I called, delivery time was quick and the price was great! I will definatley use them again. The delivery service was phenomenal as well, in and out and took everything with them.

Date of experience: March 24, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Jacqueline,

We truly appreciate the time you've taken to share your wonderful experience with us. Your engagement is an integral part of our journey towards providing exceptional service.

We constantly strive to maintain the highest standards of customer service, and it's always rewarding to hear positive feedback like yours. From navigating our site, to interacting with our helpful customer service team, to the prompt delivery, we ensure every aspect of our service is seamless and efficient for our valued customers.

Your kind words have reaffirmed our commitment to excellence. We pride ourselves in delivering a phenomenal service consistently, and we're thrilled to hear that we hit the mark for you.

We look forward to serving you again in the future, continuing to meet and exceed your expectations.

Warm Regards,
Customer Experience Team

Pennsylvania
1 review
0 helpful votes
Follow Zachary M.
Unfollow Zachary M.
Share Review
Report Review

This is the second order and I always am able to get...
March 25, 2025
Updated review

This is the second order and I always am able to get exactly what I need! Customer service is great and so is the delivery process! Was missing a throw pillow and customer service had a new one ordered within 5 minutes of our conversation! Can't ask for a better shopping experience!

Date of experience: March 24, 2025
Stop B. 1StopBedrooms Rep
over a year old

Hello Zachary,

We're delighted to hear from you again! Your continual patronage and feedback greatly contribute to our community.

We strive tirelessly to ensure that every interaction with our team provides the level of service you've experienced. Ensuring that you find exactly what you need and delivering it to you smoothly is the standard we hold ourselves to, every time.

We truly value your appreciation for our unwavering commitment to customer satisfaction. Our team is always ready to go above and beyond to ensure a seamless shopping journey.

Thank you for acknowledging the excellence we aim for, and we look forward to maintaining this high standard for all your future experiences with us.

Best Regards,
Customer Experience Team


You can't beat the prices offered
January 19, 2025
Previous review

You can't beat the prices offered. Service is top notch and delivery is quick.

Date of experience: January 19, 2025
Ohio
1 review
0 helpful votes
Follow Carly P.
Unfollow Carly P.
Share Review
Report Review

Super easy and quick and I love getting my
Furniture from here!

Date of experience: March 24, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Carly,

We're thrilled to hear from you and appreciate your generous feedback! Your kind words make our day and inspire us to continue to strive for excellence.

Our team is unwavering in our commitment to providing a seamless and expedited experience for our patrons. We're proud to maintain the high standards that our customers have come to expect from us.

We look forward to continuing to exceed your expectations with our consistent dedication to service excellence. Thank you once again for sharing your positive experience!

Best regards,
Customer Experience Team

New York
1 review
0 helpful votes
Follow Chuck S.
Unfollow Chuck S.
Share Review
Report Review

Great customer service very helpful completely order and giving information on how to track delivery

Date of experience: March 24, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Chuck,

We're delighted to hear from you and truly appreciate your wonderful feedback. Your engagement with us is invaluable and it's our pleasure to provide you with the quality service you deserve.

Our team is steadfast in its commitment to maintaining the highest standards of customer service. We believe in creating a seamless experience, from placing an order to tracking its delivery, and we're thrilled to know we've achieved this in your interaction with us.

We take immense pride in our consistent excellence in service and your positive experience serves as a testament to this. We look forward to continuing to exceed your expectations in the future.

Thank you once again for your kind words and your trust in us.

Best regards,
Customer Experience Team

Wisconsin
1 review
0 helpful votes
Follow kay L.
Unfollow kay L.
Share Review
Report Review

The customer service was very good; all my questions were answered and I ordered it over the telephone with no problems.

Date of experience: March 24, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Kay,

We appreciate your kind words and are thrilled to hear about your positive experience with our customer service team. Your feedback is a testament to the commitment we have in providing exceptional customer service.

At our company, we strive to maintain an unwavering standard of excellence in every interaction. Our dedicated team is always ready to offer comprehensive support and ensure a seamless ordering process, just as you experienced.

Thank you once again for recognizing our commitment to service excellence. We will continue to uphold these high standards, providing a consistently outstanding experience to all our valued customers.

Best Regards,
Customer Experience Team

Indiana
1 review
0 helpful votes
Follow Courtney O.
Unfollow Courtney O.
Share Review
Report Review

I've had a great experience with 1StopBedrooms so far. The representative was very helpful with adding on the protection plan.

Date of experience: March 24, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Courtney,

We truly appreciate your kind words and the time you've taken to share your positive feedback. Your recognition is the best reward we could ask for.

Our team is dedicated to providing superior customer service, always striving to exceed expectations. We believe in the importance of a seamless shopping experience and we're thrilled to know that our representative was able to assist you effectively with the protection plan.

Your experience serves as a testament to our unwavering commitment to delivering exceptional service. We're delighted to have met your expectations and we look forward to serving you again in the future.

Thank you once again, Courtney, for affirming our dedication to excellence.

With gratitude,
Customer Experience Team

California
1 review
0 helpful votes
Follow Lori Q.
Unfollow Lori Q.
Share Review
Report Review

Customer service was excellent very nice and helpful. They were able to get my order validated and ready to be shipped quickly

Date of experience: March 24, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Lori,

Thank you for taking the time to share your experience with us. We truly appreciate your feedback and are delighted to hear that you've had a positive experience.

Our team is committed to providing exceptional service, and it's wonderful to hear that you felt the benefits of our dedication. We strive to exceed expectations and ensure all our customers have a seamless and efficient experience, just as you did.

Your kind words reaffirm the high standards we set for ourselves and further motivate us to maintain our commitment to excellence in service. We're thrilled to have been able to serve you and look forward to continuing this tradition of excellence in the future.

Best Regards,
Customer Experience Team

Massachusetts
1 review
0 helpful votes
Follow stephen Z.
Unfollow stephen Z.
Share Review
Report Review

Great prices!
March 24, 2025

Great prices! Beats everyone for identical brand names items. Glad I did my research.
Also staff friendly and helpful.

Date of experience: March 24, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Stephen,

We're truly delighted to hear from you! Your feedback is invaluable to us and we appreciate you taking the time to share your thoughts.

We're thrilled to know that our pricing and selection met your expectations. Our team works tirelessly to ensure we provide top-notch service and unbeatable prices on all our brand-name items. Our friendly staff members are always ready and eager to assist, as delivering an exceptional experience to our customers is at the heart of what we do.

At our company, we believe that consistency is key to maintaining the highest levels of service. We strive to uphold these standards with every customer interaction, and are pleased that your experience reflects this commitment.

Once again, thank you for your positive review, Stephen. We look forward to continuing to provide you with the same level of excellence that you've come to expect from us.

Best regards,
Customer Experience Team

California
1 review
0 helpful votes
Follow Elizabeth E.
Unfollow Elizabeth E.
Share Review
Report Review

I would highly recommend 1StopBedrooms as a great place to order bedroom furniture. The prices are reasonable and the quality of the merchandise is excellent.

Date of experience: March 23, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Elizabeth,

We are thrilled to see your recommendation and appreciate your support. Your feedback is a valuable part of our community and we are grateful for your time spent sharing your positive experience.

At the heart of our operations, you'll find an unwavering commitment to maintaining the highest standards. We pride ourselves on offering quality products at reasonable prices, and we're so glad to hear that this aligns with your experience.

In conclusion, it's the satisfaction and trust of customers like you that fuels our ongoing pursuit of excellence. We look forward to consistently providing superior service and exceeding your expectations in the future.

Best Regards,
Customer Experience Team

California
1 review
0 helpful votes
Follow Kevin E.
Unfollow Kevin E.
Share Review
Report Review

I've used 1stopbedrooms multiple times now and I always have a pleasurable experience.

Date of experience: March 23, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Kevin,

We're absolutely thrilled to read your kind words. Your continued patronage and positive feedback are truly appreciated.

Our team is steadfast in its commitment to deliver the best possible customer service, and it's heartening to know that you have consistently found this to be true. We take immense pride in maintaining our high standards and ensuring that every interaction with us is a pleasurable one.

Your review serves as a testament to our dedication to exceptional service. We look forward to continuing to exceed your expectations and provide the top-notch service that you've come to associate with us. Thank you for choosing us again and again.

Best Regards,
Customer Experience Team

New Jersey
1 review
0 helpful votes
Follow Velta T.
Unfollow Velta T.
Share Review
Report Review

Very good experience with ordering
March 23, 2025

Very good experience with ordering. And the follow-up from customer service was excellent
Found the same furniture I saw at a local store for much less!

Date of experience: March 23, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Velta,

We sincerely appreciate you taking the time to share your experience with us. Your engagement with our team and your feedback truly matter.

We're delighted to hear that you found our ordering process to your liking and that our customer service team left a positive impression. Upholding the highest standards in customer service is a cornerstone of our business philosophy, and we're thrilled to know we've met your expectations.

Your experience is a testament to our ongoing commitment to delivering quality products at competitive prices, and it's wonderful to see that reflected in your review. Our team strives to ensure that every interaction is as seamless and enjoyable as yours was.

Thank you once again, Velta. We look forward to continuing to serve you with the same level of excellence in the future.

Best regards,
Customer Experience Team

Texas
1 review
0 helpful votes
Follow Seth Y.
Unfollow Seth Y.
Share Review
Report Review

Great customer service!
March 23, 2025

Great customer service! Help me complete my purchase with the right price.

Date of experience: March 23, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Seth,

We truly appreciate your generous feedback! Your words are a testament to our unwavering dedication to creating positive experiences for our valued customers.

Providing exceptional customer service is at the heart of our mission. We take immense pride in guiding you to the right decision, ensuring you receive the best value in every interaction.

Your satisfaction is our accomplishment. It's comments like yours that underscore our consistent pursuit of excellence in service. Thank you again for acknowledging our hard work, and we look forward to serving you in the future.

Warm regards,
Customer Experience Team

Utah
1 review
0 helpful votes
Follow Monta K.
Unfollow Monta K.
Share Review
Report Review

I wanted a particular color of a couch and love seat, found it on this site, on sale, ordered it had great customer service,

Date of experience: March 10, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Monta,

Firstly, thank you for taking the time to share your shopping experience with us. We're truly grateful for your engagement.

We hold ourselves to the highest standards in customer service, and your positive feedback reaffirms our commitment to these values. Ensuring our customers find exactly what they're looking for, and facilitating a seamless shopping experience, is our top priority.

Your satisfaction is a testament to our team's unwavering dedication to excellence. We look forward to continually exceeding your expectations with our service in the future.

Thank you once again for your kind words.

Best Regards,
Customer Experience Team

North Carolina
1 review
0 helpful votes
Follow Elizabeth O.
Unfollow Elizabeth O.
Share Review
Report Review

The piece of furniture we bought 7 years ago still looks just the way it did when it was delivered! I can't wait for my new piece to arrive! Easy shopping and Customer Service is always great!

Date of experience: March 23, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Elizabeth,

It's wonderful to hear from you and we're thrilled to know that your furniture is standing the test of time! Your kind words and continued support truly mean a lot to us.

We are committed to providing the highest level of customer service, ensuring that each shopping experience is seamless, enjoyable, and memorable. Our dedicated team continuously strives to meet and exceed your expectations, making sure that the quality of our products and services remain consistently high.

Your experience reflects our mission to deliver enduring quality and exceptional service. We believe in creating not just furniture, but lasting impressions. Thank you for choosing us to be part of your home's journey.

Warm Regards,
Customer Experience Team

Nevada
1 review
0 helpful votes
Follow Luis C.
Unfollow Luis C.
Share Review
Report Review

Communication was awesome
March 23, 2025

Communication was awesome. Nice and easy to get my order competed.

Date of experience: March 23, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Luis,

We're thrilled to read your feedback and appreciate the time you've taken to share your positive experience. Your recognition truly motivates us.

At our company, we pride ourselves on delivering exceptional customer service, ensuring seamless communication and an efficient ordering process. Our team is dedicated to meeting and exceeding the needs of each customer, and your feedback is a testament to that commitment.

We are continuously striving to uphold our high standards in every interaction, creating memorable experiences for our valued customers like you. Your satisfaction is at the heart of our endeavors.

Thank you for acknowledging our efforts, Luis. We're delighted to have been able to serve you well and look forward to maintaining our excellence in service for many years to come.

Best regards,
Customer Experience Team

New Jersey
2 reviews
0 helpful votes
Follow Visalakshi A.
Unfollow Visalakshi A.
Share Review
Report Review

I ordered a bedroom set and it is gorgeous. Quality is great and delivery was good. The local dispatching service could have been better. Overall a good experience

Date of experience: March 23, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Visalakshi,

We are truly delighted to hear from you. Your feedback is invaluable and we appreciate the time you took to share your experience with us.

Your kind words echo the commitment we have towards maintaining top-notch quality and providing superior service. We always strive to ensure our customers are met with the highest standards, from the beauty and quality of our products to the efficiency of our delivery process.

We want to thank you once again for acknowledging our efforts and we're proud to have lived up to your expectations. Your satisfaction is our driving force, and we look forward to serving you again with the same level of excellence that you've come to expect.

Warm regards,
Customer Experience Team

District of Columbia
1 review
0 helpful votes
Follow KENNETH L.
Unfollow KENNETH L.
Share Review
Report Review

The quality so far have been great
March 22, 2025

The quality so far have been great. The only complaint is if you spend a few thousands of dollarson furniture, you to assemble the furniture yourself. Only complaint.

Date of experience: March 22, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Kenneth,

We greatly appreciate your valuable feedback and the time you've taken to share your experience with us.

Your engagement is truly appreciated and helps us in our ongoing endeavor to provide our customers with exceptional service. We are committed to maintaining the highest standards in everything we do, ensuring that each customer interaction is nothing short of excellent.

We are proud of the dedication we have towards delivering top-notch service consistently, and we're thrilled to hear that you've found the quality of our offerings to be great. It's customers like you that inspire us to strive for perfection each day.

Thank you again for your feedback, Kenneth. We look forward to continuing to serve you with our unwavering commitment to excellence.

Best Regards,
Customer Experience Team

Florida
1 review
0 helpful votes
Follow SUSAN P.
Unfollow SUSAN P.
Share Review
Report Review

Product delivered within a reasonable time— updates on delivery provided made tracking very easy. Product just as pictured- good quality-minimal assembly done in 5 minutes. Very happy with my purchase.

Date of experience: March 22, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Susan,

Firstly, we want to extend our heartfelt gratitude to you for sharing your positive experience. Your engagement is truly appreciated and valuable to us.

Our team is committed to upholding the highest level of service and we're thrilled to hear that your experience reflected this dedication. It is our utmost priority to ensure timely delivery, easy tracking, and superior product quality, just as you've mentioned in your review.

In conclusion, your satisfaction is a testament to our unwavering commitment to excellence in service. We will continue to strive to provide experiences like yours, which stand as a benchmark for our consistent service standards.

Thank you once again, Susan.

Warm Regards,
Customer Experience Team

Ohio
1 review
0 helpful votes
Follow Charmaine Z.
Unfollow Charmaine Z.
Share Review
Report Review

Awesome
March 22, 2025

Customer service was excellent. Everything on the site was very easy to use. Had a great experience. Look forward to doing business in the future. Love you guys.

Date of experience: March 21, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Charmaine,

We're thrilled to hear your positive feedback! Your kind words truly brighten our day and we're grateful for your time in sharing your experience.

At our company, we take immense pride in providing top-notch customer service. It's our mission to make sure every interaction you have with us is seamless, enjoyable, and leaves you feeling well taken care of. We're committed to maintaining these high standards you've come to expect from us.

Thank you again, Charmaine. We look forward to continuing to deliver the excellent service you've highlighted in your review. It's customers like you who inspire our continuous pursuit of excellence.

Best Regards,
Customer Experience Team

Florida
1 review
0 helpful votes
Follow Paula S.
Unfollow Paula S.
Share Review
Report Review

I placed my order online, there were some conflicting emails. The customer service center was closed for the night. I was transferred multiple times the next day and the final person was condescending regarding my irritation due to this. Every other person I dealt with after that was very helpful, so I'm hoping that day was not the norm. The delivery men were extremely respectful and made sure to call ahead of time to let me know when to expect them. I am extremely happy with my items and my experience after the first calls, which is why I'm still giving the 5 stars. The other employees made up for the misstep.

Date of experience: March 21, 2025
Stop B. 1StopBedrooms Rep
over a year old

Dear Paula,

Firstly, we would like to extend our sincerest appreciation for taking the time to share your feedback with us. Your engagement is vital and we value the insights it provides us immensely.

As a company, we are staunchly committed to delivering an exceptional level of service that meets and exceeds our customers' expectations. We strive to provide smooth and enjoyable experiences, ensuring that every interaction is marked by respect, professionalism, and efficiency.

Your satisfaction is our utmost priority and we are delighted to hear that our dedicated team members and delivery personnel were able to exemplify the high standards we set for ourselves. We strive to ensure these positive encounters are the norm and not the exception.

Once again, thank you for your valuable input. We are thrilled to know that despite initial hurdles, your overall experience resonates with the excellence in service we aim to consistently provide. We look forward to serving you again soon.

Best Regards,
Customer Experience Team