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1-800 Flowers

1.8

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1-800 Flowers Reviews Summary

1-800 Flowers has a rating of 1.8 stars from 1,376 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1-800 Flowers most frequently mention customer service, local florist and next day. 1-800 Flowers ranks 274th among Flower Delivery sites.

service
367
value
339
shipping
342
returns
234
quality
293
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New York
1 review
5 helpful votes
Follow E M.
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I've been victim of the orderer and orderee to this site's scamming. They may as well just show pictures that say "you like this? Too bad, you aren't getting it". What you see is NOT what you get. I was sent flowers by a group of friends who I thought were going to cry when they saw them. When I sent a photo to the company to show my disgust, their explanation was "due to order timing, flowers may not be available". Are you serious?! Don't waste your money on this site, take your money to ProFlowers or Teleflora.

Date of experience: February 26, 2010
California
1 review
3 helpful votes
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1800FLOWERS DEAD IS MORE LIKE IT - Ordered flowers for Valentines day on 2/7/09 for early delivery on 2/12, no floweres I called the customer service and spoke with a rep thatlet me know the order never got through their system. Order number was emailed to me, verified and chrged to my credit card. Agent claimed would have flowers on 2/14 Valentines day. NO flowers. They did give me 30% off on my next order. Likely not something I will use. I do not recomend this site if you want someone special to have the flowers. The savings are not worth it and the time to get credit is another pain. Buyer beware.

Date of experience: February 14, 2009
California
1 review
3 helpful votes
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This site ruined my entire day! - I have ordered Valentines day gifts on-line from other services and they always provide morning delivery. Not these guys! When I called them to track my order I found out that It might not arrive until as late as 07:00 pm. My wife and I have young children and have early dinner reservations so it looks like my baby-sitter will get the pleasure of answering the door and recieving my wife's gift. Happy friggen Valentines Day!

I will never use this site again!

Date of experience: February 14, 2009

From the business

Send flowers and send a smile! Discover fresh flowers online, gift baskets, and florist-designed arrangements. Flower delivery is easy at 1-800-Flowers.com.