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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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The furniture is very firm. We love it! It's exactly the color I was hoping for. It fits my family dynamic too! Then when we received it there were a couple of minor issues...but my CSR, ELIZABETH amazing! She solved every issue, her service was impeccable! I can't say enough good things about her! Next time I order something I am going to see if ELIZABETH can help me! Yes, she is that great! Her director or manager should promote her to train all their agents! Best service ever! The delivery guys were great too!
I ordered my chair via phone with Joe R. He was great! And very helpful.
The one thing that should be updated is "free delivery". I had to pay shipping/delivery. Granted I still received a good product at a fair price.
The two young guys who delivered my chair did have some difficulty getting it through the doorway to the den. Perhaps they should consider removing the box before bringing the furniture in the house.
I'm sure this is not my last purchase.
Dear Eva,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Customer service was excellent in helping me get what i needed. My order has not been shipped yet, hope to see it soon!
Dear Scarlette,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Good. Great customer service. Found what i needed. Shipping department gave me up dates till delivery. Can't be any more happy. Thank you.
Dear Andrew,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
We got a really nice sectional for a good price and they had great service and fast delivery
Dear Nathan,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Kobe was wonderful! He has assisted my wife and I through several options, educating us on pros and cons and we ultimately bought a more expensive set because of his professionalism.
Dear Brian,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Easy to use! Fast shipping! Best thing was, same Ashley items for 1/3 the cost!
Dear Andrew,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
My representative Joe R was absolutely amazing! He was extremely patient and knowledgeable and went above and beyond to help me feel confident about my purchase. If I ever purchase again I would like to deal with him directly.
Dear Zenobia,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
I received the coffee/cocktail table in perfect condition. It was very well packed.
I managed to assemble it myself, using a little ingenuity, piling folded comforters on the upside-down table to help secure the bottom shelf while I added the bolts. I first placed a rod across the bottom of the tabletop to keep the weight off the drawers.
The table is beautiful. It matches the end tables that were my mother's in the fifties, which I have used for the past 50 years. I was charmed when I read the tag that came with the table which said that this mid-century style was created for baby boomers. I am 72. I knew what I wanted, and this table was it.
It was great to finally get the mess of mail and papers and pens off my coffee table, and into the spacious drawers.
Dear Kristine,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
All good so far! Beautiful bedroom I'm trying to complete! Raymond and dawn did a great job
Dear Jennifer,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
I was nervous about ordering such a large purchase over the internet but It's been such a good experience! Everything was emailed as it was happening and when it was ready to be delivered I was promptly contacted and a date was set. They called to confirm the day before and the morning of delivery. I paid to have it set up and the 2 delivery gentleman were very pleasant and put everything together within an hour,removed all the trash and were on their way. I will definitely order from 1 Stop Bedrooms again! Thank you for making me a believer!
Dear Dean,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Delivery came in fast. Great customer service. Thank you
Dear Harpreet,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Great customer service, easy to communicate and get things done!
Dear Jaime,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Took a long time for delivery. However we love our furniture
Dear Kristine,
I'm sorry to hear about the delay in delivery, but I'm glad to hear that you're loving your furniture! Your satisfaction means a lot to us.
We're continuously working to improve our delivery process to ensure a smoother experience for our customers in the future.
Thank you for your patience and for choosing our products!
Best Regards.
Customer Experience Team
Buying online was easy, no pressure. I ordered furniture 6 years ago and it took around 12 weeks to get it I'm hoping this time is different. So far it's been a week and still waiting on information for time line. Update review when order is in. Almost 3 weeks into new order and still no idea when it will come or be shipped.
Hello Vedonna,
I'm sorry to hear about the delay in delivery. Your satisfaction means a lot to us. We're continuously working to improve our delivery process to ensure a smoother experience for our customers in the future.
Thank you for your patience and for choosing our products!
Best Regards.
Customer Experience Team
Buying online was easy, no pressure. I ordered furniture 6 years ago and it took around 12 weeks to get it I'm hoping this time is different. So far it's been a week and still waiting on information for time line. Update review when order is in.
Great service, good quality and good prices. Can't go wrong here!
Dear Kevin,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Just received 2 dressers. I haven't put them together yet but it looks like good quality furniture.
Dear Lana,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Simon was very helpful over the phone. Very informative and polite. He made my shopping experience a great one!
Dear Jacqueline,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Everything was great! The only hitch was that I received two longer G8 screws instead of the two short G7 screws meant to fill the holes on the top of the bookcase and headboard. Other than that, it went okay. Just an added thought, make sure to show on the instructions which side of the wood planks 8 needs to face out. That part is a bit confusing.
Dear Kat,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
Great products at a Great price!
Needed to find 2 matching chair to my Kitchen Dining table and was lucky enough to come across 1Stopbedrooms online.
I will use them again next time I have a furniture need.
Thanks! Paul M.
Boston MA
Dear Paul,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Dionne,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team