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1stDibs

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

1stDibs is a leading online marketplace for connecting design lovers with highly coveted sellers and makers of vintage, antique, and contemporary furniture, home décor, art, jewelry, watches and fashion.

Buy From Trusted Sellers
We only list pieces from professional sellers who are thoroughly vetted by our experts to ensure the integrity of their listings and the quality of their service.

Enjoy Exceptional Support
Our dedicated specialists will answer your questions and assist with order-related needs.

Make an Offer
Purchase immediately or negotiate a price, then checkout securely with a credit card, PayPal account or wire transfer.

Shop With Confidence
If your item arrives not as described, we’ll work with you and the seller to make it right.


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1stDibs Reviews Summary

1stDibs has a rating of 4.4 stars from 1,252 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, shopping experience and free shipping. 1stDibs ranks 16th among Home Decor sites.

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Joyce W.
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It was easy to shop and check out, the only complaint I have is that a promotional code which was featured across the top of the main page came up as invalid when entered into the box. It was a seamless experience aside from that.

Date of experience: August 9, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, Joyce!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Finland
1 review
0 helpful votes
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Had to do it twice, at first attempt it was just loading the offer page

Date of experience: August 9, 2024
Alabama
1 review
0 helpful votes
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Last artwork was sent with cheap frame not shown. Gallery ended up sending the frame after calling.

Date of experience: August 8, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, Paul!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

California
1 review
0 helpful votes
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The seller was extremely helpful, prompt, and knowledgeable

Date of experience: August 8, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, Christina!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

California
3 reviews
0 helpful votes
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Great variety and beautiful items.,,,,,,,,,,,,,,,,,,,,,

Date of experience: August 8, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, Kathryn!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Oregon
1 review
0 helpful votes
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Many of my favorite paintings and drawings have been purchased on 1stDibs. My NÂș 1 go-to online shopping for art.

Date of experience: August 8, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, John!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Connecticut
1 review
0 helpful votes
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No way of sending a cashiers money to you!
It is cash! You could hold item until you receive it!

Date of experience: August 7, 2024
Texas
1 review
0 helpful votes
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Amazing how easy it was!
August 17, 2024

Amazing how easy it was! Only problem is that my old password did not work.

Date of experience: August 7, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, Kay!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

KR
1 review
0 helpful votes
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It's my first time buying, but it was easy to order, I think I'll use it again in the future

Date of experience: August 5, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, Hyunjun!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Virginia
3 reviews
0 helpful votes
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Consistent Value & Service
August 15, 2024
Updated review

I've ordered several things from 1st Dibs and all have met or exceeded my expectations and arrived in a timely manner. Any questions I have had have been answered quickly by the vendor.

Date of experience: August 5, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, Margaret!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,


Easy & Efficient
August 9, 2024
Previous review

Quality to all items received were as expected and arrived in good time.

Date of experience: July 30, 2024
Tennessee
1 review
0 helpful votes
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Confusing emails
August 15, 2024

I got multiple emails at the time my offer expired. One said verify payment, the next said offer expired with no action by seller. Customer service coudln't help me determine whether it looked like the seller actually accepted and it was a CC issue, or if seller let it expire. Boo.

Date of experience: August 5, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, Lynn!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

New York
1 review
0 helpful votes
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Very easy to scroll and see images; great imaging. Delivery time not available but I can deal with that.

Date of experience: August 5, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, Michael!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Louisiana
1 review
0 helpful votes
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Love 1stdibs use it all the time
August 15, 2024

Great quality, I'm never disappointed. Ease of use with sellers

Date of experience: August 5, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, Karen!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Singapore
1 review
0 helpful votes
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Great platform
August 15, 2024

Has been good so far. This is my second order and I hope is smooth as well

Date of experience: August 5, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, Benjy!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Colorado
1 review
0 helpful votes
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Exciting items; hoping seller accepts my offer. Buying options seem easy and I love the free shipping promo!

Date of experience: August 4, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, Angela!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Ohio
1 review
0 helpful votes
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Excellent One-of-aKind Articles
August 14, 2024
Updated review

Outstanding products and excellent services with top notch artists and antique dealers.

Date of experience: August 4, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Sitejabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,
1stDibs


The process was very easy to navigate
March 23, 2024
Previous review

The process was very easy to navigate.

Date of experience: March 13, 2024
Arizona
1 review
0 helpful votes
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Barbara Streisand
August 13, 2024

Everything was fine, but there was some confusion on the cost of shipping. It did get straightened out.

Date of experience: August 3, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, Alan!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Maryland
3 reviews
0 helpful votes
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Always Perfect
August 13, 2024

Everything I have bought through 1St Dibs have been elegant and one of a kind. Great stuff

Date of experience: August 3, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Sitejabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,
1stDibs

Slovakia
1 review
0 helpful votes
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No comment you need a long long comment and i have no time to do

1stDibs attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2024
Switzerland
1 review
0 helpful votes
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I don't know yet
August 12, 2024

I don't know yet. Let's see if you deliver. I am just trying to see if this platform works

Date of experience: August 2, 2024
Customer S. — 1stDibs Rep
over a year old

Thank You For Your Review, Johnny!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,