On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Shopping 1StopBedrooms was super easy and pleasant. I was able to find what I needed and check out quickly with an easy payment plan. Once my order was submitted I did get an follow up email to confirm my order details and shipping address.
1 stop bedroom their the best 👌 👍 their products is very good and their prices is reasonable
Dear Margaret,
We appreciate your kind words and are delighted to hear about your positive experience with us. Thank you for taking the time to share your feedback.
Our team is passionate about providing top-notch customer service and ensuring each purchase meets the highest expectations. Your words are a testament to our commitment to this ethos, and we're thrilled it shone through in your encounter with us.
As we move forward, rest assured that we will maintain these high standards, consistently delivering quality service to all our valued customers. Because at the end of the day, our excellence is not a one-time act, but a habit forged through dedication and commitment.
Thank you once again for choosing us and for your wonderful review.
Best Regards,
Customer Experience Team
I called to ask a few questions before I ordered. The agent was very helpful and courteous. Delivery was very good
I'd definitely order from them again and I highly recommend to everyone
Dear Lydia,
We are delighted to hear from you and deeply appreciate your engagement with us. Your feedback is essential and highly valued.
Our team is committed to upholding the highest standards in customer service; it's the cornerstone of our mission. We strive to provide a seamless and enjoyable experience for each and every customer, answering queries promptly and ensuring timely delivery.
Your positive experience affirms our dedication to consistently exceeding customer expectations. We take pride in our unwavering commitment to excellence in service and look forward to continuing to serve you in the future.
Thank you once again for your kind words and endorsement.
Best Regards.
Customer Experience Team
Everything went well, was a little We are at first, but went ahead and ordered, at first I was given a two week window, which turned into four but the service team was on it every time, and even checked in on the day of delivery to see if We were happy.
Dear Brandon,
We greatly appreciate you taking the time to share your experience with us. Your engagement is truly valuable and we are grateful for your feedback.
At our company, we strive to deliver an unparalleled customer service experience. Our dedicated service team stands firm in its mission to ensure your satisfaction, and we're always ready to go an extra mile to make sure our customers feel valued.
Our ongoing commitment to service excellence is at the heart of all we do, and it is through experiences like yours that we continue to uphold our high standards.
Thank you once again, Brandon. We look forward to continuing to serve you with the same level of excellence you've come to know and expect.
Best Regards.
Customer Experience Team
Easy to order, got in timely manner, very easy and saved money
Dear Mary,
We are delighted to hear from you. Your feedback is invaluable to us and we are grateful you've taken the time to engage with us.
At our company, we constantly strive to maintain the highest standards in customer service. It's our priority to make every customer's experience as smooth and beneficial as yours, ensuring accessibility, timeliness, and value.
Thank you for acknowledging our commitment to excellence. We take pride in consistently providing exceptional service and look forward to assisting you again in the future.
Best Regards.
Customer Experience Team
I can't believe how easy and efficient this purchase was. I ordered easily and from the first I was kept kindly informed very polite. Every step where my furniture was and when to be delivered. And today it was delivered it's beautiful and absolutely no damage I checked thoroughly. The two men delivering were clean and put pads down as not to damage my floors. They are fast and did some assembling. So nice they even showed me how to open my glass door all the way I did not know this. I truly would recommend this type of purchase.
Dear Sarah,
We are delighted to hear from you. Your feedback is invaluable to us and we are grateful you've taken the time to engage with us.
At our company, we constantly strive to maintain the highest standards in customer service. It's our priority to make every customer's experience as smooth and beneficial as yours, ensuring accessibility, timeliness, and value.
Thank you for acknowledging our commitment to excellence. We take pride in consistently providing exceptional service and look forward to assisting you again in the future.
Best Regards.
Customer Experience Team
Quick. Easy. No hassle. Email instructions are clear and thorough. Updates have been clear
Dear Jason,
We are delighted to hear from you. Your feedback is invaluable to us and we are grateful you've taken the time to engage with us.
At our company, we constantly strive to maintain the highest standards in customer service. It's our priority to make every customer's experience as smooth and beneficial as yours, ensuring accessibility, timeliness, and value.
Thank you for acknowledging our commitment to excellence. We take pride in consistently providing exceptional service and look forward to assisting you again in the future.
Best Regards.
Customer Experience Team
Great company and prices will definitely order again. Furniture is great quality.
Dear Theodore,
We are delighted to hear from you. Your feedback is invaluable to us and we are grateful you've taken the time to engage with us.
At our company, we constantly strive to maintain the highest standards in customer service. It's our priority to make every customer's experience as smooth and beneficial as yours, ensuring accessibility, timeliness, and value.
Thank you for acknowledging our commitment to excellence. We take pride in consistently providing exceptional service and look forward to assisting you again in the future.
Best Regards.
Customer Experience Team
This is my second order with 1stopbedrooms. Delivery was faster than expected compared to other companies. Will definitely order again
Dear Kimberly,
We are delighted to hear from you. Your feedback is invaluable to us and we are grateful you've taken the time to engage with us.
At our company, we constantly strive to maintain the highest standards in customer service. It's our priority to make every customer's experience as smooth and beneficial as yours, ensuring accessibility, timeliness, and value.
Thank you for acknowledging our commitment to excellence. We take pride in consistently providing exceptional service and look forward to assisting you again in the future.
Best Regards.
Customer Experience Team
After placed an order on 5/22/24 now being 6/25/24 haven't received an order but received a text with an option to cancel or continue w a order tb delivered another month, so after canceling, I emailed and speak to a rep on Sat, after that Monday and the rep was absolutely rude about my fustration and made me feel I was being exaggerating bec they couldn't fulfill my $3k order. After talking this person cut the call without saying or advising!
This is the most horrible experience I ever had buying furniture online!
It's been a really smooth process from the delivery to assembly. I am in love with my new dining table and chairs. I'm looking forward to our next family gathering and everyone can sit and enjoy it.
Dear Michaela,
We are delighted to hear from you. Your feedback is invaluable to us and we are grateful you've taken the time to engage with us.
At our company, we constantly strive to maintain the highest standards in customer service. It's our priority to make every customer's experience as smooth and beneficial as yours, ensuring accessibility, timeliness, and value.
Thank you for acknowledging our commitment to excellence. We take pride in consistently providing exceptional service and look forward to assisting you again in the future.
Best Regards.
Customer Experience Team
Awesome products, great prices and the best customer services I've had in years. Would highly recommend to anyone moving or looking to re-furnish a home.
Dear Alexis,
We truly appreciate you taking the time to share your experiences with us. Your feedback is invaluable and we're delighted to have had the opportunity to serve you.
Our team is committed to delivering nothing short of excellent service. We continuously strive to ensure that every interaction you have with us reflects our high standards and dedication to your satisfaction.
We pride ourselves on our consistency in delivering excellent service, and we look forward to maintaining this standard for all our valued customers, like yourself. Thanks once again for your engagement and positive review.
Sincerely,
Customer Experience Team
Got my couch at a great price. Customer service was excellent. Just waiting on delivery. Will differently be a return customer.
Dear Tina,
We truly appreciate you taking the time to share your experiences with us. Your feedback is invaluable and we're delighted to have had the opportunity to serve you.
Our team is committed to delivering nothing short of excellent service. We continuously strive to ensure that every interaction you have with us reflects our high standards and dedication to your satisfaction.
We pride ourselves on our consistency in delivering excellent service, and we look forward to maintaining this standard for all our valued customers, like yourself. Thanks once again for your engagement and positive review.
Sincerely,
Customer Experience Team
Customer service has been fantastic. They allowed me to change my shipping address mid-order.
Dear Chase,
We truly appreciate you taking the time to share your experiences with us. Your feedback is invaluable and we're delighted to have had the opportunity to serve you.
Our team is committed to delivering nothing short of excellent service. We continuously strive to ensure that every interaction you have with us reflects our high standards and dedication to your satisfaction.
We pride ourselves on our consistency in delivering excellent service, and we look forward to maintaining this standard for all our valued customers, like yourself. Thanks once again for your engagement and positive review.
Sincerely,
Customer Experience Team
So far so good… I didn't receive anything items yet, but customer service is very good
Dear Mark,
We truly appreciate you taking the time to share your experiences with us. Your feedback is invaluable and we're delighted to have had the opportunity to serve you.
Our team is committed to delivering nothing short of excellent service. We continuously strive to ensure that every interaction you have with us reflects our high standards and dedication to your satisfaction.
We pride ourselves on our consistency in delivering excellent service, and we look forward to maintaining this standard for all our valued customers, like yourself. Thanks once again for your engagement and positive review.
Sincerely,
Customer Experience Team
Very helpful with measurements, payment methods and very professional.
Dear Dorothy,
We truly appreciate you taking the time to share your experiences with us. Your feedback is invaluable and we're delighted to have had the opportunity to serve you.
Our team is committed to delivering nothing short of excellent service. We continuously strive to ensure that every interaction you have with us reflects our high standards and dedication to your satisfaction.
We pride ourselves on our consistency in delivering excellent service, and we look forward to maintaining this standard for all our valued customers, like yourself. Thanks once again for your engagement and positive review.
Sincerely,
Customer Experience Team
Note - This feedback will be published on 1StopBedrooms's Sitejabber review page to help future customers make better decisions. Please be respectful and follow the review guidelines.
Dear Wendy,
We truly appreciate you taking the time to share your experiences with us. Your feedback is invaluable and we're delighted to have had the opportunity to serve you.
Our team is committed to delivering nothing short of excellent service. We continuously strive to ensure that every interaction you have with us reflects our high standards and dedication to your satisfaction.
We pride ourselves on our consistency in delivering excellent service, and we look forward to maintaining this standard for all our valued customers, like yourself. Thanks once again for your engagement and positive review.
Sincerely,
Customer Experience Team
Products are of good quality, shipping took longer than expected (more than 2 months) but overall good.
Dear Eva,
We truly appreciate you taking the time to share your experiences with us. Your feedback is invaluable and we're delighted to have had the opportunity to serve you.
Our team is committed to delivering nothing short of excellent service. We continuously strive to ensure that every interaction you have with us reflects our high standards and dedication to your satisfaction.
We pride ourselves on our consistency in delivering excellent service, and we look forward to maintaining this standard for all our valued customers, like yourself. Thanks once again for your engagement and positive review.
Sincerely,
Customer Experience Team
Customer see was so helpful and very prompt and professional.
Dear Nicholl,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
Y'all have such beautiful things to choose from and you have different options to use to purchase the items, I've told many about your site and they said they will be checking you out.
Dear Janice,
We truly appreciate your time and effort in sharing your positive experience with us. Your engagement is invaluable to us.
Our team is committed to delivering superlative service, ensuring each interaction is prompt, professional, and helpful. Your kind words reinforce our ongoing dedication to maintaining these high standards.
Excellence isn't a single act but a habit for us. We are proud to consistently provide top-notch service to our customers, continually meeting and exceeding expectations. Thanks again for contributing to our story of service excellence.
Best Regards,,
Customer Experience Team
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Furniture Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Marsha,
We appreciate your kind words and are delighted to hear about your positive experience with us. Thank you for taking the time to share your feedback.
Our team is passionate about providing top-notch customer service and ensuring each purchase meets the highest expectations. Your words are a testament to our commitment to this ethos, and we're thrilled it shone through in your encounter with us.
As we move forward, rest assured that we will maintain these high standards, consistently delivering quality service to all our valued customers. Because at the end of the day, our excellence is not a one-time act, but a habit forged through dedication and commitment.
Thank you once again for choosing us and for your wonderful review.
Best Regards,
Customer Experience Team