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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The customer service was good, they did answer. The rate for awesome Furniture America was with competitively lower price. I recommend highly this site for purchasing furniture.
First time ordering and it couldn't have been easier! Awesome customer service. They helped make sure I had everything I needed for a smooth and quick delivery and setup.
Dear Customer,
We deeply appreciate your interaction with us and for sharing your positive feedback.
Thank you for recognizing the simplicity of our ordering and purchasing process. This is a testament to our unwavering commitment to providing an efficient and pleasant shopping experience for all our valued customers.
We pride ourselves on maintaining high service standards that exceed expectations. Our team consistently delivers on this promise, ensuring that every step of your journey with us is seamless and hassle-free.
Once again, thank you for your engagement, and we're delighted to have met your expectations. We look forward to continuously serving you with the same level of excellence that we've built our reputation on.
Best Regards,
Customer Experience Team
Colby has been outstanding in his customer service relationship with me. He's very patient and explanatory on all the details and I appreciate dealing with him. He will be my go to person for my next purchase.
Dear Customer,
We deeply appreciate your interaction with us and for sharing your positive feedback.
Thank you for recognizing the simplicity of our ordering and purchasing process. This is a testament to our unwavering commitment to providing an efficient and pleasant shopping experience for all our valued customers.
We pride ourselves on maintaining high service standards that exceed expectations. Our team consistently delivers on this promise, ensuring that every step of your journey with us is seamless and hassle-free.
Once again, thank you for your engagement, and we're delighted to have met your expectations. We look forward to continuously serving you with the same level of excellence that we've built our reputation on.
Best Regards,
Customer Experience Team
Very quick and easy
Person I spoke with was very kind
Dear Customer,
We deeply appreciate your interaction with us and for sharing your positive feedback.
Thank you for recognizing the simplicity of our ordering and purchasing process. This is a testament to our unwavering commitment to providing an efficient and pleasant shopping experience for all our valued customers.
We pride ourselves on maintaining high service standards that exceed expectations. Our team consistently delivers on this promise, ensuring that every step of your journey with us is seamless and hassle-free.
Once again, thank you for your engagement, and we're delighted to have met your expectations. We look forward to continuously serving you with the same level of excellence that we've built our reputation on.
Best Regards,
Customer Experience Team
I spoke to 2 persons from this company... very warm!
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
Morris and Raymond were very helpful in our purchase of new living room furniture. The process went smoothly. They both were very courteous and helpful. Thanks so much. Will recommend 1stop bedrooms to my friends and clients for their future furniture purchases. Thank you
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
Saw the furniture at another store and 1StopBedroom's had the best price. The furniture looks great!
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
1stop was the only place I could find the bedroom set for my new home. Customer service was very helpful!
All I can say is I will be going back for future purchases.
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
Very excellent customer service and for that I will shop again with you. Sincerely Mrs Jennings
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
The delivery staff was very friendly, prompt and courteous.
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
We've bought furniture from 1stop before and have had an awesome purchase experience and the furniture is great quality. Never damaged.
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
Great value compared to similar stores. Fast friendly service along with great communication.
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
I really liked shopping with them! It was so convenient and the website is set up great!
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
Easy to use and awesome selection! Way cheaper than going in person to an Ashley store or even a wholesale shop. Found the shelves on this website cheaper than in an Ashley outlet store.
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
Customer service rep was fantastic! Very kind on the phone, helped answer questions and offered information to client that she was unsure of. Highly recommend and very easy to contact!
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
I called in today and was treated so nicely by both people I talked to and Joe was exceptional- helped me with a suggestion for scotch guard and I really appreciate that. Can't wait for my delivery!
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
The customer service agent was very polite and was able to not only address my questions but tell me the solutions. Great job!
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
What a pleasure working with Coby. He was professional and very helpful. This is my first order with 1stop but not my last. I recommend highly.
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
In addition to my new Ashley sectional being several hundred dollars less than other stores, the shipping was free and the delivery service was amazing.
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
Excellent! I was a little skeptical ordering my sectional online but quality was great, excellent service both in scheduling delivery and delivery itself, & best price around.
Dear Customer,
We are thrilled to hear from you and appreciate your kind words. Thank you for taking the time to provide your invaluable feedback.
Your experience reflects the level of commitment and dedication we strive to uphold every day. Our team is steadfast in their mission to deliver prompt and reliable service, ensuring that your experience with us is always top-notch.
We pride ourselves on maintaining a standard of excellence that not only meets, but exceeds expectations. Your satisfaction is our greatest reward and we look forward to continually serving you with the same level of exceptional service that you've come to expect from us.
Thank you once again for your trust and loyalty.
Warm Regards.
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Customer,
We deeply appreciate your interaction with us and for sharing your positive feedback.
Thank you for recognizing the simplicity of our ordering and purchasing process. This is a testament to our unwavering commitment to providing an efficient and pleasant shopping experience for all our valued customers.
We pride ourselves on maintaining high service standards that exceed expectations. Our team consistently delivers on this promise, ensuring that every step of your journey with us is seamless and hassle-free.
Once again, thank you for your engagement, and we're delighted to have met your expectations. We look forward to continuously serving you with the same level of excellence that we've built our reputation on.
Best Regards,
Customer Experience Team