Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
AA Motorcycle Shipping has a rating of 4.1 stars from 704 reviews, indicating that most customers are generally satisfied with their purchases. AA Motorcycle Shipping ranks 10th among Shipping sites.
We monitor reviews for authenticity
Recommend
Bike received in the same condition as picked up so that's 99 percent what matters. Would recommend to anyone shipping a bike.
Good staff
The initial pickup was delayed. I was constantly receiving fabricated stories on why the bike wasn't being delivered 8 June 2018 per contract. Overall bad business and customer service. I've requested a partial refund due to not meeting contractual obligation, and haven't received any documentation yet. I received my bike a week later after said contract agreement.
I'm not Ben. I am James H. Cutler another issue on identifying customers you're providing service to. Bike wasn't shipped in transport mode. I had to purchase a new battery. This was a very costly shipment for me and a very inconvenience shipment also
If some type of tracking was available that would be helpful.
Gd
My bike was not picked up on the date it was scheduled to be and I received no phone call telling me what the problem was or that the truck wasn't coming. My bike arrived safe and sound but there was no paperwork left with it. I am still waiting to get said paperwork so I can mail in my delay/inconvenience form
Service was good my bike got to me in Seattle in just a few days from New York. The bike received a couple of small scratch's around a shroud on the front fork, not a tough fix just need to order some paint and do some sanding. My experience overall was good, I would recommend 1AA motorcycles to my friends.
Have used before - painless quote and booking
Besides being a little dusty my bike showed up in a reasonable time frame. The guys on both ends were supper nice and provided good coustomer service. Overall great service.
Finally got a hold of someone to send me a quote, but now that I have it the process was easy and quick.
Horrible communication. No one answers the phone.
It took one month to have my bike shipped 1100 miles. I feel that is excessive.
Easy to use, bike arrived safely.
Good
Was hoping to get a partial refund whereas I dropped off the bike at the terminal instead of having the driver pick it up.
Excellent phone service
Took over 3 weeks longer than estimated. Took 8 days to go from Sacramento to San Diego and missed the cutoff for the ship it was supposed to go on.
Very easy and worry free booking process
My motorcycle arrived damaged. My friend did business with this company in the past and recommended against it. I did it anyway and did not like the inconvenience of having to fix a broken mirror on a motorcycle that left the sellers house intact.

