Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My experience with 1stop was excellent! Thank you. Getting to a live agent to schedule my delivery was seamless and the agent was very professional and friendly. I will recommend this brand to my colleagues in the future.
This is my second purchase from One Stop Bedrooms. Their selection is amazing and their prices are great.
I purchased our bedroom set in 2023 which I absolutely love. This is the only place I found that carried furniture with a barn door type closure (at the time of research and purchase)...at a REASONABLE price.
I have now purchased a dining room table, four pub chairs and new throw pillows. My kitchen is small, so I needed to find something that would fit within our space constraints. I found five or six options and was able to narrow it down based on my husband's feedback.
After placing the order, I received an email asking for additional confirmation on some items. I called One Stop Bedrooms and after reviewing the order and shipping/billing info, the matter was resolved promptly. The agent also let me know my items were in stock and gave me an estimate of when I should receive them.
I will definitely use them in the future for our spare bedroom and living room. I will also recommend them to friends and family who ask without reservation.
Dear Jennifer,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
Wonderful selection and awesome prices! I found this online store by mistake but so happy I did. Customer service is A+
Dear Billie,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
Very pleasant and very help full to kind and explaining situation will be ordering again
Dear Joan,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
Joe is AMAZING! He was the nicest person I have ever talked to dealing with customer service. Willing to help me and I could completely understand everything he was saying to me and even upgraded my order! I will only be talking to Joe moving forward! I cannot wait to get my order! Thank you so much JOE!
Dear Kimberly,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
Ordering process has been very easy. Excellent Customer Service.
Dear Michael,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
Purchased a bedroom set online with the guidance of Simon took the fear out of spending such a large amount of money. His personality, tone of voice came through as genuine and concerned with my being happy at the end of the transaction.
Thank you Simon.
Dear Dorothea,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
Two men who delivered and assembled the furniture were the absolute best
Dear Cyndie,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
Top notch experience! Thank you Salim for providing the best experience! Very helpful!
Dear Nyashia,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
Online easy pricing which was competitive. Advertised shipping times and simple order process has impressed me.
Dear Justin,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
Joe was an awesome salesman he listened and walked me through the process and explained everything
Dear Lynette,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
Great customer service. Very friendly, did not have to wait long on the line for a rep to get to me. Even offered a coupon for scotchguard application. Thank you so much.
Dear Ashley,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
Love my bed very nice costumer service and very helpful if I need anything else will sure to look on there website
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
The bedroom I chose is exactly what I was looking for and the customer service gentleman "Simon" who I spoke to was extremely helpful with add ons that were needed but not listed.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
I was lucky enough to get your agent, Raymond on the phone. He was courteous, informative, and very helpful. I had been looking for this desk for a very long time, and you happen to have it in stock. Very thankful.
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
They answered on a Sunday and very fast! The order was made fast!
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
I ordered a sectional sofa while ordering it showed estimated delivery was with in 10 days but later after a day after placing order it started showing more then a month to get it delivered.
Dear Anil,
We are sorry that you are not pleased with your order with us. We would wish to learn more on the matter. Please contact us at your earliest convenience so that our team can find a way to make things right.
Superior service is a huge priority for us, so we hope to hear from you soon to go over any issues!
We want all of our customers to leave feeling satisfied and we'd love the opportunity to make things right.
Regards,
Customer Experience Team
Very helpful conversation with customer service. Cant wait to get my new bedroom set!
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
Good customer service and appreciate fast service and respectful
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
Charlie, who called to help coordinate the delivery of our new table was very helpful and professional. So far, the process of ordering has been smooth and easy. We will be glad to return to 1Stop for other furniture needs in the future!
Dear Customer,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Shawn,
We appreciate you taking the time to share your positive experience with us. Your engagement and feedback are truly valued.
At our company, we are absolutely committed to providing our customers with the highest level of service. We strive to ensure that every interaction is as seamless and pleasant as possible, and we're pleased to know that you felt this during your recent interaction with our customer service team.
In conclusion, our focus always remains on maintaining the consistency of our exemplary service. We take pride in creating a superb shopping experience for all our customers and we're glad that your experience reflects that.
Thank you once again for your kind words.
Best regards.
Customer Experience Team