Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Found what we were looking for at the right price. Glad to have options for different tiers of delivery as well. It was unfortunate to learn, after a few days of placing an order, that part of our order was back ordered. But, we like what we purchased so decided it is worth the wait. Can't speak to the quality of anything, because we haven't received it. But, customer service was great and helpful.
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
First time shopping with one stop bedrooms, Great customer service
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
Great inventory - best price on tjisb8yem by $150 to 300 z customer service rep was personable amd easy to work with
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
Delivery and everything went great. Easy shopping experience.
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
Great customer service and great prices compared to other Furniture companies.
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
Sean was extremely helpful when ordering our couch! It was a seamless experience!
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
Excellent customer service. My representative, Sean Harris was able to answer my questions in detail. I did not feel pressured with upgrades, but With his advise the purchase of the 5 year warranty was a "no brainer," with my active household and two dogs……and especially since it is refundable, if it was not used within the 4 year period!
I look forward to receiving my order soon!
Thanks for your help, Sean!
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
Joe was pleasant, professional, and patent. Thank you for a stress free shopping experience.
Cynthia Glynn
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
This was the easiest purchase ever. Everything I was told happened exactly the way it was explained and I love my furniture. I would not hesitate to make another purchase from them.
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
Customer service has been great and they have kept me informed of any updates!
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
I haven't received the furniture yet but customer service (Simon) was helpful in deciding whether this furniture would fit going in my front door. I can't wait to receive it and a better price than the local furniture store!
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
Ordering to delivery went well. Well packaged. Would use this service again.
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
Website and customer service were great; I was easily able to find the loveseat that I saw in a store a while back and ordered it at a much cheaper price. Thank you!
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
Excellent customer service. Have not received the piece yet but the extra care in everything we have everything needed and understood any additional options was fantastic.
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
My shopping experience was very easy and after I the order I got a text message asking me for verification of address and the representative made a recommendation on the mattress that I had ordered and advised me to upgrade to a better mattress and I agreed. Thanks for helping me understand the differences in the quality of the mattress.
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
I had a very pleasant experience shopping with 1StopBedrooms. I was able to change my order and shipping was very quick. I will definitely recommend others to shop here.
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
I've ordered a living room set,queen bed,and recently four kitchen bar stools,and well pleased with my purchases.These purchases are all name brand,good quality furniture.Easy to order from 1Stop,plus they ship free in Illinois,best price around,and ship with in two or three weeks! You won't be disappointed for trying them out!
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
Called to ask some questions about a certain model chair. Colby answered all questions I had and patiently waited while I had to get my info he needed. Wasn't planning on buying But after his interaction and helpful attitude. I bought the chair.
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
Prompt and polite service was provided and I can't wait to get my dresser!
Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Customer,
We sincerely appreciate your engagement and the time you've taken to share your positive experience. Your acknowledgement of our service means a lot to us.
Our team is steadfast in maintaining the highest standards of customer service. We believe in creating an efficient and enjoyable experience for everyone, each and every time they interact with us.
Your review serves as a testament to our consistent dedication in providing superior service to our valued customers, such as yourself. We look forward to continuing to exceed your expectations in the future.
Best Regards,
Customer Experience Team