Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love my dining nook! Great quality and an on time delivery. I am very happy with my purchase and my experience with 1Stop!
Overall good experience. Customer service stayed in close contact and items were delivered well boxed and undamaged.
Dear Mike,
We greatly appreciate your kind words and the time you've taken to share your experience with us. Your feedback is invaluable and serves as a testament to our commitment to exceptional service.
Our dedicated team consistently strives to exceed customer expectations, ensuring that every interaction is seamless and every delivery meets our high standards for quality and care. We believe in providing an experience that is not just good, but remarkable, setting the bar for excellence in service.
Thank you again for recognizing our efforts. It is customers like you who motivate us to maintain our high standards and keep pushing boundaries to deliver unparalleled service, every single time.
Best Regards,
Customer Experience Team
So easy fast shipping, financing was such an easy quick process and faster than Ashley by far. I had purchased my other furniture from Ashley directly the day before I'm not gonna see my delivery from Ashley until the 26th. I bought this table and had it in two Swift days. Right on time for my birthday thank you
Dear Cassandra,
We're delighted to hear from you and appreciate you taking the time to share your positive experience with us. Your feedback is valuable and we're thrilled to know that our service met your expectations.
Our team is dedicated to providing fast, efficient, and seamless services to all our customers. We strive to uphold these high standards at all times, ensuring that every interaction is as swift and satisfying as your recent experience.
To us, consistency is key and we are steadfast in delivering excellence in service on every occasion. We are here to make your shopping experience an enjoyable one, every step of the way.
Thank you once again, Cassandra, for your kind words. We look forward to serving you again in the future.
Best Regards,
Customer Experience Team
Great service. Very accommodating on the delivery time and kept me up to date on progress
Dear Tina,
We sincerely appreciate your kind words and the time you took to share your positive experience with us. Your engagement truly means a lot to our team.
Our commitment to providing exceptional service is unwavering and we continually strive to meet and exceed the expectations of our valued customers like you. Your recognition of our efforts to be accommodating and communicative is a testament to this commitment.
In conclusion, your review reaffirms our pledge to maintain and continually deliver the high level of service that we have set as our benchmark. We are proud to have met your expectations and look forward to serving you again with the same level of excellence.
Best Regards,
Customer Experience Team
Pleasant and professional 👌. I was very pleased with the customer service representative a job well done
Dear Willie,
We appreciate you taking the time to share your positive experience with us. Your feedback is very much valued, and we are delighted to hear that our team met your expectations.
Our company is steadfastly committed to maintaining the highest standards of customer service. Our team strives to deliver a professional and pleasant experience to each of our customers, as we believe that every interaction is an opportunity to make a positive impact.
Thank you for acknowledging our efforts and recognizing the quality of service we aim to provide consistently. Your kind words serve as a testament to our dedication and unwavering commitment to excellent customer service.
Warm Regards,
Customer Experience Team
Amazing and fast delivery! Love the way the couches look in our living room.
Dear Michelle,
We're thrilled to hear your positive feedback! Your satisfaction is a testament to the effort we put into ensuring all our customers are left with a smile on their faces.
We're proud of our unwavering commitment to providing superior service, from the moment you visit our website to the point of delivery and beyond. Speed, quality, and a keen eye for aesthetics are at the heart of our operations.
Your experience is a shining example of the consistent excellence we strive for in every interaction. Thank you for allowing us to make your living room a more comfortable and stylish space. We're here to continue serving you with the same level of dedication and high standards.
Best Regards,
Customer Experience Team
The dining table and chairs were easy to assemble. Great quality.
Dear Wanda,
Thank you for taking the time to share your positive experience with our dining table and chairs. We're thrilled to hear that you found them easy to assemble and of great quality.
At our company, we take immense pride in maintaining the highest standards in our products and services. We believe in providing only the best for our valued customers, and your feedback reassures us that we're delivering on that commitment.
We look forward to continuing to exceed your expectations and proving why we are known for our consistent excellence in service. Thank you once again, Wanda, for your kind words and support.
Best regards,
Customer Experience Team
Several deals on quality furniture. Easy check out process. Kind and considerate customer service.
Dear Tara,
We are thrilled to hear from you! Your feedback is greatly appreciated and we're glad to know that your shopping experience met your expectations.
At our company, we strive to offer a seamless experience from the moment you step in, till you complete your purchase. Quality products, an easy checkout process, and top-tier customer service are just a few of the high standards we aim to maintain consistently.
Your kind words reaffirm the hard work we put into ensuring our customers' satisfaction. We take pride in our commitment to service excellence and your experience embodies this commitment perfectly.
Thank you once again for your appreciation. We look forward to welcoming you back soon, continually serving you with the same unwavering high standards you've come to expect.
Warm Regards,
Customer Experience Team
Superb performance kind friends fast and efficient Nkkmmmm
Dear Samantha,
Thank you for taking the time to share your thoughts. We're delighted to hear that you had such a positive experience.
Our team is deeply committed to delivering the highest level of service, and your review affirms the hard work we put in every day. Our priority is always to be fast, efficient, and above all, kind to everyone we serve.
Your feedback reaffirms our commitment to excellence. We strive to consistently deliver superior performance, creating remarkable experiences for all our customers.
Thank you once again for your kind words, Samantha. We look forward to serving you again in the future.
Best regards,
Customer Experience Team
Talking to Joe, he is the best and he is knowledgeable about the products, thanks Joe.
Dear Garbai,
We are truly grateful for your kind words and the time you took to share your experience. It's always uplifting to hear such positive feedback from our valued customers.
Our team, including Joe, strives to maintain the highest level of expertise in our products and service. Your endorsement validates our ongoing commitment to providing the best experience possible for all our customers.
We take pride in our unwavering dedication to customer satisfaction, and hearing from customers like you reaffirms our mission. You can always rely on us to deliver consistently excellent service that exceeds your expectations.
Thank you again for your wonderful review, Garbai. We look forward to serving you in the future.
Best regards,
Customer Experience Team
The gentleman that I spoke with was very helpful and wanted the best for me. Will shop here again in the future.
Dear Cindy,
We are thrilled to receive your kind words of appreciation. Your feedback is a testament to the value we place on every interaction with our customers.
We want to express our gratitude for your engagement. Your positive experience is not an exception, but the rule that we strive to uphold. Our dedicated team members are always eager to provide exceptional assistance and prioritize the needs of our customers.
We remain steadfast in our commitment to maintain the highest level of customer service. Our mission is to ensure that every interaction is as delightful as the one you experienced.
In conclusion, we pride ourselves on consistently providing excellent service, and your feedback reinforces our commitment. We look forward to serving you again in the future.
Warm Regards,
Customer Experience Team
I like the free delivery and good prices. The team members are always helpful and polite which makes shopping easier.
Dear Karen,
Thank you for taking the time to share your wonderful experience with us. Your kind words are the motivation that drives us to strive for excellence every day.
We deeply appreciate your recognition of our dedicated team members and our commitment to providing outstanding customer service. It's our goal to make every shopping experience as seamless and enjoyable as possible, and we're delighted to hear that we've been successful in achieving this for you.
At the heart of our operation is a staunch dedication to maintaining the highest standards of service, and your satisfaction is a testament to our efforts. We take pride in our team's ability to consistently deliver on this promise.
Thank you once again for your positive feedback. It's customers like you who allow us to continually deliver top-notch service and we look forward to serving you in the future with the same level of excellence you've come to expect.
Warm regards,
Customer Experience Team
I spoke to Simon such a wonderful person to assist me he really made my day
Dear Annette,
Firstly, we appreciate the time you've taken to share your wonderful experience. Your feedback brings a smile to our faces and truly brightens our day.
Thank you for acknowledging the efforts of our team, particularly Simon, who is indeed a reflection of our company's commitment to providing exceptional customer service. We believe in going the extra mile to ensure a positive experience for all our clients, and it's delightful to hear when we've achieved this.
We maintain a high standard of service, aiming to exceed expectations at every turn. Your positive words are testament to our constant drive for excellence and the passion that fuels our team.
In conclusion, it's heartwarming to know that we've made a difference in your day. As we continue to serve our valued customers like yourself, we're proud to uphold our reputation for consistent excellence in service. Thank you again, Annette, for your kind words.
Best Regards,
Customer Experience Team
My experience has been wonderful. Joe was great; each time I called he was very knowledgeable and answered all of my questions. Delivery was prompt, courteous and clean. Overall, 10/10.
Dear Bonnie,
Firstly, we want to extend our gratitude to you for taking the time to share your delightful experience. Your feedback is a testament to the dedication we have in providing exceptional customer service.
We continuously strive to deliver knowledgeable and prompt service to all our customers. Your words confirm that our team, especially Joe, is upholding this commitment. We're thrilled to hear that we've met your expectations and delivered a service worthy of a perfect score.
In conclusion, we take immense pride in maintaining our high standards, and your experience is a shining example of the excellence we consistently aim to provide. We look forward to serving you again in the future.
Thank you for your trust and loyalty.
Best regards,
Customer Experience Team
Efficient customer support along with shipping. Values are on par or better than others; inventory is exceptional.
Hello Mark,
Firstly, we would like to extend our heartfelt thanks for taking the time to share your positive experience with us. It is always a pleasure to hear from our valued customers.
Your kind words truly reflect the dedication we have towards delivering top-tier service, ensuring that all aspects, from customer support to shipping, are executed efficiently and effectively. We believe in not just meeting, but exceeding expectations, and it's our constant endeavor to maintain high standards.
In conclusion, we are immensely pleased to know you've found our values, inventory, and overall service on par or better than others. We strive for excellence in all facets of our operations, and your feedback validates our commitment to this goal.
Thank you for your trust and continued support, Mark. We look forward to serving you again with the same level of excellence you've come to expect from us.
Best Regards,
Customer Experience Team
I have never shopped here before but if the chair I ordered is as good as the service has been I certainly will in the future. I had several questions regarding where g to he chair was made, where it is shipped from, what was the quality of leather, how will delivery be handled and many more. My salesman, Raymond, was so patent, answered everything and gave me confidence in placing my order. I can't wait to get my chair!
Dear Madeline,
We are thrilled to hear about your exceptional shopping experience. Your kind words truly brighten our day and we appreciate you taking the time to share them.
We always aim to deliver the highest level of service to our valued customers. Every question is important to us as it helps us make your experience better and more personalized. Ensuring your confidence in your purchase is our top priority, and we're so glad to hear that Raymond was able to provide the information and reassurances you needed.
Our team is dedicated to maintaining these high standards of customer service, and we take pride in going the extra mile to ensure your satisfaction. It's customers like you who inspire us to always strive for excellence in every interaction.
We look forward to consistently providing you with the same level of exceptional service in your future shopping experiences with us.
Warm Regards,
Customer Experience Team
The entire experience was great wll continue to shop for good price deal for furniture.
Dear Rachel,
We truly appreciate your positive feedback and the time you've taken to share your experience with us. Your recognition is incredibly valuable to us.
Our commitment to providing an excellent shopping experience is unwavering. Every member of our team is dedicated to ensuring our customers find the best deals on furniture without compromising on quality or service.
We are delighted that your experience reflects the high standards that we continuously strive to uphold. We're honored to have earned your trust, and we look forward to continuing to provide you with the same level of excellence that you've come to expect from us.
Once again, thank you for your kind words and support.
Best Regards,
Customer Experience Team
The end table I ordered came fast, was well priced and packaged, no damage, beautiful solid wood piece
Dear Carol,
We are delighted to hear from you and truly appreciate your kind words. Your feedback is valuable to us and it's wonderful to know that you had a positive experience with your new end table.
We take immense pride in upholding our high standards of customer service. From the moment you place your order, to the careful packaging, and through to the swift delivery, we ensure every step is meticulously carried out.
Your experience is a testament to the consistent excellence in service we strive to provide. We are committed to providing top-notch products and service to our customers, and we're thrilled to see this reflected in your experience.
Thank you once again, Carol. We look forward to serving you in the future with the same level of care and dedication.
Best Regards,
Customer Experience Team
Received item in timely matter. Received deliver and got it assembled.
Dear Alejandra,
We greatly appreciate your feedback and are glad to hear that your recent experience with us was a positive one.
Thank you for taking the time to share your experience. We sincerely value your engagement and are always thrilled to hear from our satisfied customers.
We are committed to maintaining the highest standards of customer service, ensuring that our customers receive their items promptly and with ease. Our team works diligently to provide an efficient and seamless process from delivery to assembly.
In conclusion, it is the consistent and exceptional experiences like yours that truly represent our dedication to excellence in service. We look forward to continuing to serve you with the same level of commitment and quality.
Thank you once again for your kind words, Alejandra.
Best regards,
Customer Experience Team
It was delivered quickly and what I got was perfect, very sturdy and well made, it was left in front of my door
Dear Brittany,
We truly appreciate you taking the time to share your experience with us. Your feedback is a valuable part of our commitment to serving our customers.
Our team strives tirelessly to ensure our customers receive their orders promptly and in impeccable condition, and it's heartening to hear when we hit the mark. We hold ourselves to the highest standards of quality and service, because we believe that's what our customers deserve.
We are honored to have met your expectations and look forward to continuing to provide you with the level of service that you have come to expect from us. Thank you once again for your positive review and for being a valued customer.
Best wishes,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Danielle,
We're thrilled to see your review! Your kind words and recognition of our efforts truly brighten our day.
Thank you for taking the time to share your experience with us. Your feedback is a testament to the dedication we have in maintaining the highest standards of quality, from our products to our punctual delivery service.
As a company, we are unwavering in our commitment to ensuring that every interaction with us brings joy and satisfaction to our valued customers like you. We strive to consistently deliver excellence, not only in our products but also in our overall service.
Thank you once again for acknowledging our consistent service excellence. We look forward to continuing to exceed your expectations in the future.
With gratitude,
Customer Experience Team