Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've shopped here for years, and they consistently deliver top-quality furniture and exceptional customer service. Their staff is friendly and knowledgeable, and deliveries are always prompt and professional. I highly recommend them for anyone seeking stylish, durable furniture and a great shopping experience.
Um, how to start... I'm a 62 year old woman who is not very good at the computer. My children have stopped helping me with it. They said that I'd never learn if they kept helping me. Talk about turning the tables! Anyway, when I googled "roll-up bed slats" that the girl at the store recommended for my sagging box spring and mattress, I chose 1StopBedrooms from the picture and how easy they made me understand the product. Then, they communicated with me every step of the way, even when I got a strange email. The gentleman on the phone walked me through everything. Thank you for catering to older people who aren't very savy at the computer.
Dear Pamela,
We are truly grateful for your kind words and the time you've taken to share your experience with us. Your feedback is not only heartwarming but inspiring.
Our commitment to providing exceptional service is unwavering, and we take pride in offering a seamless and user-friendly shopping experience for everyone, regardless of their tech-savviness. It's our pleasure to assist our valued customers every step of the way, ensuring they have all the information they need.
In every interaction, we strive to uphold our promise of excellence and reliability in service. We believe in making each customer's journey with us a memorable one, filled with understanding and comfort.
Again, thank you for allowing us to serve you, Pamela. Your satisfaction is our success, and we look forward to maintaining the high standards of service you've come to expect from us.
Best Regards,
Customer Experience Team
Dear Customer,
We appreciate your kind words and your decision to share your thoughts with us. Your engagement is what fosters our community and strengthens our resolve to deliver the best.
Our team takes pride in setting the bar high when it comes to customer service. We are unwavering in our commitment to excellence, ensuring every interaction is characterized by professionalism, respect, and high value.
Your commendation reaffirms our belief in the consistent, superior service we strive to provide. Our ultimate reward is knowing that we have lived up to our promise of delivering an exemplary experience.
Thank you once again, J C., for recognizing our dedication to service excellence.
Best Regards,
Customer Experience Team
I absolutely love my office furniture. The color was perfect with my new tile!
Dear Sonya,
It's wonderful to hear from you! Your feedback is truly valued and appreciated.
Thank you for taking the time to share your experience with us. We consistently strive to ensure our customers' satisfaction by delivering high-quality products and maintaining stellar service standards.
Your positive review reaffirms our unwavering commitment to delivering the best in class service to all our patrons. We take pride in creating the perfect environment for you to enjoy your purchase.
In conclusion, it’s your delightful experiences and feedback like yours, that underscore our dedication towards service excellence. We look forward to continuing to exceed your expectations in the future.
Thank you once again for your kind words, Sonya.
Warm Regards,
Customer Experience Team
Very easy to order. Company keeps me updated on my order and confirmed order promptly.
Dear Paul,
We appreciate the time you took to share your commendable experience with us. Your engagement with our company is truly valued.
We consistently strive to offer impeccable customer service, underpinned by seamless communication and swift order confirmations. Our commitment to maintaining these high standards is unwavering, and your positive review serves as a testament to our dedication.
In conclusion, it's our promise to continually provide an excellent service experience marked by ease and promptness. We look forward to serving you again, always setting the bar high.
Thank you once again, Paul, for highlighting our commitment to superior service standards.
Best regards,
Customer Experience Team
Really like the furniture. The option to pay on Affirm really helps being able to afford good furniture. Also, the rep Joe was great at answering my questions. Seems like a guy I could have a beer with.
Dear Jacob,
We're thrilled to know that you've had a wonderful experience with us. We truly appreciate your engagement and the time you took to share your thoughts.
Our team, including Joe, is dedicated to providing the best customer service possible. We strive to ensure that everyone who interacts with our team feels valued, informed, and satisfied with their purchases. We believe that every customer deserves the highest standard of service, and we're always working to uphold this principle.
Your review further underscores our commitment to consistently deliver excellent service. We're here to make the journey of finding the right furniture easy and enjoyable for you. Your satisfaction is our reward.
Thank you once again for your kind words.
Best Regards,
Customer Experience Team
They are the best and will do everything and everything to help you with any questions or concerns. Great people.
Dear Chidiebere,
We are delighted to receive your positive feedback. Thank you for taking the time to share your experience with us.
Your kind words reaffirm the hard work we put into ensuring our customers' needs are met seamlessly and effectively. We take pride in maintaining high standards of customer service, always aiming to exceed expectations.
Our commitment to providing a superior service experience is unwavering, and it's always rewarding to hear from satisfied customers like you. We look forward to continuing to serve you with the same level of excellence that you've come to expect.
Best Regards,
Customer Experience Team
The service I received was very prompt and professional. The dinning room furniture was a gift to my daughter and her family and they were excited to receive it and very much pleased.
Dear Dorothy,
We greatly appreciate your feedback and are thrilled to know that your experience with us has been a positive one. Your engagement is what fuels our commitment to maintaining the highest standards of service.
We pride ourselves on ensuring that our team meets our unwavering high standards, focusing on speed and efficiency without compromising on quality. It's our dedication to these high standards that allow us to provide the seamless service you've experienced.
In conclusion, we're steadfast in our pursuit of service excellence and we're glad to have you witness our commitment firsthand. Looking forward to serving you again in the future.
Warm Regards.
Customer Experience Team
Kobe was wonderful and so helpful! Really appreciated his insight
Dear Mateusz,
We greatly appreciate your feedback and are thrilled to know that your experience with us has been a positive one. Your engagement is what fuels our commitment to maintaining the highest standards of service.
We pride ourselves on ensuring that our team meets our unwavering high standards, focusing on speed and efficiency without compromising on quality. It's our dedication to these high standards that allow us to provide the seamless service you've experienced.
In conclusion, we're steadfast in our pursuit of service excellence and we're glad to have you witness our commitment firsthand. Looking forward to serving you again in the future.
Warm Regards.
Customer Experience Team
Fantastic, friendly, timely. Absolutely the best company to work with. Received my items in two days! Will buy from them again and again.
Dear Jennifer,
We appreciate your outstanding feedback and are thrilled to hear about your experience. Your kind words are a testament to our commitment in delivering an exceptional customer experience.
We are steadfast in our pursuit of providing top-tier service, ensuring all our customers receive their items promptly and are satisfied in every interaction. Your review reaffirms the high standards that we strive to meet consistently.
Our enduring commitment to excellence in service is fueled by the wonderful feedback from customers like you. We look forward to serving you again and continuing to exceed your expectations.
Best Regards,
Customer Experience Team
The furniture showed up ahead of schedule and the delivery men were very nice. All items arrived in perfect condition.
Dear Jeff,
We appreciate your outstanding feedback and are thrilled to hear about your experience. Your kind words are a testament to our commitment in delivering an exceptional customer experience.
We are steadfast in our pursuit of providing top-tier service, ensuring all our customers receive their items promptly and are satisfied in every interaction. Your review reaffirms the high standards that we strive to meet consistently.
Our enduring commitment to excellence in service is fueled by the wonderful feedback from customers like you. We look forward to serving you again and continuing to exceed your expectations.
Best Regards,
Customer Experience Team
Good customer service. Order took time to ship and the shipping date extended but the overall experience was good
Dear Customer,
We appreciate your outstanding feedback and are thrilled to hear about your experience. Your kind words are a testament to our commitment in delivering an exceptional customer experience.
We are steadfast in our pursuit of providing top-tier service, ensuring all our customers receive their items promptly and are satisfied in every interaction. Your review reaffirms the high standards that we strive to meet consistently.
Our enduring commitment to excellence in service is fueled by the wonderful feedback from customers like you. We look forward to serving you again and continuing to exceed your expectations.
Best Regards,
Customer Experience Team
The dining room set was beautiful and priced accordingly. Joe who helped me was so knowledgeable of the I was asking. He not only answered my questions, but also made suggestions. Due to Joe's professionalism and knowledge I will be calling him back this week and ordering a bedroom set. Thank you, Joe!
Dear Ann,
Firstly, we want to express our heartfelt appreciation for your wonderful feedback. Your engagement with us truly embodies the spirit of our customer-community, and for that, we are immensely grateful.
We take immense pride in providing an exceptionally high standard of customer service. Our team, including the highly knowledgeable Joe, is committed to offering a seamless shopping experience for our valued customers, just as you experienced.
Encouraging our customers to make informed decisions, while also ensuring their satisfaction, is at the core of our service. Your review reinforces our belief in the consistency of our efforts.
Thank you once again, Ann, for your kind words. It's stories like yours that inspire our continuous commitment to excellence in service.
Warm Regards.
Customer Experience Team
Very helpful and really nice customer service. Was a great shopping experience after having great difficulty finding a particular table set. They had it in stock and ready to ship. They even threw in free white glove dilevery.
Dear Richard,
Firstly, we want to express our heartfelt appreciation for your wonderful feedback. Your engagement with us truly embodies the spirit of our customer-community, and for that, we are immensely grateful.
We take immense pride in providing an exceptionally high standard of customer service. Our team, including the highly knowledgeable Joe, is committed to offering a seamless shopping experience for our valued customers, just as you experienced.
Encouraging our customers to make informed decisions, while also ensuring their satisfaction, is at the core of our service. Your review reinforces our belief in the consistency of our efforts.
Thank you once again, Richard, for your kind words. It's stories like yours that inspire our continuous commitment to excellence in service.
Warm Regards.
Customer Experience Team
Ultra fast shipping!
Thank you and I look forward to ordering again!
Dear Charles,
We greatly appreciate your feedback and are thrilled to know that your experience with us has been a positive one. Your engagement is what fuels our commitment to maintaining the highest standards of service.
We pride ourselves on ensuring that our team meets our unwavering high standards, focusing on speed and efficiency without compromising on quality. It's our dedication to these high standards that allow us to provide the seamless service you've experienced.
In conclusion, we're steadfast in our pursuit of service excellence and we're glad to have you witness our commitment firsthand. Looking forward to serving you again in the future.
Warm Regards.
Customer Experience Team
I love the furniture that was on the website and I thought it could had given better descriptions about some of the items
Dear Ora,
We're truly thrilled to hear from you and appreciate your engagement. Your satisfaction is of utmost importance and we're always eager to hear your thoughts.
Our dedication to providing exceptional customer service is unwavering and we strive to ensure the best experience for our valued customers. We are committed to maintaining the highest level of standards to meet your expectations.
We look forward to continuing to serve you with the same level of excellence that we pride ourselves on. Thank you once again for your valuable feedback.
Warm Regards.
Customer Experience Team
Very friendly when I called customer service Very helpful reviewing the protection plans available
Dear Dorene,
We truly appreciate you taking the time to share your experience with us. Your engagement is valuable in fostering our commitment to service excellence.
We are thrilled to hear about your positive interaction with our customer service team. It's our unwavering commitment to provide an exceptional experience, assisting customers to the best of our ability, and ensuring their needs are met with the utmost diligence and care.
Your review serves as a testament to our consistent dedication to the highest standards of service. We look forward to continuing to provide exceptional experiences for all of our customers, like you, in the future.
Thank you again, Dorene, for your kind words. We're always here to help and uphold our reputation for excellence in customer service.
Best Regards.
Customer Experience Team
Ordering was very easy and I have been kept up to date on my order status.
Dear Michelle,
We are delighted to receive your positive feedback. Thank you for taking the time to share your experience with us.
Your kind words reaffirm the hard work we put into ensuring our customers' needs are met seamlessly and effectively. We take pride in maintaining high standards of customer service, always aiming to exceed expectations.
Our commitment to providing a superior service experience is unwavering, and it's always rewarding to hear from satisfied customers like you. We look forward to continuing to serve you with the same level of excellence that you've come to expect.
Best Regards,
Customer Experience Team
1stopbedrooms has always answered any of my concerns promptly and correctly. The delivery service was on time as scheduled and the delivery people were helpful and professional.
Dear Sharon,
It's always a pleasure to hear from our valued customers. We appreciate your engagement and taking the time to share your positive experience.
Our team is steadfastly committed to providing exceptional service, and your feedback affirms the high standards we strive to maintain. We take pride in our prompt response to customer queries and our professional delivery service, ensuring every interaction is a positive one.
In conclusion, your review stands as a testament to our continued dedication towards service excellence. We're delighted to have been able to meet your expectations and look forward to serving you again in the future.
Best Regards,
Customer Experience Team
Great customer service. My sectional sofa came with no damage. I will definitely be buying furniture through this website again. Thank you!
Dear Ashlee,
We appreciate your kind words and are delighted to hear about your positive experience with us. Thank you for taking the time to share your feedback.
Our team is passionate about providing top-notch customer service and ensuring each purchase meets the highest expectations. Your words are a testament to our commitment to this ethos, and we're thrilled it shone through in your encounter with us.
As we move forward, rest assured that we will maintain these high standards, consistently delivering quality service to all our valued customers. Because at the end of the day, our excellence is not a one-time act, but a habit forged through dedication and commitment.
Thank you once again for choosing us and for your wonderful review.
Best Regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.


Dear Stephanie,
We're delighted to receive your feedback. Your engagement is truly appreciated and it's customers like you that make our work fulfilling.
In our mission to provide top-tier customer service, we make it a point to maintain a friendly and knowledgeable staff, punctual delivery, and exceptional quality in every piece of furniture we offer. Your recognition of these efforts is deeply valued.
As we continue to serve you and many others, our promise of consistent excellence remains unwavering. We always aim to exceed expectations and create a seamless, enjoyable shopping experience.
Thank you again for your kind words, Stephanie. We look forward to providing you with stylish, durable furniture for many years to come.
Warm Regards,
Customer Experience Team